Ordering my products were very easy and everything was received in a timely manner. I always like the little extra samples they include in all my orders!
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Thank you another awesome experience at The Facial Room. I came home with two new products that I absolutely love! Vitamin c+ serum and Cerise cream blush in a stick tube! I love them both!
It’s always such a pleasure to shop at The Facial Room online. Patricia and staff go over and above with friendly customer service and care. Thank you from Ontario
The Facial Room has recently added make up application to their list of services. I recently had make up done by Alana and it was a lovely experience - both in terms of the time I spent with Alana an... Ver mais
Detalhes da empresa
Escrito pela empresa
The Facial Room has been partnered with Eminence Organic Skin Care for over 22 years. We are Eminence Organics Canadian authorized online retailer. Our founder, Patricia Asmar is an internationally certified aesthetician with over 26 years of experience in the industry. Our aim is to exceed the expectations of our customers by providing exceptional service, skin care education and product selection advice. We pride ourselves in having the freshest products on the shelf guaranteed, and a worry-free shipping and return policy. We appreciate and value all of our customers and we know you will enjoy the shopping experience.
Informações de contato
#103 - 12840 16th ave, V4A 1N6, Surrey, Canadá
- 604-619-2656
- info@thefacialroom.ca
- thefacialroom.ca
4,9
Excelente
947 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Always prompt at getting my order…
Always prompt at getting my order processed and delivered. Love the products
24 de outubro de 2023
Love ur product but shipping is long…
Love ur product but shipping is long for an order 2 weeks
20 de outubro de 2023
The facial room is amazing
Patricia is great. The level of service is amazing. Products I have purchased are working so well. Definitely will be a returning customer in the future.
21 de outubro de 2023
Quick service and great product
20 de outubro de 2023
Incredible customer service
The shipping time was so fast, the Eminence products were of course amazing, but the best part was their customer service. The “free gift” promo wasn’t working properly so I took screen shots and sent an email- this was late on a Saturday night. The next morning (Sunday) I had an email from the CEO with an apology for the promo not working and a work around to still access the promo. The order came within a few days with a hand written note. Amazing!
19 de setembro de 2023
Great service!
19 de setembro de 2023
Awesome service and product all around
22 de setembro de 2023
You can trust these products! They work and they are organic and natural!!
First time I got a simple little age corrective starter kit as a present from my daughter. The result was noticeable. This was many years ago. I am an Eminence user since!
I trust this company and trust the product!!! It works!!!!
21 de setembro de 2023
Your products are lovely and different…
Your products are lovely and different than anything I have used before. Your customer service rep called me personally prior to shipping because I earned a free product and she wanted to make sure it was included.
20 de setembro de 2023
Excellent Customer Service…
I contacted customer service as I had a question and the lovely professional was very helpful, polite and has wonderful interpersonal skills.
Also, I love eminence products and I was given a free full-size product. Wow!
20 de setembro de 2023
Wonderful products
Wonderful products, excellent service. Patricia is always available to answer questions
19 de setembro de 2023
Impressive Response to Fixing an Error
There was an issue with my order. They promptly responded to my email and went over and above to fix the error in a timely fashion. I was impressed with how it was handled.
19 de setembro de 2023
I love the free products and great service!
Great service and I love that they reward us with free products!
19 de setembro de 2023
consistently great customer service
consistently great customer service, attention to detail, great products and deals
24 de agosto de 2023
Timely delivery
23 de agosto de 2023
Facial room without a doubt offers and…
Facial room without a doubt offers and provides helpful assistance and amazingly expedient delivery on orders! Love those samples too!
23 de agosto de 2023
I was $2 shy of my free gift
I was $2 shy of my free gift. had I known I would have got something else. also supposedly I had $25 voucher that disappeared and I was never able to get back or use.
22 de agosto de 2023
The Facial Room is simply the best!
The Facial Room is always reliable. Amazing products, prices, service and delivery.
24 de agosto de 2023
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.