The Fish Works Pond Shop Avaliações 575

When we realised we didn’t have all the parts we needed to complete our project, Matt jumped in his car and personally delivered them to us. A massive effort since we were located 3.25 hours away, at least a 7 hour round trip!

When I tried to order 13mm clear tubing Fish Works informed me they did not stock it because it allows algal growth and instead they stock black tubing. I ordered the black tubing. My old clear tubing (installed by a fountain specialist) needed replacing for that very reason – it had filled up with algae!

I did not actually purchase anything. What i wanted turned out that you no longer stock. However you sales was onto this the next day and called to explain. They were also incredibly helpful choosing another option.

Assisted with quick delivery when courier was delayed

Matt was brilliant with giving guidance ensuring we bought the right filter for our pond. After a week, our pond is crystal clear. Very happy customers.

Great product and great service from Fish Works! They recommended the perfect pond filter over the phone. Shipping was fast and affordable, and the filter works perfectly. Very happy!

Staff are friendly, cheerful, happy to assist every time i go there. Very friendly place.

You had in stock the lamp I needed. The delivery was fast and on time.

Great service, super fast delivery

Always good products and reliable service.

Took way too long to be delivered. Ordered on 27/9 and delivered on 13/10. Maybe you should look at your courier company because this would not be good for your business. Otherwise all good.

Have always had a good experience with Fish Works.
Excellent customer service, and really lovely staff kind and helpful.
I would highly recommend them

Trusted professional advice
The Fish Works staff are very professional and helpful. They know everything about fish and ponds and give constructive practical advice.

This is the second time we have purchased from you. We are in WA and find it difficult to locate product. Trying to deal with the distributor or get information from is like pulling teeth. No satisfaction at all.
You have the products well displayed, give alternatives to genuine and dispatch on the same day !!! Fantastic.

Very good service and honest . Both Matt and Milo are very helpful.

My name Syefri Akbar
It,s good product

Good fast send, happy that part was in stock

Contacted shop to determine best fish food.
Then bought online and delivery was quick.
Happy with experience and fish happy too.

Extremely helpful and knowledgeable. Thank you