The Garden Shop Avaliações 484

I had a issue with a product that I bought online which can happen, nobody is perfect.
The customer service response was excellent and I got a full refund.

The plants were not packaged to be protected in anyway, no balloon packaging as before. Plus there was slug and frost damage on tomato plants. Broken smashed we plants .l will not purchase from this seller again . Burnt once twice shy.

I ordered 10 solar lights. They arrrived without instructions. 1 of the 10 worked. There was such a farce in getting the broken ones replaced that after nearly 2 weeks I gave up and told them I would not be pursuing replacements anymore and that I would take the financial hit. I cannot recommend.

Excellent Customer Service. Despite it being one of the busiest times of the year, plants and items were delivered in good condition promptly. Katie went the extra mile when I had a query and promptly quelled my concern.

Boughr a rainwater tank, which was all wrapped on arrival. After unwrapping, it had visible marks of previous use and layers of accumulated dirt in various parts . Will never give my custom back to this shop and certainly wont recommend them for online purchases

I have bought many plants from this company. They have all been delivered quickly in excellent condition. I am happy to recommend them.

I ordered a tree from this shop as a Christmas gift for my granny, and unfortunately it wasn’t delivered on time. But this is not a bad review. The shop handed the plant over to the courier on time, and the delay was 100% An Post’s fault. Katie from the customer support team apologised for the delay even though it wasn’t their fault at all, and she issued a full refund to make sure I wasn’t disappointed by the situation. Thankfully, I had a backup gift for my granny, but I will definitely be ordering that tree again from GardenShop because they are an honest and trustworthy business. Thanks again for your support, Katie.

I was given a gift voucher for my birthday. I'm a keen gardener and I grow fruit and vegetables as well as herbs and flowers. It's an expensive hobby so I was thrilled with this gift. I was able to buy all my weedkiller, pesticides, plant food, grow bags, slug pellets and a gorgeous new birdhouse for the smaller birds as the seagulls keep attacking them! I found all the products very reasonable, the staff willing to help with any query, and everything was delivered properly packed and on time. I can't recommend them enough and it feels good to support smaller Irish business' like this. I'll definitely be back to buy more.

Purchased the 4 tier wooden greenhouse. Was missing a couple of pieces but they were extremely efficient at getting them out to me. The house arrived within 24 hours and the missing pieces also arrived 24 hours later. Couldn’t fault their customer service and Katie kept me informed at all times. Will definitely make further purchases in the future.

Excellent customer service from Katie and very happy with the products I ordered online.

Ordered online for the first time.. and two days later had the product shipped to wexford.. highly recommend and will be using again.

Great online shop to buy from, i'm on my 4th order and couldn't be happier with the service, the plants i bought were prompt delivery and handled with care from start to finish, compost is reasonably priced, plus i got free delivery. Really i am happy, specially after my bad dealings with another well known brand of gardening stuff. Hope they keep up the good work.

Two orders.

1. For 120 bareroot hedges, they arrived promptly and every single one sprouted

2. Three bareroot apple trees and again great condition growing away!

Perfect

Excellent service

I ordered a cherry tree 2 days ago and it arrived already! The tree looks very healthy and exactly as described on the website. I’m very happy and will order again.

I ordered a potting bench and small fibre plant pots. Ordering and paying is easy. Communication by email was excellent and delivery only took a few days. I bought from The Garden Shop before, and I won't hesitate to buy from them again. Highly recommended.

First time ordering with the Garden shop happy with purchase fast delivery everything wrapped well for protection. Will order again in the future thank you 😊

My items from the Garden shop arrived today. I was surprised at the speed of delivery. The items were so well packaged and my delicate purchases remained intact. The quality and price are so good and they communicated well in every step of the process. I have spread the word to friends. This is how to run a business. Well done all. This is now nt go to Garden Shop

I bought a garden apron which unfortunately was delivered but not received by me.
Having contacted Craig in the office I’m pleased to say that they dealt with this very speedily and I had a replacement delivered.
The apron is very good quality and a useful for carrying lots of garden utensils as I move around the garden.

Bought Christmas tree, decorations and lights. All perfect. Arrived promptly. Would recommend.