I realised after ordering a demista pad that it was probably too big. A call to The Heating Partnership and a chat with Andy sorted the issue quickly and he swapped it for me before it was dispatched.... Ver mais
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Veja o que dizem as avaliações
Heating partnership has the best price i could find for under tile heat mat, and bonus…they had an introductory 10% off first order too. Shipped and arrived next day. Fantastic service, I’d definitely... Ver mais
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I recently purchased an electric underfloor heating system from The Heating Partnership, and I’m extremely impressed. The selection is huge, the prices are great, and the products feel very high-qual... Ver mais
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Ordering is easy and efficient, their delivery is very quick, and they have so many ranges and sizes. What I like about their product is that it covers the area very well rather than have cold spots l... Ver mais
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Detalhes da empresa
Escrito pela empresa
The Heating Partnership is the UK’s largest online distributor of mirror demisters and a leading supplier of electric underfloor heating. We proudly offer the world’s widest range of Demista and EUFH products – all at fantastic prices and backed by industry-leading warranties for complete peace of mind. Whether you're a homeowner, installer or specifier, our extensive product range means you'll always find the right solution for your project. From bathroom mirror heaters to electric underfloor heating mats, cables, thermostats and accessories, we stock trusted brands that are built to last. At The Heating Partnership, fast delivery, low prices and excellent customer service come as standard. We’re proud to support both trade and retail customers across the UK and beyond. If you’re looking for the best in mirror demisters and electric underfloor heating, you’re in the right place. Welcome to The Heating Partnership – your trusted name in home heating.
Informações de contato
Regus House, Herons Way, