I've been dealing with The Green Tanners for over 6 months now regarding a commission that is owed to me. Their attitude seems to be entirely focused on driving sales, but once it's time to honor... Ver mais
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Veja o que dizem as avaliações
Item arrived and leather passes the burn test - however it was clearly stored extremely poorly. The leather is cracking, and the outside it beyond repair. Even with conditioning, this item will n... Ver mais
I recently purchased the Butcher Leather Apron from The Green Tanners, and I’m genuinely impressed with the quality. They use cowhide leather which is thick for full protection. I can really feel... Ver mais
A empresa respondeu
The product is great and I was actually pretty surprised by how quickly it shipped! My only complaint is with the tracking via Shop as that app creates falsified notifications and said my package woul... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de artigos de couro
- também em
- Atacadista de produtos de couro
- Fabricante de artigos de couro
- Fornecedor de artigos de couro
- Loja de Bolsas
- Loja de Malas e Bolsas
Escrito pela empresa
Our company has been selling a variety of high-quality leather products since 2014. We offer a wide range of leather bags, including leather aprons, dice cups, florist belts, golf bags, and hunting accessories. Our tool bags and knife rolls are perfect for tradespeople and home DIY enthusiasts, while our leather accessories add a touch of sophistication to any outfit. All of our products are made from the finest materials, ensuring that they are durable, stylish, and long-lasting. We are dedicated to providing our customers with the best possible shopping experience, which is why we offer a 100% satisfaction guarantee on all of our products. Our team of skilled craftsmen take great pride in their work, ensuring that every product is made with attention to detail and the utmost care. We are constantly updating our product range with new and exciting items, so be sure to check back often to see what's new. Thank you for considering our company for all of your leather product needs. We look forward to serving you and helping you find the perfect product for your needs.
Informações de contato
79 Cairnfield Avenue, NW2 7PH, London, Reino Unido
- +447743783734
- Contact@thegreentanners.com
- thegreentanners.com
3,5
Bom
71 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 11% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Wow! What a surprise!
Wow!! What a surprise and what a service! Never encounter this type of customer service in my life, and believe me I am not a spring chicken.
First, after they finished the item ordered, they sent me pictures of it to see if everything was to my satisfaction. Everything looked perfect so I agreed and the item was shipped. After few days, it finally arrived. Wow, the second surprise, the leather case looked amazing, quality superb and I am very, very satisfied.
I definitely recomend this family business, excellent quality and good price, you won't be disappointed.
13 de setembro de 2024
Avaliação não solicitada
Very Satisfied with this Company
Green Tanners does great work and their shipping is timely. Also, the support staff is highly communicative and they can do custom work as well.
10 de agosto de 2024
Should be 0 stars
Should be 0 stars, absolutely terrible company. Placed an order almost 30days and still not received the item. Contacted the company multiple time and got fobbed off with its with its been sent out, it’s with the warehouse, the shipping company has lost it, we will in investigate. However when I messaged for a refund I have now been ignored. Don’t not use this company
3 de março de 2024
Avaliação não solicitada
Everything went smoothly
Everything went smoothly. The leather golf bag looks great. I am sure the gift receiver will love it 😍.
14 de novembro de 2023
Avaliação não solicitada
Resposta da The Green Tanners
Thank you so much for your review!
Really easy to work with
They were really great with answering my questions. I worked with them on getting my measurements done. They were very knowledgeable. After placing the order, they even gave me pictures step by step verifying each measurement. Every communication I made with them, they responded promptly. I will definitely order from them again!
11 de agosto de 2023
Avaliação não solicitada
Resposta da The Green Tanners
Thank you so much for sharing your positive experience! We're delighted to hear that you had a great interaction with our team. Providing excellent customer service and ensuring accuracy in measurements is a top priority for us, and it's fantastic to know that our team was able to assist you effectively.
We greatly appreciate your feedback and look forward to serving you again in the future. If you have any more questions or need assistance with anything else, please don't hesitate to reach out. Your satisfaction is our ultimate goal!
Love the size and feel of this harness
Love the size and feel of this harness. Perfect fit. Thank you so much
10 de março de 2023
Resposta da The Green Tanners
Thank you for taking the time to share your positive experience with our harness! We are thrilled to hear that it fits perfectly and that you love the size and feel of it. Your feedback means a lot to us and we hope to continue providing you with high-quality products and excellent service in the future.
The harness is OK
The leather is thick and nice, but the buckles seem fragile and cheap. One of them is even crooked. I will wear the harness as much as I can so I get my money worth out of it.
18 de março de 2023
Resposta da The Green Tanners
Thank you for taking the time to share your experience with our harness. We are glad to hear that you appreciate the quality of the leather. We are sorry to hear that you are not satisfied with the buckles. We take all feedback seriously, and we will use your comments to improve our products.
We use high-quality materials for our buckles, but we understand that they may not meet everyone's expectations. We would like to offer you a replacement harness with improved buckles. Please let us know if you would like to take us up on this offer.
Thank you again for your feedback. We hope that you will continue to enjoy your harness.
Late and poor quality
I ordered the floristry belt, it took over 2 weeks to arrive, there was a tracking number but it never had any information. I asked and kept getting told it was 3rd party fulfillment. When it arrived the leather was thin and seemed poor quality, was wrinkled in places and the stitching wasn't great, thin cotton thread. Poor compared to other leather otems I own. There were no returns details in the parcel either. I was under the impression from the website that it was a good quality item made by the place I ordered from but what turned up seems like a really cheap imported item. I'm really disappointed.
28 de fevereiro de 2023
Resposta da The Green Tanners
Thank you for taking the time to leave your feedback. We're sorry to hear that your experience with our floristry belt fell short of your expectations. We would like to apologize for any inconvenience caused due to the delay in delivery.
