The Fragrance World Avaliações 

1.402
•
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Products and delivery times are always spot on, never had any issues and have purchased multiple times now. Any questions I've had have been answered a dealt with promptly too. Their 'inspired by' I... Ver mais

Avaliado com 4 de um total de 5 estrelas

Have ordered an array of perfumes from TFW and they have all smelt amazing. Some have better sillage and longevity than others but overall they all represent great value. Highly recommend.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Tried several of the sample bottles (15) in search of a favourite. Turns out I have quite a few favourites - Imperial and Greatness being the top two. The first spray can be a tad harsh on some but gi... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I have bought from you guys on a couple of occasions and the experience has been faultless, whether it's shopping online or popping into to Widnes to collect in person. The fragrances themselves are... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Perfumaria
  2. também em
  3. Fornecedor de Produtos de Beleza

Escrito pela empresa

High quality designer inspired fragrances at an affordable price


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 76% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(1.402)

272 avaliações nos últimos 12 meses

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Avaliado com 2 de um total de 5 estrelas

Five minute wonder no staying power

Brought Black, Ould Wood & Ombré initially all smell good but they do not last anywhere near as well as the originals
You get what you pay for I guess

6 de outubro de 2026
Avaliação não solicitada
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Resposta da The Fragrance World

Thank you for your honest feedback! 😊 We’re sorry to hear the longevity wasn’t what you expected. Fragrance performance can vary from person to person, but we really appreciate you giving our scents a try and sharing your experience with us.

Avaliado com 1 de um total de 5 estrelas

I had a bundle of 5 delivered

I had a bundle of 5 delivered, 3of which smelled nice and close to the originals but literally lasted 2 to 3 hours. The best i got was around 4-5 hours for 1 of them after spraying 6 times on my skin and clothes. The other 2 didnt smell anything like the originals and still only lasted 2 to 3 hours
Website states they are long lasting
I then asked to return, to be told i had to pay to return the items myself, it then took them 4 week s and a reminder email from me to actually refund me. Terrible experience.

4 de agosto de 2026
Avaliação não solicitada
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Resposta da The Fragrance World

We're sorry to hear that some of the fragrances didn't meet your expectations. Fragrance performance can vary depending on the scent, skin chemistry and individual perception, although we appreciate your feedback.

We did want to clarify the situation regarding your refund, as we feel this part of your review doesn't reflect what happened.

Your refund was issued from our side, but unfortunately PayPal held the transaction in a pending status rather than completing it. We're unsure why this happened, and it was only after you raised a query through PayPal that the payment was processed.

We completely understand how frustrating the delay must have been, but it wasn't a case of us failing to issue your refund or needing a reminder to do so.

We're sorry your overall experience wasn't a positive one, and we appreciate you giving our fragrances a try.

Kind regards,
Katie
The Fragrance World Team

Avaliado com 5 de um total de 5 estrelas

The service is great

The service is great, the fragrance was great quality, however, it made me feel sick. I realised these types of smells are very far from my personality. But through the samples I am now quite clear of what suits me, and I am very happy with all I ordered from you.

21 de setembro de 2026
Avaliação não solicitada
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Resposta da The Fragrance World

Hi Judit,

Thanks so much for your 5* review.

Many thanks, Katie

Avaliado com 1 de um total de 5 estrelas

I ordered a Tom Ford fragrance do not buy from this companyand it…

I ordered a Tom Ford fragrance and it smelt like a Christmas cinnamon candle customers sevice is not good they are not interested once you have bought it stay clear from this company you are wasting your money 😡I have just read your reply to my comment you make it seem as though you are paying for the return but beware people they do issue a return label but the deduct it from the refund 😡

18 de setembro de 2026
Avaliação não solicitada
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Resposta da The Fragrance World

Hi Diane,
We’re sorry to see this review, particularly as our team has been in contact with you several times and has offered multiple options to resolve this.
When you contacted us to say you were unhappy with the fragrance, your return was approved and you were provided with a prepaid Royal Mail return label. You were also offered an exchange for another fragrance.
When you subsequently told us that you believed there may be something wrong with the fragrance itself, we offered to have the bottle inspected by our production team. We explained that if any issue was found, you would receive a full refund with no return fee deducted.
You have since chosen not to return the fragrance, so unfortunately we have not been given the opportunity to inspect the product or process the refund offered.
Regarding the cinnamon note, TV is inspired by Tobacco Vanille, in which cinnamon is a prominent part of the fragrance profile. Fragrance is also very subjective, which is why we offer customers the option to return fragrances they do not enjoy.
We’re therefore disappointed to read that our customer service team was “not interested”, as we have responded throughout, approved your return, provided prepaid return postage and offered both a refund and an exchange.
The option to return the bottle remains available to you within our returns period.
The Fragrance World

Avaliado com 5 de um total de 5 estrelas

Now received my Vinilla and Tobacco

Now received my Vinilla and Tobacco, its very nice with decent longevity. Recommended.

18 de setembro de 2026
Avaliação não solicitada
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Resposta da The Fragrance World

Thank you James, we are thrilled to hear you are enjoying your T.V Fragrance!

Avaliado com 5 de um total de 5 estrelas

The Fragrance World

I cannot fault this company. Quick delivery & the perfume smells exactly like my Chanel perfume. I will definitely order again.

