Locating Haven Medical for the first time was a bit of a challenge! However once inside I became more relaxed. Waiting area very pleasant, and gentle low stairs up to the consultant's room. My probl... Ver mais
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The service was first class and all staff attentive to my medical needs from start to finish. The booking process was super straight forward within a short period of time. It made what was a challengi... Ver mais
A empresa respondeu
I was able to book an appointment within two hours of my phonecall whereas I would have had to wait five days to see my NHS GP.
A empresa respondeu
Moved to area last year and in my experience far far better than my previous surgery staff are so kind and friendly and the few doctors ive seen have been wonderful ..
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
At our state-of-the-art clinic in Canford Cliffs, we provide exceptional personalised healthcare when you need it. Whether you're seeking a GP appointment for yourself or your family, we offer same or next-day appointments, available both face-to-face or remotely, to suit your needs. We also offer a wide range of diagnostic tests, including endoscopies, blood tests, ECGs and ultrasounds with results and recommendations provided within days. Our in-house team consists of highly skilled consultants and clinicians, each a specialist in their field. We cover a broad spectrum of healthcare needs, including mental health, cardiology, paediatrics, gynaecology, ENT, dermatology, gastroenterology, neurophysiology, carpel tunnel, orthopaedics, urology, and physiotherapy.
Informações de contato
15 Haven Road, BH13 7LE, Poole, Reino Unido
- 01202110303
- info@thehavenmedical.com
- thehavenmedical.com
4,7
Excelente
80 avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I was able to book an appointment…
I was able to book an appointment within two hours of my phonecall whereas I would have had to wait five days to see my NHS GP.
2 de abril de 2026
Resposta de Haven Medical
Thank you so much for your feedback - I am so pleased you had such a positive experience and be seen by a doctor so quickly. All very best, The Haven Team
Well worth the long journey!
Locating Haven Medical for the first time was a bit of a challenge! However once inside I became more relaxed. Waiting area very pleasant, and gentle low stairs up to the consultant's room. My problem was thoroughly discussed and explained and I left Haven Medical in a more relaxed state than I had arrived in.
17 de abril de 2026
Avaliação não solicitada
Resposta de Haven Medical
Thank you for taking the time to leave this feedback - so pleased you had such a positive, and relaxed experience at Haven. Wishing you all the very best, The Haven Team.
Brilliant clinician and overall…
Brilliant clinician and overall experience with Dr Bick and admin. staff.
17 de abril de 2026
Avaliação não solicitada
Resposta de Haven Medical
Thank you for this lovely feedback - we are very lucky to have Dr Bick as part of our GP team! Wishing you all the very best, The Haven Team
Lovely surgery…
Moved to area last year and in my experience far far better than my previous surgery staff are so kind and friendly and the few doctors ive seen have been wonderful ..
16 de abril de 2026
Avaliação não solicitada
Resposta de Haven Medical
Thank you! So pleased you are happy with the service you are receiving from Haven Medical. Wishing you all the very best, The Haven Team
Excellent service
Excellent service . Was given an appt within an hour and a half of my phone call.
Friendly , discreet , professional .
14 de abril de 2026
Avaliação não solicitada
Resposta de Haven Medical
Thank you and so pleased we were able to help you so quickly. Wishing you all the very best and thank you again, The Haven Team.
The service was first class and all…
The service was first class and all staff attentive to my medical needs from start to finish. The booking process was super straight forward within a short period of time. It made what was a challenging visit for me fairly enjoyable given the medical expertise on hand. thank you Haven Medical
10 de abril de 2026
Avaliação não solicitada
Resposta de Haven Medical
Thank you - your feedback is very kind and I am so pleased we were able to make the process as seamless as possible. Wishing you all the very best, The Haven Team
Resposta de Haven Medical
I am sorry to hear that you don't feel the treatment was effective. Please do get in touch if there is anything we can do, or if you want to discuss the situation further. hello@thehavenmedical.com
Excellent medical practice
Excellent medical practice. Very professional but also really kind and considerate. Thank you.
