The Giving Movement Avaliações 

43
•
O TrustScore é 3.5 de um total de 5

3,3

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Fantastic service I’ve ordered 3 times now has to return one of the orders and the process was extremely fast - collection next day and refund was instant. Customer service response was super... Ver mais

Avaliado com 3 de um total de 5 estrelas

the worst website ever created !!!!!!!!!!!!! who ever designed the website needs to see a doctor we love the clothes great quality wash really well but its impossible to get anything online it del... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

اول تجربة كانت فيها ارجاع قطعه طبعا في حال ارجاع القطعه مافي ارجاع المبلغ في رصيدكم يتم تزويدكم ب كود تفعيل /و عند الطلب في شهر ابريل تاخر طلبي و طبعا وعودهم بالايميل كلها كذب كل اسبوع يقولون لي نبعث... Ver mais

Avaliado com 5 de um total de 5 estrelas

Really happy with my orders 🤩🥰 FANTASTIC value for money and some brilliant clothes. SUPER comfort clothes , very fast delivering ,if anything sooner than. The Customer service team are extremely he... Ver mais


Informações de contato

3,3

Bom

O TrustScore é 3.5 de um total de 5

43 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 2 semanas

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3,3

Todas as avaliações

(43)

5 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Really happy with my orders 🤩🥰…

Really happy with my orders 🤩🥰 FANTASTIC value for money and some brilliant clothes. SUPER comfort clothes , very fast delivering ,if anything sooner than. The Customer service team are extremely helpful and fast in response.. 🫶

1 de outubro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Placed an order to get it on same day…

Placed an order to get it on same day coz i had a flight to catch. Then found that mistakenly I chose the 1-2 days delivery option. I called the guys in TGM they were so cooperative and helpful. They pushed my order through the same day delivery and got it before I fly. Thanks a million you amazing team ♥️🙌🙌

2 de setembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Charity and Great quality

Items quality are really good.
Honest, sustainable, recyclable& biodegradable materials used in every garment.
Fabrics are really amazing. Long lasting color.
Fast shipping too.

6 de outubro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Product Quality

The quality and sustainability of the products. Also on every single units bought 5% of he entire cost is being shared for charity purposes.

20 de agosto de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

In the beginning I really like how they…

In the beginning I really like how they advertise their "sustainable and charity" theme. And I ordered 2 times from their website before, got the item fast and it's an OK product but OVER PRICED !!!

And a month ago I ordered again and till now I haven't received my order. I've contacted their customer service via email. But it was just an automatic reply saying they'll resovle my issue.
2 weeks later I sent them another email, whatsapp, and instagram DM. But NO REAL PERSON ANSWER my question regarding to where is my order ???

It's all robot / answering machine who will never resolve your issue.

SUCH A SCAM !!!
DON'T EVER BUY FROM THIS COMPANY.
They just stealing your money !!!

23 de agosto de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I don't recommend.

I saw this on Instagram and thought the clothes looked cool and some of the pieces are unique and I wanted them for my wardrobe. However, their return policy and customer service sucks overall especially if you're in USA. Maybe I'm having a really bad impression on international companies these days but if they're doing business in UAE and blatantly advertise to customers in USA, please be friendlier with your policies.

The irritating thing is, on their returns policy page, they just repeat their answers in the questions THEY listed. For example, one question they put asked "do returns cost anything?" and the answer they provided doesn't even say whether returns cost anything and it has typos. The real answer is: YES, returns will cost you a crap load of money especially if you're in USA. AND it's only 14 days AND you get store credit only if you're outside of UAE. You're basically losing back to back by shopping with them. Literally a "giving movement".

And all honesty, I don't think this website really is what they say they are. Are they really in UAE? Are they even a real brand? Are they really as sustainable as they say? Becasue no real company would have such bad customer service like this. Their "our story" page really paints a nice picture but I'm sorry. I can't trust this brand and any USA customer should stay away too. Also, the pieces are VERY expensive for no obvious reason. While I understand they donate a portion to charity, it's obviously coming out of their profits from their grossly overpriced pieces that customers pay for.

Great clothing but sketchy sizing, bad return policies, bad customer service and not good for international customers.

