Jennifer helped me with an issue with my order very efficient and professional, waiting in anticipation for my order. I bought my grandkids all a pair of clouds for Christmas, they love them, now it... Ver mais
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Veja o que dizem as avaliações
I ordered a pair for my kid, and they seem quite comfortable. The sole looks soft and flexible. Delivery was on time, and packaging was simple. Overall, a good experience, just wish there were more co... Ver mais
A empresa respondeu
These are way lighter than they look in the photos. The compression material feels like it absorbs all the impact when I'm standing in the kitchen for hours.
A empresa respondeu
The arch support on the original slides surprised me. Usually, flat sandals hurt my feet after an hour, but these have that slight curve that fits just right.
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
TheCloudSlides.com OFFICIAL - Original Cloud Slides with 4.5cm arch support reduce foot pressure. Loved by 950K+ customers worldwide. As featured on social media. Beware of fake copies sold elsewhere. Free shipping USA/CA/AU/EU. Shop authentic!
Informações de contato
Estados Unidos
- contact@thecloudslides.com
- thecloudslides.com
4,1
Muito Bom
376 avaliações
Respondeu a 20% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent customer service 👏
Jennifer helped me with an issue with my order very efficient and professional, waiting in anticipation for my order. I bought my grandkids all a pair of clouds for Christmas, they love them, now it's my turn my confy slip-ons.
16 de abril de 2026
Avaliação não solicitada
I've tried many sides before
I've tried many sides before, but The Cloud Slides are easily the softest I've owned.
15 de abril de 2026
Avaliação não solicitada
Resposta de Cloud Slides
Hi Brenda,
Thank you so much for your feedback! We’re really happy to hear our slides are the softest you’ve owned.
That’s exactly what we aim for, and it means a lot coming from someone who’s tried so many options 😊
We truly appreciate you taking the time to share your experience!
— Cloud Slides Team ☁️
Perfect fit and very comfortable.
Perfect fit and very comfortable. The Cloud Slides actually live up to the name "cloud" feeling.
14 de abril de 2026
Avaliação não solicitada
Resposta de Cloud Slides
Hi Valeria,
Thank you so much for your kind words! We’re really happy to hear the fit is perfect and that the slides feel as comfortable as expected.
It’s great to know they truly live up to that “cloud” feeling 😊
We truly appreciate you taking the time to share your experience!
— Cloud Slides Team ☁️
The fuzzy clog style looks warm and cozy.
The fuzzy clog style looks warm and cozy. It feels like a good option for colder days, especially if you want something soft and easy to slip on quickly.
14 de abril de 2026
Avaliação não solicitada
Resposta de Cloud Slides
Hi Roger,
Thank you so much for your feedback! We’re really happy to hear you like the cozy look and feel of the fuzzy clogs.
It’s great to know they feel like a good option for colder days and are easy to slip on that’s exactly what we designed them for 😊
We truly appreciate you taking the time to share your experience!
— Cloud Slides Team ☁️
Reorder
The original size I ordered, didn't fit. I reached out to Cloud Slides via email, and they had an amazing solution. I reordered and I can't wait to get my new pair. Thank you!
12 de abril de 2026
Avaliação não solicitada
Resposta de Cloud Slides
Hi Jaclyn,
Thank you so much for your feedback! We’re really happy to hear our team was able to find a solution and help you with the sizing.
We hope your new pair fits perfectly, we’re excited for you to receive it 😊
We truly appreciate you taking the time to share your experience!
— Cloud Slides Team ☁️
Cute slides in a great color. I bought light blue for my granddaughter and she loved them. I was kept informed of my order and when it would arrived packaging was great and included a coupon.
Cute slides in a great color
13 de abril de 2026
Avaliação não solicitada
Resposta de Cloud Slides
Hi,
Thank you so much for your kind words! We’re really happy to hear your granddaughter loved the slides, the light blue is such a great choice 😊
We truly appreciate you taking the time to share your experience!