13 de setembro de 2026
Avaliação não solicitada
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Resposta da The Fragrance World

Hi Karen, Thank you so much! We will look forward to your return🩵

Avaliado com 5 de um total de 5 estrelas

Great perfumes x

Beautiful scents, my faves so far are imagination, five forty and gentle very subtle but almost spot on to the originals and I love the fact I’m supporting a local business ❤️

20 de agosto de 2026
Avaliação não solicitada
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Resposta da The Fragrance World

This is such lovely feedback. It means even more to us to know that you enjoy supporting a local small business — we genuinely appreciate it. Thank you for your continued support, and we hope you discover plenty more favourites with us! 😊

Avaliado com 5 de um total de 5 estrelas

​I love exploring new perfumes

​I love exploring new perfumes, particularly designer inspirations that don't cost a fortune. After hearing great things about The Fragrance World, I decided to try Boss and Mr Millionaire. Both smell fantastic, last really well throughout the day, and save you a massive amount compared to high-street retail prices. Highly recommended if you want luxury scents on a sensible budget.

30 de agosto de 2026
Avaliação não solicitada
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Resposta da The Fragrance World

Thank you so much for taking the time to leave such a fantastic review! We’re delighted to hear that you’re enjoying Boss and Mr Millionaire, and it’s great to know you’ve been impressed with both the scent and longevity. We love helping our customers discover great fragrances without having to spend a fortune, so your kind words really mean a lot to us :)

Avaliado com 5 de um total de 5 estrelas

I have bought from The Fragrance World…

I have bought from The Fragrance World before,all of the perfumes i bought,were great quality and lasted for hours,when you wore them.So i would reccomend them.

8 de setembro de 2026
Avaliação não solicitada
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Resposta da The Fragrance World

Thank you so much for your lovely review and for choosing The Fragrance World again! We’re delighted to hear that you’ve been happy with the quality and longevity of the fragrances you’ve purchased. Your recommendation means a lot to us as a small business, and we really appreciate your continued support. We hope to see you again soon! 😊

Avaliado com 5 de um total de 5 estrelas

I recently placed an order with TExcellent Quality, Performance & Valuehe…

I recently placed an order with The Fragrance World and I'm genuinely impressed. I ordered their interpretations of LV Imagination, Ombré Nomade, and Hibiscus Mahajád, and all three have exceeded my expectations.

The fragrances smell fantastic, are well blended, and most importantly, they have excellent longevity. I've tried several inspired-by fragrance companies in the past, but The Fragrance World has been the most impressive so far in terms of both quality and performance.

The Imagination-inspired fragrance is fresh, clean, and uplifting, while Ombré Nomade and Hibiscus Mahajád are rich, luxurious, and long-lasting. I've received compliments on all of them, and they easily compete with fragrances costing significantly more.

Having previously purchased from another fragrance company, I can confidently say I've now switched to The Fragrance World. The quality, value for money, and overall experience have made me a loyal customer.

Highly recommended for anyone looking for high-quality inspired fragrances without paying designer prices.

2 de setembro de 2026
Avaliação não solicitada
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Resposta da The Fragrance World

We really appreciate you choosing The Fragrance World and making us your new go-to fragrance company. Your support means a lot to the whole team.

Thank you again for the recommendation!

Avaliado com 1 de um total de 5 estrelas

I ordered 3 perfumes but one was…

I ordered 3 perfumes but one was horrible and unwearable, strong and chemically.It was called Five Forty, I sent it back by royal mail 48hr tracked as recommended. The company still haven't received it so I now have to make a claim with Royal mail. I had to pay postage of £4.45 when the fragrance was clearly bad. The company said they had checked the same fragrance in their stock and nothing wrong with it. I wouldn't recommend buying from them as they were not helpful at all.

27 de agosto de 2026
Avaliação não solicitada
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Resposta da The Fragrance World

We’re sorry to hear that Five Forty wasn’t for you. It’s definitely one of our more divisive fragrances, some customers absolutely love its strong, distinctive scent, while others find it isn’t to their personal taste.
When you contacted us, our team checked bottles from the same batch and couldn’t identify any fault with the fragrance. As the item wasn’t found to be faulty, the return postage would therefore be the customer’s responsibility in line with our returns policy.
Regarding your return, the Royal Mail tracking currently hasn’t confirmed delivery back to us. This doesn’t necessarily mean the parcel is lost – it may still arrive, or Royal Mail may return it to you. We simply need to continue monitoring the tracking and can only process the return once the parcel has been received back.
We’re sorry you feel we’ve been unhelpful, as our team has responded and explained the situation throughout. Unfortunately, we’re unable to confirm receipt or process a return for a parcel that Royal Mail has not yet delivered to us.

Avaliado com 5 de um total de 5 estrelas

Had the testers so I could sample a few…

Had the testers so I could sample a few different smells..all smell lovely ...can't complain at all...highly recommend to anyone..

24 de agosto de 2026
Avaliação não solicitada
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Resposta da The Fragrance World

Thank you for the kind words Ian, we are please you got to try out a few of our scents :)

Avaliado com 5 de um total de 5 estrelas

Ordered the 3 50ml bundle

Ordered the 3 50ml bundle, Imagine, Mr Scandal @ Stronger Together and all three are great. The ordering process was simple and my order arrived quickly. Great service.

13 de agosto de 2026
Avaliação não solicitada
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Resposta da The Fragrance World

We are glad you was able to take advantage of our bundle offer. Thank you for sharing this with us 💫

Avaliado com 5 de um total de 5 estrelas

Amazing

Amazing! Just what I wanted
Thank you

20 de agosto de 2026
Avaliação não solicitada
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Resposta da The Fragrance World

We are so happy to hear this!!

Avaliado com 5 de um total de 5 estrelas

Excellent quality and very fast…

Excellent quality and very fast delivery just ordered the bundle of 3x50ml fantastic price

18 de agosto de 2026
Avaliação não solicitada
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Resposta da The Fragrance World

Thank you for your feedback, Our 50ml bundle offer is so popular. We are so pleased you think this is a fantastic offer.

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