Thecooperway Avaliações 

179
O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Will has been fantastic in helping us with our mortgage. From start to finish, he has been friendly, professional, and incredibly knowledgeable. He took the time to explain everything clearly, was... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We had excellent service from Will at Cooper Associates. He was incredibly responsive, amenable and guided us through the whole process from start to finish, with several changes along the way and alw... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I first spoke to Oliver Strong two years ago as a first-time buyer. He made the whole process feel completely manageable. He is knowledgeable, clear, and very easy to talk to. We communicated... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Oliver Strong was great from start to finish. Despite me having a couple of issues, he remained supportive and kept in regular contact

A empresa respondeu

4,9

Excelente

O TrustScore é 5 de um total de 5

179 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 mês

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4,9

Todas as avaliações

(179)

85 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Excellent

As a first time buyer, James made the whole process incredibly straightforward. Everything was explained, communication was quick and clear, and there were no hidden surprises.

9 de agosto de 2025
Avaliação não solicitada
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Resposta da Thecooperway

Thank you for your fantastic review and for choosing us. Your kind words mean a lot to James and the team and motivate us to keep delivering the best possible service. Thank you, again and we look forward to helping you in the future.

Avaliado com 5 de um total de 5 estrelas

Fantastic Service

From my very first meeting with Beth I cannot fault the service I received. I find dealing with these sort of things very difficult and stressful but Beth made everything very easy for me with her experience and her pleasant and friendly nature. Nothing was too much trouble and she went out of her way to keep in contact and made herself available when I needed to speak to her. Absolutely wonderful service provided and I will be recommending your company to everyone I know many thanks again Beth.

7 de agosto de 2025
Avaliação não solicitada
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Resposta da Thecooperway

Hi Steve, Thank you so much for the 5-star review! We’re thrilled to hear you had a great experience and truly appreciate your support. We look forward to supporting you again, do remember our refer a friend scheme. Thank you, Megan

Avaliado com 5 de um total de 5 estrelas

What a fantastic company

What a fantastic company, Samual was fantastic from start to finish. Ours was a complex mortgage for various reasons and Sam maintained constant support and advice throughout. Clear, precise and accurate information is all any client can ask for and that is what we got.

10 de julho de 2025
Avaliação não solicitada
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Resposta da Thecooperway

Hi Chris, thank you for your 5-star review. We are delighted we were able to support you in complex circumstances. We look forward to supporting you in the future. Many thanks, Megan

Avaliado com 5 de um total de 5 estrelas

100% positive experience

I cannot thank Carla Wells-Burr and her team enough. Right from the start she was very understanding and empathetic of my cirmustances, she then lead me through the process of remortgaging my house in a very stressfree manner. No question was left unanswered, no email was left without a reply. I would and I will recommend them to everyone.

6 de agosto de 2025
Avaliação não solicitada
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Resposta da Thecooperway

Thank you for your fantastic review. I am delighted you have had such a wonderful experience with Carla and our wider team. We look forward to supporting you in the future.

Avaliado com 5 de um total de 5 estrelas

Personal, friendly and reliable

We have always used Cooper Associates and always had a 10 out of 10 experience. Highly recommend

1 de agosto de 2025
Avaliação não solicitada
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Resposta da Thecooperway

Hi Kirsten, we are delighted with your experience and look forward to supporting you in the future. Kind regards, Megan

Avaliado com 5 de um total de 5 estrelas

We had excellent advice and support…

We had excellent advice and support from our advisor. Would highly recommend! Met at a time convenient to us and was very personable.

21 de julho de 2025
Avaliação não solicitada
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Resposta da Thecooperway

Hi Demelza, thank you for leaving us a 5-star review. We are so pleased you rate our service as excellent and look forward to supporting you in the future. Thank you, Megan

Avaliado com 5 de um total de 5 estrelas

Buying our first house!

So far our experience with Cooper Associates has been nothing short of fantastic! Our Advisor has been Graham. He has generally made us feel like we are his only clients, to the point he was helping us whilst he was on holiday. He has been extremely efficient, and has made us feel at complete ease during a process that we have no experience of. He has answered all of the questions we have and provided us with the information promptly. We will absolutely be recommending Cooper Associates to our friends and family, and hope they get to experience the same as we have so far.

21 de julho de 2025
Avaliação não solicitada
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Resposta da Thecooperway

Thank you for your glowing review of Graham. We are looking forward to supporting you and your friends and family for many years to come. Many thanks, Megan

Avaliado com 5 de um total de 5 estrelas

Oliver was amazing

Oliver was amazing! He was very informative and helped us to find the mortgage for our first home - have already recommended him to others and definitely will be coming back when my mortgage needs renewing ☺️

18 de julho de 2025
Avaliação não solicitada
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Resposta da Thecooperway

Thank you for your wonderful review. We look forward to supporting you in your renewal. Thank you again, Megan

Avaliado com 5 de um total de 5 estrelas

Thumbs up

Huge thank you to Samuel Bate who I found really helpful and professional. He helped me navigate the complex world of mortgage products (and house buying!) and found a good deal that would not have been possible for me to get as an individual looking at online comparison sites. I felt in safe hands.

27 de junho de 2025
Avaliação não solicitada
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Resposta da Thecooperway

Thank you so much for your fantastic 5-star review. We are delighted that Sam has provided the excellent client experience we strive to achieve. We hope you enjoy your new home and we look forward to supporting you in the future.

Avaliado com 5 de um total de 5 estrelas

Outstanding service

Graham was absolutely amazing! He worked quickly and efficiently and we received a fantastic mortgage offer all due to his hard work and dedication. We would really recommend Graham as his subject knowledge of the market is second to none. Thank you for helping us to secure our dream home!