27 de março de 2026
Resposta de Haven Medical
Thank you for your feedback - it is always so great hearing that our patients have such a positive experience with us. Wishing you all the very best, The Haven Team
Great approach to child
Staff was nice, helpful and great communication. Very nice approach to child.
My son was a bit worried how will go appointment but he left with smile :)
30 de março de 2026
Avaliação não solicitada
Resposta de Haven Medical
Thank you! It is so great to hear when things go so well and I am so pleased your son managed to 'enjoy' his appointment! Wishing you both all the very best, The Haven Team
Very relaxed calm experience
20 de março de 2026
Avaliação não solicitada
Resposta de Haven Medical
Thank you - we try to make everything as calm as possible. Wishing you all the very best, The Haven Team.
Happy with service
3 de março de 2026
Resposta de Haven Medical
Thank you - wishing you all the very best, The Haven Team.
The only Doctor who listened to what I…
The only Doctor who listened to what I had to say and immediately rang Bournemouth Hospital and arranged an immediate appointment which was followed by wonderful treatment in the hospital. Thank you Dr for listening and your prompt action after weeks of no offer of treatment from other doctors
12 de março de 2026
Avaliação não solicitada
Resposta de Haven Medical
This is great feedback and I am so pleased you received such prompt action from our Doctors - hopefully you are now on your way to getting the answers you need, but please do get in touch if there is anything else we can do. Wishing you all the very best, The Haven Team
Resposta de Haven Medical
Thank you - it is great to hear you received the answers you were looking for. Wishing you the very best. The Haven Team
Lovely clinic and friendly staff
Lovely clinic and friendly staff.
We saw Dr Amet Patel (cardiologist) Dr Patel was fantastic from start to finish. He took the time to listen, showed real care and explained everything in a way that made us feel comfortable and reassured. We are very grateful for his help.”
24 de fevereiro de 2026
Resposta de Haven Medical
Thank you for this feedback. We are very lucky to have Dr Patel working with us. Thank you for taking the time to leave this feedback and we wish you all the very best in the future - the Haven Team
Resposta de Haven Medical
Thank you! It is great to hear your experience was so positive. Wishing you all the very best, and do get in touch if there is anything else we can help with. The Haven Team
Nice environment
Nice environment, welcoming receptionist, music in reception, relaxed Dr who took the time to explain and discuss.
11 de fevereiro de 2026
Avaliação não solicitada
Resposta de Haven Medical
Thank you for the feedback - I am so pleased you had such a positive experience at Haven. Wishing you all the very best, The Haven Team
Great call back
Great call back, straight into the main points.
12 de fevereiro de 2026
Avaliação não solicitada
Resposta de Haven Medical
Thank you for your feedback - I hope you received all the information you needed. Please do get back in touch if there is anything else we can help with. All very best, The Haven Team
Everything has been excellent
Everything has been excellent, the treatment, on time and with lovely people.All we could ever hope for.
27 de janeiro de 2026
Resposta de Haven Medical
Thank you so much for this lovely review - I am so pleased to hear that you had such a positive experience at Haven. Please do get in touch if we can be of help again in the future. With best wishes and thanks, The Haven Team.
Really helpful
Initial phone call appointment was the same day as my enquiry. The person I spoke to really listened to me and explained the process well. I just hope we get offered an appointment in person soon to start the process with my son!
28 de janeiro de 2026
Avaliação não solicitada
Resposta de Haven Medical
Many thanks for this feedback - I am so pleased you felt listened to. We hope to be able to offer you the appointment asap. With all very best and thank you again, The Haven Team
There was no delay
There was no delay, and the doctor's skill was truly impressive.
23 de janeiro de 2026
Avaliação não solicitada
Resposta de Haven Medical
Thank you for this feedback and I am so pleased you had such a good experience at Haven. We are very lucky to have such experienced doctors working with us. Wishing you all the very best, the Haven Team.
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