The Bridge | Watch Straps Avaliações 

168
•
O TrustScore é 4.5 de um total de 5

4,6

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I love my Apple Ultra Watch but the rubber band it came with is a bit clunky. Recently I purchased an Aurelias Strap in navy with silver hardware. The rubber is more flexible, the texture design is re... Ver mais

Avaliado com 5 de um total de 5 estrelas

In a marketplace filled with cheap junk, The Bridge stands out with a selection of tasteful, quality bands at a reasonable price. Solid buying experience, fast shipping from the UK to Canada. Model pu... Ver mais

Avaliado com 5 de um total de 5 estrelas

I have always loved their products. Great quality and selection. Plus, shipping has been a breeze even though it is international. My last purchase arrived empty. The package had been opened, an... Ver mais

Avaliado com 5 de um total de 5 estrelas

I recently bought 3 different straps but when they arrived I only really liked one. So I returned 2 & ordered 2 replacements that arrived as promised & I really liked them. All handled promptly & effi... Ver mais

Detalhes da empresa

  1. Fabricante de relógios de pulso

Escrito pela empresa

We specialise in premium Apple Watch straps. From high grade silicone to Italian calfskin leather. We are obsessed with quality materials and versatile designs, allowing you to look good from the court, to the clubhouse.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

168 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 80% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(168)

72 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

AMAZING CUSTOMER SERVICE!

AMAZING CUSTOMER SERVICE!
My strap arrived here in the US with a flaw. I contacted The Bridge and they told me to return it for a replacement band. In a week or two I received a new band that is flawless. They refunded me my shipping costs to return the strap. The best part was the IMMEDIATE and polite response via email that kept me reassured that they were taking care of me as a customer. You can trust this company. Well done Bridge!

29 de setembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The team at The Bridge is incredible

The team at The Bridge is incredible. After a small snafu, they got back to me the same day and fixed the problem immediately. I’m very happy with the customer service, and I’ll not hesitate to order another band very soon. Thank you for showing what a great customer service really is!

22 de julho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Exemplary customer service

I have to say the customer service was exemplary. I managed to inadvertently order the wrong colour combination. The customer service team handled the exchange seamlessly and with no fuss- great job, great strap!

12 de julho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Returns & Customer service

I recently bought 3 different straps but when they arrived I only really liked one. So I returned 2 & ordered 2 replacements that arrived as promised & I really liked them. All handled promptly & efficiently including my small refund for the differential. I have tried many wrist bands for my Apple Watch & these are by far the best ( better than Apples own) - good design & great quality. Also customer service was first class

4 de julho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Customer service excellence

Impressed with the Bridge customer service team reaching out and rectifying my concerns. Their service matches their quality

Thanks

9 de junho de 2024
logotipo da The Bridge | Watch Straps

Resposta da The Bridge | Watch Straps

Hi Cam - thank you for taking the time to write a review. It certainly helps us get better! Apologies that you came across a product that seems to have slipped through our quality checks. We want to make this right for you. I have forwarded this to our team and they will be in touch to get the strap replaced for you. Once again, apologies your experience with us wasn't exceptional - we'll make sure we turn this one around.

Avaliado com 5 de um total de 5 estrelas

The Tycoon Watch Band

I have purchased 2 watch bands from The Bridge. The quality of the bands is excellent and their customer service is exemplary!

I highly recommend The Bridge for the quality of their products and their customer service!

Mitch

8 de junho de 2024
Avaliado com 5 de um total de 5 estrelas

Great Customer Service

10 de abril de 2024
logotipo da The Bridge | Watch Straps

Resposta da The Bridge | Watch Straps

Hi Jennifer, we appreciate you taking the time to give us some feedback and sincere apologies that you’ve not been happy with the service. If you aren’t satisfied, neither are we. We would love to get this fixed for you. We will be in contact shortly and do our very best to get this resolved. Thanks for your patience.

Avaliado com 4 de um total de 5 estrelas

Good customer focus - but the product was not a good fit for me

On the surface, the strap appeared to be of reasonable quality. It seemed to be worth the price I paid - but not the quoted original price.
However, the clasp proved to be entirely inadequate and opened at random times. The company reached out to me after posting a review and provided a replacement. It would appear that the design is simply one I personally cannot get on with. But top marks to the team for trying to resolve things.

8 de abril de 2024
Avaliação não solicitada
logotipo da The Bridge | Watch Straps

Resposta da The Bridge | Watch Straps

Hi Roger - we appreciate you taking the time to write a review.

Sincere apologies that your issue was not able to be resolved. We would love to make this right for you and I have asked our customer team to reach out.

I do want to point out that all items are shipped out of UK and The Bridge Watches is a UK company, based in the UK. We have no link to Hong Kong, other than the third party fulfilment centre we work with having a HK office. Maybe this was the confusion but we are in every way, shape and form a UK business.

You can use our company number at the bottom of our website to look us up on companies house in the UK.

Please let us know your order number, so we can fix this for you.

Avaliado com 2 de um total de 5 estrelas

The quality of the strap seemed to be…

The quality of the strap seemed to be well below the level of quality i assumed it was going to be. i guess at the price point you get what you pay for. and considering this is being sold as a strap for the Ultra watch, i'm concerned that it will not hold up to the wear and tear i would put it through.

11 de março de 2024
Avaliado com 5 de um total de 5 estrelas

The bridge really know what’s good when…

The bridge really know what’s good when it comes to watch straps, order many from these guys and never do they disappoint. My latest purchase was the maverick strap which arrived perfectly as described and is another great strap that’s amazing quality. Shipping was speedy, arrived 2 days after my purchase and I couldn’t be happier with it. Can not recommend the bridge anymore, great job 👏🏽

28 de fevereiro de 2024
Avaliação não solicitada

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais