Thebritishcbdcompany Avaliações 

99
•
O TrustScore é 4 de um total de 5

4,0

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Placed an order back in June, it never arrived. When you go to the website and try to find any contact information to get in touch with them, it asks for your account password (which I find a bit odd... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Fantastic quality products and a really personal touch - always so helpful and knowledgeable and available to answer questions. Such a rarity in a world of computerised ‘customer care’ . My son’s Ne... Ver mais

Avaliado com 5 de um total de 5 estrelas

I've been taking The British CBD Oils' Full Spectrum 5% Gold oil for a few months now and I can honestly say it's been life changing both for me and everyone I've recommended it to. In particular, i... Ver mais

Detalhes da empresa

  1. Loja de vitaminas e suplementos
  2. também em
  3. Centro de bem-estar
  4. Loja de Produtos Saudáveis

Escrito pela empresa

Brought to you by the Founders of “The British Seed Company” we give you: “The British CBD Company”. Having been in the Cannabis industry for over 12 years we understand the diverse properties the cannabis plant has to offer. CBD stands for Cannabidiol which is a non-psychotrophic cannaboid found in the cannabis species. Thanks to a vast amount of breeders there is a vast array of plant varieties and when it comes to creating a CBD oil those varieties which are which are high in CBD and low in THC are chosen. Cannabinoids are the cannabis-derived molecules that provide the main health-giving properties of a CBD product. These compounds include well-known examples like CBD or THC and lesser known like CBG, CBC, or even the raw acid forms. Each batch of our CBD oil is laboratory tested to measure the quantity of CBD and THC in the oil. Current law states the oil must contain less than 0.2% THC. Welcome


Informações de contato

4,0

Muito Bom

O TrustScore é 4 de um total de 5

99 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 50% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

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4,0

Todas as avaliações

(99)

11 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Order never received and no refund

Placed an order back in June, it never arrived. When you go to the website and try to find any contact information to get in touch with them, it asks for your account password (which I find a bit odd), but after inputting the password the website times out and it asks for your password again. So you never actually get any contact info, so I’m not even able to ask for my 30£ back.
Strong one star, definitely not buying from them again.

13 de junho de 2026
logotipo da Thebritishcbdcompany

Resposta da Thebritishcbdcompany

Hi Anna, as discussed the order was sent out in June. I will happily send out another one for you today as promised. I have now fixed the contact page on the website! Thank you for highlighting this to me ..... if you have anymore issues please do not hesitate to contact me Thank you Justine

Avaliado com 3 de um total de 5 estrelas

Delivery took far too long

Delivery took far too long, took 11 days to travel 18 miles.

13 de novembro de 2025
logotipo da Thebritishcbdcompany

Resposta da Thebritishcbdcompany

Hi, apologies for this, I looked into the order and that particular product was out of stock when you ordered. This should have been relayed to you and delay time given. Again apologies for the inconvenience. I will email
You with a gesture of goodwill for your next order. I hope the product works well for you … 💚 Justine

Avaliado com 5 de um total de 5 estrelas

Excellent product and service

I recently ordered CBD oil from this company and couldn’t be happier with the whole experience. The delivery was prompt, the product itself is top quality, and it’s already making a real difference. What really stood out, though, was their customer service — I had an issue with payment, but they handled it quickly, professionally, and with genuine friendliness.Highly recommended and will definitely be ordering again!

4 de novembro de 2025
Avaliado com 5 de um total de 5 estrelas

Great service

Arrived very quickly, packaged well. So far seem to have no adverse effects taking it. Only surprise was capsules containing dry contents, used to liquid gel capsules

27 de julho de 2025
Avaliado com 5 de um total de 5 estrelas

Cannot fault this company and their…

Cannot fault this company and their interaction with me, especially after I received an email from Evri stating "we're sorry but your item has been damaged beyond repair in transit".... I contacted The British CBD Company over the weekend and by the next Tuesday the iss was resolved and a replacement product received. I also received a phone call to discuss the product I'd ordered as the lady suggested a better product as replacement. Really fantastic service and I've already recommended them to numerous people at the gym, work, friends and family 👌

29 de junho de 2025
Avaliado com 3 de um total de 5 estrelas

I found the site slightly confusing

I found the site slightly confusing, especially for a first time customer such as myself.
Also, the description of the products and their uses could be clearer and the quantity contained.

I've received this email asking how you did and one asking me to review the product, but, I've not yet received the ordered
product. Is this normal?

7 de fevereiro de 2025
logotipo da Thebritishcbdcompany

Resposta da Thebritishcbdcompany

Hi Gary, thank you for your feedback. If you are happy to send me more information on what you found confusing I would appreciate it. I can then look to make amendments to the site. My email address is info@thebritishcbdcompany.co.uk. Also I am surprised you have not yet received. I have looked at your tracking and it is out for delivery today. Please let me know if this does not happen. Kind regards, Justine

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