The Energy Shop Avaliações 

36
•
O TrustScore é 3 de um total de 5

3,1

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 3 de um total de 5 estrelas

Very little feedback from The Energy Shop (TES), after a few weeks I contacted my new supplier who weren't aware I was moving to them, hadn't heard of TES, also contacted my current supplier who weren... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

The Energy Shop informed Octopus that I wanted to change to So Energy using my neighbour’s name and my e-mail and my address. Neither of us had requested this and were not contacted by them.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I had done a few comparisons on the usual sites.. And then decided to give yours ago.. Got quoted better prices and started my switch. Which was extremely fast has I was with my new suppliers within 4... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I’ll admit it — I ended up with Scottish Power. Not my proudest moment. For a while, I had no control over my account. There was this so-called “friendly credit”: the money appears to be there, and... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Fornecedor de Energia

Escrito pela empresa

Compare energy prices and save up to £450 on your Gas and Electriicty bills. TheEnergyShop.com was voted Best Comparison Site - Personal Finance Awards 2016. Compare Gas and Electriicty prices now...


Informações de contato

3,1

Bom

O TrustScore é 3 de um total de 5

36 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,1

Todas as avaliações

(36)

5 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 3 de um total de 5 estrelas

I used this company because they are on the Offgem recommended list

I used this company because they were recommended by Offgem and they found a deal that worked for me.
However the switch has ended up in a mess and this company have not been very helpful, they have not taken much responsibility for it, and told me incorrect information at the time. I have ended up with only one energy being switched and paying two companies at the same time with two accounts still open over a month after the switch, I've taken it further. I have asked for how I can make a complaint to this company and received no response, -until now- see below.
=Having posted an initial unfavourable review the company contacted me directly offering to take further action to sort out what's happened so I have agreed to let them do so. I am thankful that they are going to try because I feel, and have felt, very helpless in all this. For me a personal touch which has been offered is worth more than endless hours of long 'waiting to speak to a human being' phone calls which seem to be the norm these days. None of us seem to have any power in the current situation- yes there's an ironic pun there. For me and my politics, I'd re-nationalise energy supplies. So I'm trusting the energy shop to resolve this, I do hope that they can

9 de novembro de 2021
Avaliação não solicitada
logotipo da The Energy Shop

Resposta da The Energy Shop

Hi Angie - this isn't true at all. We've replied to all of your enquiries and even ensured that it is our 'Chief Executive Officer' who has handled your enquiries personally and called you to advise of your options and what we can do to assist. Our last response was made immediately to your email to which we had no reply. We have contacted Bristol Energy to be told that they were able to take on your gas supply but not the electricity. That is a matter to pick up with your supplier (E.ON) and one, other than advising, we can unfortunately do nothing about. It may be that there is an issue with your meter OR that there is debt on the account blocking the move. It is worth noting that, whilst your electricity hasn't moved across, it is actually working out cheaper for you as we originally advised when discussing cancelling your original application. We will again call you again now to discuss.

Avaliado com 5 de um total de 5 estrelas

Best site that includes all suppliers.

The Energy Shop is the best place to look for the best savings on energy as it is independent and includes companies you won't find on other websites. It's simply the best there is and customer service is brilliant.

15 de agosto de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Energy switching

I was contacted by Cumbria CAFS about changing my energy supplier.
I have contacted the energy shop and have changed my energy supplier, I hope, in less than 30 minutes. Couldn't believe how easy it was!!

1 de maio de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Easy peasy!

Very easy and straightforward took less than 5 minutes to complete.

19 de março de 2021
Avaliação não solicitada
logotipo da The Energy Shop

Resposta da The Energy Shop

Thanks Jo! Glad the experience was quick and easy to save you both time and money.

