The Cleaning Doc Avaliações 

198
•
O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

After my first enquiry about the dresses I need cleaned I knew I was in safe hands! My dress was in such a state after a wedding a garden and they managed to get all the stains and mud out and it look... Ver mais

Avaliado com 5 de um total de 5 estrelas

Got my Baby blue moncler/Palm angels jacket done it was pretty bad but speaking on the phone to the guys after providing pics i knew these guys had a vast amount of knowledge. I loved how they kept me... Ver mais

Avaliado com 5 de um total de 5 estrelas

Absolutely fantastic service from The Cleaning Doc! I sent my jacket in for cleaning, especially to remove a stubborn stain, and I couldn’t be happier with the results! The stain has complete... Ver mais

Avaliado com 5 de um total de 5 estrelas

Amazing service. Great communication across the journey and very easy process. Will definitely be coming back. Thank you to the team, they did an amazing job on my Moncler and Canada Goose jac... Ver mais

Detalhes da empresa

  1. Lavagem a Seco

Escrito pela empresa

The Cleaning Doc is your designer dry cleaner. we keep your clothes looking their best. With our pick-up and drop off service, we use the best techniques to bring back that gorgeous gleam, eradicating whatever problem caused these stains…believe us when we say these stains will not last any longer than they have to!


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

198 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

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Respondeu a 100% das avaliações negativas

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Como esta empresa usa o Trustpilot

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4,7

Todas as avaliações

(198)

58 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Found the cleaning doc on instagram…

Found the cleaning doc on instagram after seeing how good their service looked, Sent my Canada goose in for a well overdue clean as it was in shocking condition and it came back like brand new i couldn’t believe how well it turned out!! Always replied quickly and gave updates on how it was going! wouldn’t send my stuff anywhere else, highly recommend!!

3 de novembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The Pristine Goose

Great communication throughout. Goose coat came back looking pristine after emulsion paint was spilled on it. Would recommend

23 de outubro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Best cleaning service hands down!!

Found these guys on insta and they are legends. Stained a silk Louis Vuitton tie with aftershave and thought it was going to end in the bin. They advised me that the aftershave I sprayed (Tom Fords signature blends) is very oily and strong so might not get everything out. They literally got it back to new and had it back within a week!! Top guys I’ll be a customer for life now 💪❤️

2 de outubro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Top Quality

I have always been weary of leaving my designer clothes into dry cleaners before as I didn’t want them damaged as some are dead stock, but when I seen the cleaning docs insta I knew to give them a shot.

Their services and attention to detail is amazing, they reached out to me many times letting me know when they received my item and what stage it was at without me even having to ask.

I would HIGHLY recommend this company to anyone out there.

6 de setembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The best cleaning company around!!!

These are the only guys i would recommend for cleaning and bringing your clothes back to life , I rarely trust anyone to clean my expensive designer items but i made an exception to send to the clothing doc and after the service they provided I would never look elsewhere for any cleaning needs, highly recommend for anyone who is looking for a quality service and clean, 11/10 service👍

12 de maio de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very good experience

Very good experience. Great communication online and collection/delivery smooth. Cleaning on point came back in perfect condition with a great finish.

18 de abril de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

100% recommended

Brilliant service from The cleaning doc, and I’ll be entrusting the rest of my designer clothing with them. They had an Amir and Balenciaga top, both picked up and delivered back to me immaculately. 100% would recommend using if you have expensive clothing and want to keep it looking new.

7 de março de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Terrible service

Terrible service, would seriously avoid at all costs.

They promised so many things to me with repairs and cleaning and yet non of these things were met. One item I sent in was a Canada goose wyndham which needed a small repair and what they ended up doing was sewing a random stitch near the logo to cover up a small defect. It now looks absolutely terrible

In terms of the cleaning, one of the jackets was cleaned quite well and I was well pleased with. All the other jackets, however, came back looking the exact same. Awful service

17 de janeiro de 2023
Avaliação não solicitada
logotipo da The Cleaning Doc

Resposta da The Cleaning Doc

First of all, we would like to appologise that you felt our service was inadequate and not up to standard. Here at TheCleaningDoc, we pride our self on providing exception service and going above and beyond to exceed our customer expectations, which we can proudly say we deliver most the time.

With regards to your items, all three jackets were extremely well worn (numerous rips on the jacket body, cuffs and with wear marks) and heavily stained. At TheCleaningDoc, we do like to challenge ourself! However, customers are always informed on the cleaning process required, extent of cleaning and risks involved in repairing garments.

With your garments, once informed you was happy for us to proceed and approved on the solution.
Throughout the cleaning/repairing process we provided videos/pictures to update you on the items, to ensure you was happy with the progress.

We’re sorry you felt our service fell short on this occasion and would like to apologies on behalf of TheCleaningDoc team.

Thank you
TheCleaningDoc

Avaliado com 5 de um total de 5 estrelas

Amazing clean

They done an amazing job with the clean even fixed a rip on a tshirt highly recommended 10/10 service

15 de novembro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

5 ⭐️ service

Company is based down south and contacted them via Instagram regarding sending my coat by post and they were super helpful and kept me updated the whole process providing videos and photos of the coat

2 de novembro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Best in the business

Best in the business, perfect service perfect price 1 week turn around picked up and dropped back to me. Removed the stain when nobody else could will defiantly be back!

5 de outubro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The cleaning doc was very professional and friendly.

The cleaning doc was very professional and friendly and always gave updates on what was happening with your item. The coat i sent in was trashed beforehand then after i got it back from the cleaning doc it was spotless and felt brand new again, would 100% recommend to anyone who needs this service.

12 de setembro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Don’t use anyone else but The Cleaning Doc

I was recommended The Cleaning Doc and I wasn’t disappointed. They recently cleaned my Canada Goose coat which had previously been cleaned by another high street company and I was left so disappointed. The Cleaning Docs made it look new again. So along with great communications and the personal collection and delivery service it was excellent

Amazing company, couldn’t recommend them enough

13 de setembro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

VOUCHED!

VOUCHED!

I’ve used many dry cleaning companies in the past however these guys are a different class. The service & communication is top tier.

When spending so much on designer clothing nowadays, don’t make the mistake but getting it cleaned by an inexperienced company just to save a few quid. At the end of the day, you get what you pay for & the peace of mind you get with the cleaning Doc is priceless.

14 de setembro de 2022
Avaliação não solicitada

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