We take the quality of our products very seriously, and we're disappointed to hear that you were not satisfied with the leather quality and stitching of the belt. We will look into this matter and take the necessary steps to ensure that our products meet our customers' expectations.
Please share the pictures of the product you received at contact@thegreentanners.com
Great quality product
16 de março de 2023
Resposta da The Green Tanners
Thank you for taking the time to leave a review for our product. We are delighted to hear that you found the product to be of great quality.
If you have any further feedback or suggestions, please don't hesitate to reach out to us. We value your input and are always looking for ways to improve our products and services.
Thank you again for your positive review, and we look forward to serving you again soon.
Resposta da The Green Tanners
Thank you for taking the time to leave a review of our cartridge pouch. We're thrilled to hear that you love the product and appreciate the workmanship that went into creating it.
We take pride in delivering high-quality products to our customers, and we're glad to hear that you're satisfied with your purchase.
We hope that the cartridge pouch serves you well, and please don't hesitate to reach out to us if you have any further comments or concerns. We would be happy to assist you in any way we can.
Thank you again for your kind words, and we look forward to serving you again in the future
Plastic inside when advertised as all…
Plastic inside when advertised as all leather. Way too much glue so no flex. Not deep enough
23 de fevereiro de 2023
Resposta da The Green Tanners
Dear valued customer,
Thank you for taking the time to provide us with your feedback regarding the leather dice cup you purchased from us. We're sorry to hear that you encountered issues with the product.
We would appreciate it if you could kindly provide us with more details regarding the problems you faced with the product, specifically the plastic inside the cup and the excessive use of glue that led to a lack of flexibility. Additionally, we would like to know more about the product not being deep enough to meet your expectations.
We strive to deliver high-quality products to our customers, and we take all feedback seriously to ensure we improve the overall customer experience. Your input will be invaluable in helping us to identify areas where we can make improvements.
Once again, thank you for your feedback, and we hope to hear from you soon.
Best regards,
The Green Tanners
Excellent customer service
I purchased a leather apron which unfortunately was very thin. I emailed my concerns and was responded to very quickly. My problem was dealt with immediately and a plan was put into action to change the apron for a higher quality leather. I found the company helpful, understanding and very efficient. I would order from here again.
3 de fevereiro de 2023
Resposta da The Green Tanners
Thank you for taking the time to leave us a review. We're sorry to hear that the leather apron you received wasn't up to your expectations, but we're glad that we were able to resolve the issue to your satisfaction.
At The Green Tanners, we take pride in the quality of our products and our commitment to customer satisfaction. We're happy to hear that our team was able to assist you quickly and efficiently to resolve the issue.
We appreciate your support and hope to have the opportunity to serve you again in the future.
Excellent product
Excellent product. Well constructed. Good price. Timely delivery. A perfect size Sunday bag. Already using it.
2 de março de 2023
Resposta da The Green Tanners
Thank you for your positive review! We're thrilled to hear that you're enjoying our product and that it met your expectations in terms of construction, price, and size. We strive to provide timely delivery to all of our customers, and we're glad to hear that you received your order in a timely manner. Thank you for choosing our product and we hope it serves you well for many Sundays to come!
Sling bag for Europe
I purchased the sling bag specifically for future travel in Europe. It’s the perfect size for carrying necessities while out sightseeing and robustly constructed. I recommend it.
24 de fevereiro de 2023
Resposta da The Green Tanners
Dear Terry,
Thank you for leaving a review of our sling bag. We're thrilled to hear that the bag met your expectations and will be useful for your upcoming travel to Europe. We designed the bag to be the perfect size for carrying necessities while sightseeing, and we're glad to hear that it meets that need.
We take pride in our products' construction, and we're happy to hear that you found the sling bag robustly constructed. Your recommendation means a lot to us, and we appreciate your support.
Thank you again for your purchase and for taking the time to share your positive experience with our sling bag. If you need anything else or have any questions, please don't hesitate to reach out.
Best regards,
The Green Tanners
Good product and delivered in good…
Good product and delivered in good time. Husband is very happy
30 de janeiro de 2023
Resposta da The Green Tanners
Thank you for your positive feedback! We're delighted to hear that you were satisfied with leather apron and that your husband is happy with it. We strive to provide excellent service and timely delivery to all of our customers.
Nice Quality Apron
This apron was purchased as a gift for my son. He really likes it - the leather protection, all the pockets. Fits well.
13 de janeiro de 2023
Resposta da The Green Tanners
Thank you for the positive review for our leather apron! We're glad to hear that your son likes it and that the leather protection and pockets are useful. We hope he continues to enjoy using it.
Great product shoulder holster
18 de janeiro de 2023
Resposta da The Green Tanners
Thank you for your positive review of our shoulder holster! We're glad to hear that you're satisfied with your purchase. Let us know if you have any further feedback or questions.
Resposta da The Green Tanners
We're glad to hear that you're enjoying your apron! We're thrilled to hear that it's coming in handy for butchering meat. We take pride in crafting quality products that are both functional and stylish. Thank you for taking the time to leave a review and we hope you continue to use and enjoy your apron for many more butchering sessions to come!
I liked the variation of color in the…
I liked the variation of color in the leather, the pockets are nice sized. I bought a small by accident but the size was generous enough that my son felt it was fine.
17 de dezembro de 2022
Resposta da The Green Tanners
Thank for the kind review.
The product is great and I was actually…
The product is great and I was actually pretty surprised by how quickly it shipped! My only complaint is with the tracking via Shop as that app creates falsified notifications and said my package would arrive from Dubai overnight LMAO luckily I'm smarter than the app, but I would recommend just using UPS tracker. Thank you for your time
6 de dezembro de 2022
Resposta da The Green Tanners
Thank for the kind review.
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