— Cloud Slides Team ☁️
I ordered a pair for my kid
I ordered a pair for my kid, and they seem quite comfortable. The sole looks soft and flexible. Delivery was on time, and packaging was simple. Overall, a good experience, just wish there were more color choices.
8 de abril de 2026
Avaliação não solicitada
Resposta de Cloud Slides
Hi Emma,
Thank you so much for your feedback! We’re glad to hear your kid is enjoying the slides and that everything arrived on time.
We also really appreciate the note about colors. That’s super helpful and definitely something we're working on!
Thanks again for sharing!
— Cloud Slides Team ☁️
The platform height is nice.
The platform height is nice. Adds a bit of cushion for my back. The material doesn't soak up water, so they dry off almost instantly.
7 de abril de 2026
Avaliação não solicitada
Resposta de Cloud Slides
Hi William,
Thank you so much for your feedback! Glad to hear you’re enjoying the platform height, that extra cushioning is exactly what we aimed for.
Also love that you pointed out how quickly they dry - super underrated benefit 😊
Thanks again for the feedback, it means a lot!
— Cloud Slides Team ☁️
The arch support on the original slides
The arch support on the original slides surprised me. Usually, flat sandals hurt my feet after an hour, but these have that slight curve that fits just right.
6 de abril de 2026
Avaliação não solicitada
Resposta de Cloud Slides
Hi James,
Thank you so much for your feedback! We’re really happy to hear the arch support made a noticeable difference for you.
We truly appreciate you taking the time to share your experience!
— Cloud Slides Team ☁️
I love the cloud sandals don’t like how…
I love the cloud sandals don’t like how long they take to arrive
5 de abril de 2026
Avaliação não solicitada
Resposta de Cloud Slides
Hi Jesus,
Thank you so much for your feedback! We’re really happy to hear you love the Cloud Sandals 😊
We understand that shipping times can sometimes feel longer than expected, and we truly appreciate your patience. We’re always working on improving our delivery experience.
Thanks again for taking the time to share this!
— Cloud Slides Team ☁️
Customer support was helpful
Customer support was helpful when I needed to swap for a larger size. The agent replied within a day and handled the exchange. The new pair fits my arches perfectly.
3 de abril de 2026
Avaliação não solicitada
Resposta de Cloud Slides
Hi Aiden,
Thank you so much for your feedback! We’re really happy to hear our support team was able to assist you quickly and make the exchange process smooth.
We truly appreciate you taking the time to share your experience!
— Cloud Slides Team ☁️
These are way lighter than they look in the photos.
These are way lighter than they look in the photos. The compression material feels like it absorbs all the impact when I'm standing in the kitchen for hours.
2 de abril de 2026
Avaliação não solicitada
Resposta de Cloud Slides
Hi Caleb,
Thank you so much for sharing your experience! We’re really happy to hear you noticed how lightweight the slides feel.
It’s great to know the cushioning is helping absorb impact during long hours on your feet, that’s exactly what they’re designed for.
We truly appreciate you taking the time to leave a review!
— Cloud Slides Team ☁️
Not gonna lie
Not gonna lie, I didn't expect much at first, but Cloud Slides surprised me. The grip is good even on wet floors and they don't slip around like cheaper slides. Solid buy.
1 de abril de 2026
Avaliação não solicitada
Resposta de Cloud Slides
Hi Mckenna,
Thank you so much for your honest feedback! We’re really happy to hear the slides exceeded your expectations.
It’s great to know you’re enjoying the grip and stability especially on wet floors, that’s exactly what we designed them for.
We truly appreciate you taking the time to share your experience!
— Cloud Slides Team ☁️
Honestly these slides are amazing
Honestly these slides are amazing, especially how much I am on my feet abusing them. When I put these slides on any aches or pains just vanish
31 de março de 2026
Avaliação não solicitada
Resposta de Cloud Slides
Hi Kaylee,
Thank you so much for sharing your experience! We’re really happy to hear the slides have been so comfortable for you especially during long hours on your feet.
It’s great to know you’re enjoying them both at home and outside. That’s exactly what they’re designed for 😊
We truly appreciate your support!
