Thedaybreak Avaliações 

Be extremely cautious when dealing with Daybreak. During my initial sales interactions, I experienced persistent, high-pressure spam messaging. When I explicitly told the sales representative I needed to discuss the price with my spouse before moving forward, they ignored my boundary and stated they would send the kit anyway "just to keep things moving."

I promptly followed up with my contact to state clearly that I did not want to move forward. After I canceled, they went completely silent. However, at the end of the month, I received notification that my CareCredit account was being charged $2,716.00 for services that were never rendered.

When I reached out to Daybreak repeatedly to resolve this unauthorized charge, customer support failed to take any meaningful action.

What a sham, paid $99 for sleep test for my VA claim test comes back positive and rep calls with info about device. Tells me they already preapproved my insurance coverage for 2 devices and they start the process of getting molds for the device etc. Before I even get the molds I get phone calls from a creditor looking for payment. I get lots of spam invoices sent to me all the time I suspected this was another and ignored their calls and emails. Come to find out it was a payment for DAYBREAK but they did not identify they were associated with them nor did Daybreak tell me I would begin getting charged already for a product I don't even have yet. After them calling and emailing me I finally realized who they were and made payments to catch up and my credit report shows late payment and took a hit from over 800 to 720. No clear answers from Daybreak just abstract email replies from different associates every time not clearly clarifying the issues. So many things about this company are shady, my insurance was NEVER preapproved, and if it was they only allow ONE device so they upsold me on an additional device and never even called my insurance. Then they send the molds and schedule a pickup for the next day then are mad when the pickup is missed, wouldn't you wait til I have them ready before scheduling a pickup? Now after telling them about my credit taking a hit because they billed me in advance they now tell me my order is canceled and I am being refunded... REFUNDED? What about my credit score? What about months of runaround and lies amd BS doctor calls and all the baloney associated with your horrible company. Avoid these jokers at ALL COST, no pun intended.

Very poor customer service. Aggressive phone calls and pressure to set up meetings that they didn't show up to, then tried to blame it on a busy schedule instead of coming clean and admitting they dropped the ball. No response to emails involving their return policy within the 14 day return window according to their published policies. Very shady and illegal practices!

Simply put, the Daybreak oral appliance has reduced my mild sleep apnea AHI 3% from 6-10 events/hr to 1-3 events/hr. It has effectively managed my mild OSA.

I had to get a few remakes, but they were easy to request, and the video and email support were very helpful.

This was the only company that took my insurance. I could not find a local dentist or online company that made MAD or oral appliances that took insurance; everybody else was cash, and it was $2000 to $6000, depending on the dentist and product. This was the only company I could find that offered a patient guarantee. Panthera or SomnoDent does not offer this money-back guarantee. Panthera or SomnoDent are not direct-to-consumer, but still, if you believe in your product, please offer a 100% money back guarantee.

However, I still suffer from insomnia, and I am still trying to resolve this. I believe my issues are because of hyperarousal. Repeated sleep studies show no breathing events during awakenings, so the device is working, but my body isn't.

I would recommend the company to anybody looking for oral appliances or CPAP alternatives.

Slow, no communication and expensive. Im over 2 months in and still no devise or response. A Lawsuit is next. DONT BUY THIS DEVICE!!!

Once my kit was delivered I began to experience incredible pain with Daybreak’s MAD sleep apnea device. They had ignored requests to support on the phone and via email. They also said I had six months to try out the device but it is only 30 days. They are behaving like crooks. Avoid them.