Got a call 30 minutes before appointment. Our engineer was bang on time and did an absolutely thorough service. Back office staff were great to deal with at setting up the heating plan.
A empresa respondeu
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Veja o que dizem as avaliações
Frank helpfully phones up about 30 mins before the appointment time to confirm we are in and his arrival time. Very friendly and efficient.
This was our 5th service visit from this company and their engineer Frank does a great job. He is knowledgeable, efficient and friendly, keeping us fully informed during the service. We shall certainl... Ver mais
A empresa respondeu
Just had an excellent experience having our boiler serviced for the first time. Frank was friendly, professional and was very respectful of our property. He gave excellent advice and would highly reco... Ver mais
A empresa respondeu
Detalhes da empresa
- Fornecedor de Caldeiras
- Serviço de Instalação de Gás
- Gasificador
- Encanador
- Reparo de radiadores
- Loja de radiadores
Escrito pela empresa
Based in Yorkshire and with over 40 years heritage - The GOOD Heating Co offer a friendly, reliable service for all your heating installations and service.
Informações de contato
Woodlands House, Station Road, LS18 5NL, Leeds, Reino Unido
- 0800 4647966
- sales@thegoodheatingco.com
- thegoodheatingco.com
5,0
Excelente
564 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Boiler Pressure
Service well done. The scope to alter water pressure was found to be slightly different to my confusion but on exploring further all was accessible as before. I should have asked for a demo in the course of signing it off. One should not be hesitant to ask.
6 de abril de 2023
Resposta da The GOOD Heating Co.
Thank you for the feedback John. Hopefully we can do a bit better for you next time and try and get a 4 or 5 star review then. Appreciate the feedback, it helps us improve.
Job well done!
2 de abril de 2023
Resposta da The GOOD Heating Co.
Thank you Mrs Barker! Appreciate the great review :)
Prompt reliable service
Prompt reliable service! Confirmation with a text! Pleasant telephone demeanour! Clear information! Detailed invoice!
27 de março de 2023
Resposta da The GOOD Heating Co.
Thanks Sharon! Appreciate you taking the time to leave this feedback. It looks like we did a great all round. I will definitely be passing this onto the team. Thank you very much and we hope to see you again in the future :)
Quick easy no fuss
23 de fevereiro de 2023
Resposta da The GOOD Heating Co.
Hi there, thank you for your review!
Resposta da The GOOD Heating Co.
Thank you so much for your review! And thank you for using The Good Heating Co.
On time,no mess very professional
24 de fevereiro de 2023
Resposta da The GOOD Heating Co.
Thank you for your review. I am happy to hear that our engineer was punctual and provided a great service.
The engineer turned up on time was…
The engineer turned up on time was effective and resolved a problem quickly. We’ve always had good service from The Good Heating Company
10 de fevereiro de 2023
Resposta da The GOOD Heating Co.
Thank you so much for your great review. Thank you for continuing to use The Good Heating Co. we always try our upmost to give the best customer service and customer experience possible so that you will return to us year on year or when you need us in the interim. Thank you again
Rang on way
Rang on way. Arrived on time.
Necessary worked carried out very efficiently.
Very polite and friendly and tidy workman.
1 de fevereiro de 2023
Resposta da The GOOD Heating Co.
Thank you for your review. I will be sure to pass this on to the engineer that attended. Thank you again
Resposta da The GOOD Heating Co.
Thank you for your review. I am glad to hear that our engineer was all of the above and I will be sure to pass your feedback on to him. Thank you again
Really conscientious and logical and helpful
Really conscientious and logical. Remembered me from last year
24 de janeiro de 2023
Resposta da The GOOD Heating Co.
Thank you for your review. I will pass on your review to the engineer who attended. thanks again
The Engineer was respectful covering…
The Engineer was respectful covering his shoes when he came in he was also very polite and informative
2 de fevereiro de 2023
Resposta da The GOOD Heating Co.
Thank you for your lovely review. I shall pass this on to the engineer that attended.
Great service
Looking after my plumbing and heating during a large redevelopment.
Highly recommended
26 de janeiro de 2023
Resposta da The GOOD Heating Co.
Thank you so much for your review! And thank you for choosing The Good Heating Co. to carry out the plumbing and heating works for you on the redevelopment. Thanks again!
Brilliant customer service.
Brilliant customer service.
Super engineers who did a brilliant job.
17 de janeiro de 2023
Resposta da The GOOD Heating Co.
Thank you so much for your review. I will pass on your feedback to the engineer. Thanks again!
Very Thorough Job
The engineer was very thorough and polite , he put protective covers over his boots before he come in the house . He checked outside gas meter, Carbon Monoxide, all radiators and serviced the boiler . Really good his name was Frank a real professional freindly man who delivered a value for money service .
20 de janeiro de 2023
Avaliação não solicitada
Resposta da The GOOD Heating Co.
WOW! Thank you so much for your 5 star review, which I have passed on to Frank. He's a great asset to our team ! Thank you for taking the time to review The Good Heating Co.
Boiler serice
Initially I received an email telling me the service was due. Booking the service was efficient and the company was very accommodating when I had to change it at fairly short notice. The engineer was on time and completed the service in a timely manner. He had a pleasant manner and was a pleasure to deal with. I have used this company for a number of years and would happily recommend The Good Heating Company
18 de janeiro de 2023
Resposta da The GOOD Heating Co.
Thank you so much for your great review and thank you for recommending us! I can see which engineer attended nd I will pass on your feedback. Thank you again and you know where we are if you need us before your next service. If not, then we will see you next year!
Helpful and efficient
They contacted me for the annual service which was a good prompt.
Good communication about the appointment time, friendly and helpful.
9 de janeiro de 2023
Resposta da The GOOD Heating Co.
Thank you so much for taking the time to review your experience with us. I shall pass on your feedback to the team. Thank you again!
Was kept updated on arrival time
Was kept updated on arrival time. Heating engineer was friendly and efficient and offered additional advice/help regarding another potential issue.
12 de janeiro de 2023
Resposta da The GOOD Heating Co.
Wow! Thank you for your review! I will let the engineer who attended know about your fantastic feedback!
Boiler broke down on Christmas Day and…
Boiler broke down on Christmas Day and after exhausting all avenues to fix it, a new one was installed within 5 days.
Really quick turnaround and great customer service.
30 de dezembro de 2022
Resposta da The GOOD Heating Co.
Thank you for your review. When the unexpected happens we are always on hand to help. Despite your boiler breakdown, we hope you had a lovely Christmas and Happy New Year to you! Thank you once gain for your feedback.
Great service from Paul
Great service from Paul. Got a couple of radiators working after 2 years on the blink. Everything was spot on!
21 de dezembro de 2022
Resposta da The GOOD Heating Co.
Thank you so much for your review. I will pass your feedback on to Pal. A great start to the New Year! Happy New Year to you!
Telephoned before arrival
Telephoned before arrival. My boiler is very old but the engineer was reassuring. A very positive experience.
16 de dezembro de 2022
Resposta da The GOOD Heating Co.
Thank you so much for your review and I am pleased to hear that this was a positive experience for you. I will pass your feedback on to the engineer that attended. Thank you again
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