26 de julho de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Think twice before you get yoyrself in trouble

لكل اللي يفكرون يشترون منهم، فكروا مرة ثانية

طلبت منهم واستغرق الطلب اكثر من اسبوعين عشان يوصلني من الامارات الى الرياض مع انهم كاتبين توصيل سريع عن طريق دي اتش ال لكن كذب

النقطة الثانية، طلبت هودي وبنطلون اثنينهم مكتوب في الوصف ١٠٠% قطن لكن وصلتني مبطنة بfleece كيف ألبسها بالصيف؟

طبعا لأن التوصيل تأخر كثير صار موعد السفر قريب فقررت ارجعهم واشتري غيرهم من اي محل في الرياض لأن ما يمدي يوصل طلبي قبل السفر، طبعا الاسترجاع عن طريق ارامكس جلست الاغراض عندي اكثر من ١٠ ايام ويالله استلموها

طيب،
ثالثا، اثناء طلب الاسترجاع طلبت استرجاع المبلغ والخيار كان متاح، وصلت الاغراض للموقع وجلست عندهم خاست ولا سووا لي تأكيد استلام ولا شي!! طبعا اضطريت اتواصل معهم للمرة المليون والرد ما يجي الا بعد كم يوم وقال ايش قال ما نرجع الفلوس لأنك مو في الامارات الطلبات اللي خارج الامارات الاسترجاع قسيمة شرائية
طبعا اكيد اعترضت خلال المحادثة مع خدمة العملاء واشتكيت عليهم بحماية المستهلك في دبي (عن طريق التطبيق) ومن بكره تواصلوا معي قالوا ألغينا القسيمة وخليناها استرجاع على نفس وسيلة الدفع

الزبدة
كتبت الريفيو بالعربي عشان اي احد انخدع مثلي بالدعايات الكثير يستفيد من تجربتي الخايسة اللي امتدت اكثر من شهر
رجاء لا تشترون من موقع يروجون له مشاهير السوشال ميديا بشكل مكثف لأنه غالبا ما عنده قدرة على ادارة الضغط الهائل وخدمة العملاء زي الزفت

21 de julho de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Terrible returns system

I ordered several pieces, the sizing is all over the place. One pair leggings was borderline see through. I wanted to return 3 pieces, around $200 worth of items. They told me I need to cover costs to ship it back to UAE from USA, so I did.

The tracking said failed delivery attempt on July 6th, so I message them to see what is going on. They tell me they moved their address? And that I need to change the address on the package.
Nobody reached out to me to even make sure I knew that the address originally given to me was no longer correct. I had reach out to them over a week later.
Now I don't even know if it's too late to fix this, so I may just be out of some money.

Customer service is lacking, they seem to not be on top of the messages and repeat the same responses.

17 de julho de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Customer service is not good

Customer service is not good

Delivery said to be done locally in the UAE in 2-3 days but done in 18 days after several messages and emails to their customer service which is never answering on time.

The best part was that after finally delivering in 18 days one of the item was damaged and I had to return it.

Products quality tends to deteriorate quite quickly as well - be careful.

Products look cool but customer service and product quality has to improve a lot.

7 de julho de 2022
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

U.K. buyers beware

If you are a U.K. shopper I would think twice before ordering from this company. My delivery was delayed by three weeks. I was charged duty tax and had to pay this to release my order even though it clearly states on their website U.K. orders should not be charged duty tax. Then when my order came I had an item missing!! At every step of the way the customer service has not been great and very slow. I still await a response to my email regarding a refund of the item missing and duty tax and not a voucher for just the duty because I will never order from them again! They also do not allow comments on social media - I wonder why!

24 de junho de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Worst website I’ve ever ordered from

I made 2 orders on the 16th & 26th of April, it’s been more than 40 days and I didn’t receive any of my items. When I contacted customer service through all account they keep repeating the same sentence (we will ship your order in 2-3 working days) and when I requested a refund they said we will get back to you and they never did. Big scam !!!

25 de maio de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

اول تجربة كانت فيها ارجاع قطعه طبعا في…

اول تجربة كانت فيها ارجاع قطعه طبعا في حال ارجاع القطعه مافي ارجاع المبلغ في رصيدكم يتم تزويدكم ب كود تفعيل /و عند الطلب في شهر ابريل تاخر طلبي و طبعا وعودهم بالايميل كلها كذب كل اسبوع يقولون لي نبعث الطلب اخر الاسبوع اسبوعيا
و بعدها وعدوني قبل العيد و لمن وصل العيد قالوا نطري الاجازة عندهم عطله خلصنا العيد ردوا يقولون انتظري اخر الاسبوع شنو هذا ؟

10 de maio de 2022
Avaliação não solicitada

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