Avaliado com 5 de um total de 5 estrelas

Very quick and efficient service in…

Very quick and efficient service in switching over my power supply and prices were more competitive than that of uswitch

18 de março de 2021
Avaliação não solicitada
logotipo da The Energy Shop

Resposta da The Energy Shop

Thanks Sarah! It always adds a smile to our face to get a 5 star review and know that customers are happy with our service. Makes it all worth while. :)

Avaliado com 1 de um total de 5 estrelas

Cant find the cheapest supplier!

Cant find "SYMBIO" the cheapest.
No options to find all available tariffs.
Form kept getting stuck with some available options.
DO NOT TRUST "TRUSTPILOT"! Unless you already know from experience what is being said.

12 de fevereiro de 2021
Avaliação não solicitada
logotipo da The Energy Shop

Resposta da The Energy Shop

Sorry to hear you had issues with our website Tom. Symbio is a small energy supplier who, despite us being Ofgem accredited, fails to send their tariff data to us. Whilst they're not a supplier we'd want to actively promote (given their track record and poor customer service score), they are a supplier we continually try to get tariff data from to enable customers to switch away from them. As for "find all available tariffs" this is the very first option in our FILTERS tab at the top of the results page. We'll keep trying.

Avaliado com 5 de um total de 5 estrelas

Easy Energy Price Comparison

Easy process to get a price comparison and lots of detail to see exactly what I will be paying with my new supplier. Very happy my switch is going through and saving me a few hundred pounds!

1 de dezembro de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Better than Uswitch..

I tried Uswitch... didn't work. So I tried The Energy Shop. Not only did it work, but seemed to have more offers

16 de outubro de 2020
Avaliação não solicitada
logotipo da The Energy Shop

Resposta da The Energy Shop

High praise indeed! Thanks Hugh! We're doing our best to be different and provide our customers with great customer service. Something we feel has fallen by the wayside sadly for many companies. Thanks for the review. We really appreciate it!

Avaliado com 5 de um total de 5 estrelas

Very positive

Very efficient! Saved money for our household and the whole process was seamless. Great communication throughout and the aftercare was second to none. Highly recommended

2 de abril de 2020
Avaliação não solicitada
logotipo da The Energy Shop

Resposta da The Energy Shop

Thanks Jamie! We really appreciate you choosing TheEnergyShop.com to save on your home energy bills. If ever you need any further assistance, please don't hesitate to contact us. Stay safe!

Avaliado com 5 de um total de 5 estrelas

The Energy Shop

From beginning to end the process was easy and the site was a lot more straightforward than other sites I had visited. I was able to complete the process quickly and more importantly saved money changing my supplier.
I would recommend The Energy Shop to anyone who wants a quick and easy way to save money on their energy bills.

30 de março de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Super quick, super saving

From initial contact to setting up a new provider, the service provided was seamless and professional. As a family we are time poor and often don't find the opportunity to compare provider costs. Using The Energy Shop took minutes and will save us well over £300 for the year. What a result!

30 de março de 2020
Avaliação não solicitada
logotipo da The Energy Shop

Resposta da The Energy Shop

Thanks Rob! Glad we could help save you and your family a healthy amount on your energy bills. Stay safe!

Avaliado com 5 de um total de 5 estrelas

Energy switch

Excellent service from start to finish,process complete within minutes! Cannot thank Scott Byrom enough,would highly recommend to anyone looking on finding a better energy deal ! Thanks,Leanne

30 de março de 2020
Avaliação não solicitada
logotipo da The Energy Shop

Resposta da The Energy Shop

Thank you Leanne! Glad we could help you save money on your home energy bills. Stay safe.

Avaliado com 5 de um total de 5 estrelas

TheEnergyShop.com - Refreshingly Simple to Use

TheEnergyShop.com was an easy and straight forward site to use. What is more they found me an excellent deal and saved me over £200 per year on my energy costs. I would highly recommend anyone considering a change of supplier to use TheEnergyShop.com for an easy, no hassle process.

17 de dezembro de 2019
Avaliação não solicitada
logotipo da The Energy Shop

Resposta da The Energy Shop

Thanks Tracy! Appreciate the review and glad to hear we helped you save on your energy bills.

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais