The Drop Avaliações 

317
•
O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Have been placing orders for many years as you can pretty much create what you want. Have always been quick efficient and suits are great quality

Avaliado com 5 de um total de 5 estrelas

Absolutely loved the full end to end experience of purchasing a suit from The Drop! Myself and friends were looking for fully bespoke suits for an upcoming wedding and got seriously lucky coming acros... Ver mais

Avaliado com 5 de um total de 5 estrelas

This is the 2nd time I've bought a suit from The Drop: I'm pleased I returned, as it didn't disappoint. The quality of my last suit was excellent; it still looks in perfect condition 8 years later des... Ver mais

Avaliado com 5 de um total de 5 estrelas

First class service even during these difficult times. Interactive service by email made the process easy. Don’t worry about measurements online because they are very accurate. My suit arrived in top... Ver mais

Detalhes da empresa


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

317 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,7

Todas as avaliações

(317)

7 avaliações nos últimos 12 meses

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Avaliado com 4 de um total de 5 estrelas

Great service and beautiful product

Reliable, good communication , good instructions video on how to measure ur dimensions
I would recommend definitely
Can’t wait till I order my next suit from the drop

10 de abril de 2019
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Perfectly fitting suit

I was initially nervous about measuring for my new suit but the videos on The Drop’s website were really clear. Jonathan was very helpful in guiding me through choosing materials, cuts and other options available to me. The suit arrived within 3 weeks of ordering and its perfect - never had a tailor made suit before and it feels great to wear it. I received so many compliments the first time I wore it to work! I’ll definitely be ordering another one soon.

9 de abril de 2019
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The drop

The guys at the drop did a fantastic job on my wedding suit, it looks and fits perfect. They couldn’t have been more helpful!

8 de abril de 2019
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Highly recommend!!!

I recently had my second suit delivered. My first suit has lasted over 2 years and is still in good shape.

Both suits are of good quality and arrived in good time, all in it was a stress free process and I would recommend this to anyone who wants a good fitting custom suit.

5 de abril de 2019
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The Drop were great.

The Drop were great.. We got our wedding suits from them, so easy to send your measurements and a couple of pictures and the results are brilliant such a helpful bunch and keep you updated on progress so no need to panic! Thanks guys!!

3 de abril de 2019
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Bought 3 suits for my wedding for my 2…

Bought 3 suits for my wedding for my 2 brothers and myself, the suits came and fitted beautifully, no adjustments needed on any of them which I wasnt expecting.

Will definitely order again for any more events.

Definitely would recommend

28 de março de 2019
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Top quality from Start to finish

Top quality from Start to finish, from suit to customer service and a very quick delivery time which was way ahead of schedule. A pleasure to deal with from start to finish, highly recommend and will definitely be using the drop again.

28 de março de 2019
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Looking svelte and young again

Ordered 2 suits, a 2-piece double breasted and a single breasted 3-piece, with different lining detail . arrived in just over 2 weeks, well packed and perfect fit. makes me look svelte and young and that is no mean achievement. .. highly recommended company.

20 de março de 2019
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Absolutely fantastic service

Extremely happy with the service. Ordered a 3 piece suit and after a month or so decided to order a pair of trousers too. Arrived very promptly and the clothing is of a very high standard. Can’t wait to use The Drop again!

20 de março de 2019
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Happy Customer

*Final Update*

They have made special effort to fix the issues we had with the suits we ordered. Everything was done quickly and our new suits look great.

Very pleased with the Customer Service.

*Further Update*

It has been over a week since we had our telephone conversation with Jeremy. Since then we have received nothing else, and our e-mails are no longer being answerd. This is unacceptable.

*UPDATE*

Just got a very nice call from Jeremy, explaining that they will go above and beyond to make sure we are happy with our suits for the wedding day. Great customer service, I appreciated the call very much. Will post the final result, and hopefully, change that 1-star experience to a 5-star experience.

Original review:

The suit looks nothing like the photo on their website.

We have just ordered 4 suits for my wedding in May. The first suit arrived today and I am very disappointed. The suit doesn't look like the image they displayed on their website.

A suit that they have on their Facebook page looks like the one that we received today instead.

These two suits look nothing alike...

I can not fit in the vest at all, the suit jacket doesn't fit properly, and the pants are too baggy. All around I am disappointed and cringing at the thought of everyone else receiving their suits later on this week.

What makes it worse is there are no returns on these suits, so we will be stuck with suits that can be resized, but look nothing like the image advertised on their website?

Not pleased with The Drop at the moment. This is not the suit I wanted to wear on my wedding day.

18 de março de 2019
Avaliação não solicitada
logotipo da The Drop

Resposta da The Drop

Hi Scott,

I'm so sorry to hear this.

Thanks very much for getting in touch and raising this with us. This is one of our more popular suits and we haven't had any problems in the past.

I am going to look into this right away to see what has happened and will get in touch with you first thing tomorrow morning with some suggestions of how we can resolve this. It may involve a remake, which we can turn around very quickly.

We do make mistakes from time to time but it happens, the team all work incredibly hard to make it right. We'll be in touch tomorrow morning.

Many thanks

Jeremy

Avaliado com 5 de um total de 5 estrelas

Fits like a glove!

After years of struggling to find the perfect fitting suit, I finally have a suit that fits like a glove. Love it. Amazing quality. Excellent service and great communication. Plenty of style choices. Super easy process to order and I like how the website stores all measurements to make future ordering seamless. Will be ordering a whole bunch of trousers next and then a tux after that.

14 de março de 2019
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The perfect fit

I ordered a custom suit from The Drop early in the year. It fitted me perfectly! The team were really helpful and supportive throughout and I'll certainly be back for more.

26 de janeiro de 2019
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Very happy with my new suit which was…

Very happy with my new suit which was delivered in good time and for a very reasonable price. The trousers had to be let out a couple of times but that was all part of the service. The only thing I'd like to have seen is a bit more material when choosing the fabric. It's very hard to get a feel for how the suit will look when you've not got much more than a postage stamps worth to go on. Happy to recommend otherwise

25 de janeiro de 2019
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The Drop

I've tried several tailors to varying degrees of success. I was looking for a specific type of suit for my wedding, and the usual places tend to have more traditional cuts and couldn't provide what I needed. I stumbled upon the Drop, and I'm glad I did. The suit arrived very quickly, matched the image spot on and was of high quality. Will be using them again.

25 de janeiro de 2019
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Incredible custom suit for my wedding

I came across The Drop last year while looking for a suit for my wedding. I was a little skeptical at first - a custom-made suit for £400 seemed a little too good to be true. The service throughout, was fantastic. The suit was delivered on-time and exactly to spec. I had loads of compliments on the big day. Thank you!

25 de janeiro de 2019
Avaliação não solicitada

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