19 de julho de 2025
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Don't look anywhere else!

Graham Davidson has become a friend due to the constant communication over a 9 month period of me looking to buy a house and then putting it on hold due to serious life changes and then finally sorting me with a mortgage. Have recommender Cooper Associates to everyone who me turns buying a hous3.

18 de julho de 2025
Avaliação não solicitada
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Resposta da Thecooperway

Thank you, Kylie for your wonderful review. We are delighted you feel Graham has been an incredible support and look forward to helping you and your friends and family for years to come. We would however ask how we can improve as you have left a glowing review but only rated us 4-star. We are always keen to ensure we are 5-star rated, and happy to listen to any feedback - please do email hello@thecooperway.com to let us know 🙏🏻

Avaliado com 5 de um total de 5 estrelas

Highly Recommend

Jack Woodland has been great in securing my mortgage, he has been really helpful throughout & I would definitely use him again. Highly recommend Cooper Associates.

14 de julho de 2025
Avaliação não solicitada
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Resposta da Thecooperway

Thank you Rachel for a wonderful 5-star review. Please do make use of our refer a friend programme. We are delighted you have had such a fantastic experience. Many thanks, Megan

Avaliado com 5 de um total de 5 estrelas

Superb Service

I have absolutely no complaints with Cooper Associates. This is the second time, Graham has arranged a mortgage for me and he has been superb.
Fabulous service all round.

11 de julho de 2025
Avaliação não solicitada
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Resposta da Thecooperway

Thank you for your 5-star review, Lisa. We are delighted you have had multiple positive experiences with Cooper Associates and Graham. Kind regards, Megan

Avaliado com 5 de um total de 5 estrelas

Cooper associates best around

Cooper associates are one of the best companies I’ve had the pleasure to use, John Harris is absolutely amazing, what a fantastic gents who can’t do enough to help & assist his customers every step of the way 💙 thank you Coopers & especially JH

8 de julho de 2025
Avaliação não solicitada
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Resposta da Thecooperway

Thank you so much for your wonderful review of Cooper Associates and John Harris. We are delighted.

Avaliado com 5 de um total de 5 estrelas

Excellent and efficient service

Hubert from cooper associates was incredibly helpful and proactive in helping me secure my first mortgage. He was quick to reply and assisted in answering any queries I had as being a first time buyer. He helped me go through the whole process with ease. I would definitely recommend Cooper Associates to help you secure a decent mortgage.

7 de julho de 2025
Avaliação não solicitada
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Resposta da Thecooperway

Congratulations on getting on the property ladder, Emma. We are delighted to be part of your journey. Thank you for your 5-star review. We are thrilled. Kind regards, Megan

Avaliado com 5 de um total de 5 estrelas

Reliable and excellent service

Oliver and the Cooper team went above and beyond to help us with our Mortgage. They were always quick to reply and explain everything to us in the clearest way possible. We highly recommend Cooper Associates and will be using them again in the future.

4 de julho de 2025
Avaliação não solicitada
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Resposta da Thecooperway

Hi Elliot, thank you for your fantastic review of Cooper Associates Mortgages and Oliver. We look forward to supporting you in the future and wish you all the happiness in your home. Thank you, Megan

Avaliado com 5 de um total de 5 estrelas

Cooper Associates were outstanding I cannot thank them enough

Cooper Associates were outstanding, absolutely first class customer service. Will, our adviser, was unbelievably good, and I would wholeheartedly recommend Cooper Associates. Thank you all so much, and especially Will, and hopefully we will work again with you in the future!

3 de julho de 2025
Avaliação não solicitada
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Resposta da Thecooperway

Thank you Shaun for your 5-star review. We are delighted you would recommend Cooper Associates Mortgages and look forward to supporting you in the future. Many thanks, Megan

Avaliado com 5 de um total de 5 estrelas

Brilliant!

Cooper Associates were amazing. Terri, our adviser, was truly exceptional. She was incredibly knowledgeable and put us right at ease when arranging our mortgage. We are really grateful for her willingness to proactively seek us out the best deal. She was super friendly and we will genuinely miss our interaction with her. We'll be back for our remortgage!

1 de julho de 2025
Avaliação não solicitada
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Resposta da Thecooperway

Thank you for your fantastic review, Rachel. We pride ourselves on every customer getting this experience and we are delighted you will return to us for your remortgage. Please do remember our refer a friend scheme. Thank you, Megan

Avaliado com 5 de um total de 5 estrelas

We can’t thank coopers enough

We can’t thank coopers enough! They have been so helpful throughout! I’d like to say a big thankyou to Julie Callun in particular, she has been super helpful and explained every step of the way. She has also answered any questions me may have had in good detail, to our understand and super quickly!
Thankyou once again!

30 de junho de 2025
Avaliação não solicitada
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Resposta da Thecooperway

Hi Sophie, thank you for your kind review. We are delighted with your experience. We look forward to supporting you in the future. Kind regards, Megan

Avaliado com 5 de um total de 5 estrelas

Thanks Kate Mays and team

We had a great experience with Cooper Associates. This is the second time that we took their service for mortgage application and it has been again absolutely amazing. Massive shout out to Kate Mays and her team to be always on point and on time with our queries and applications. Thanks again !!

27 de junho de 2025
Avaliação não solicitada
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Resposta da Thecooperway

Thank you for your excellent review. We are delighted you have had several positive experiences with Kate. Please do remember to benefit from our refer a friend scheme. We look forward to supporting you in the future. Many thanks, Megan

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