— Cloud Slides Team ☁️
I bought the khaki Cloud Slides mainly…
I bought the khaki Cloud Slides mainly for home use, but honestly I can wear them outside too. The cushioning is super soft and my feet don't feel tired anymore even after standing for long hour. Thank you, Cloud Slides.
31 de março de 2026
Avaliação não solicitada
Resposta de Cloud Slides
Hi Kaylee,
Thank you so much for sharing your experience! We’re really happy to hear the slides have been so comfortable for you especially during long hours on your feet.
It’s great to know you’re enjoying them both at home and outside. That’s exactly what they’re designed for 😊
We truly appreciate your support!
— Cloud Slides Team ☁️
Resposta de Cloud Slides
Hi Kirk,
Thank you so much for your feedback! We’re really happy to hear you had a great experience with us.
We truly appreciate you taking the time to leave a review!
— Cloud Slides Team ☁️
These are some of the most comfortable…
These are some of the most comfortable shoes I own. I wear them every day after work. The quality is solid for the price, and I had no issues.
26 de março de 2026
Avaliação não solicitada
Resposta de Cloud Slides
Hi Angela,
Thank you so much for your kind words! We’re really happy to hear that the slides have become part of your daily routine and that you find them so comfortable.
We truly appreciate you taking the time to share your experience!
— Cloud Slides Team ☁️
Excellent customer service
I had to return 2 pairs from my order because of a wrong size and customer service (particularly Kate and Caroline) were quick to respond to my inquiry, friendly and above all, resolved my issue without any impact to my experience. I would highly recommend!
20 de março de 2026
Avaliação não solicitada
Resposta de Cloud Slides
Hi,
Thank you so much for your kind words! We’re really happy to hear that our team was able to resolve your issue quickly and make the return process smooth for you.
We’ll be sure to pass your feedback on to Kate and Caroline — they’ll truly appreciate it 😊
Thanks again for your support and recommendation!
— Cloud Slides Team ☁️
Run away, now
Run, run, run from this seller. I ordered a size 11 slipper and received a size 5. So far, no problem. Everyone makes mistakes. However, when trying to get the problem corrected, I had to send 8 emails simply asking for/demanding a refund. This company continued to "slide" to other options, at one point telling me that they would offer a replacement for 50% off. Can you imagine paying 50% more to get the item you ordered in the first place? By the end of a 12 day give and take in which I asked for a refund every time, I was informed that no refund could be granted because the slippers were not in the same condition as when they were shipped. What? They were 6 sizes too small, how could I have worn them anywhere? I couldn't believe it.
I was asked to send documenting pictures on three separate occasions. Apparently, they thought I was trying to rip them off for a $44 item. Very insulting. I cannot stress too strongly how disreputable this company is. Think once, twice, three times about ordering from this company. Their customer service is abysmal. If you decide to buy anything from them, make sure you do it through Amazon and use a credit card to allow for a path to get a refund. But the better option is to find a similar item elsewhere. Good luck!
13 de março de 2026
Avaliação não solicitada
Resposta de Cloud Slides
Hi Craig,
We’re really sorry to hear about your experience and truly appreciate you taking the time to share this.
Receiving the wrong size and then going through a frustrating support process is absolutely not the experience we want for our customers. We understand how disappointing this must have been, especially when you were simply trying to resolve the issue.
In some cases, our team may request photos to verify items and ensure the correct resolution, but we’re sorry if this process felt excessive or frustrating. That’s not our intention.
We would really like the opportunity to review your case and make this right. Please contact us at support@thecloudslides.com
with your order details so we can assist you directly.
Thank you again for bringing this to our attention.
— Cloud Slides Team ☁️
These are so comfy
These are so comfy! I ordered a second pair
13 de março de 2026
Avaliação não solicitada
Resposta de Cloud Slides
Hi Stephanie,
Thank you so much for your kind words! We’re really happy to hear you’re enjoying the comfort and even came back for a second pair 😊
That means a lot to us. We truly appreciate you taking the time to share your experience!
— Cloud Slides Team ☁️
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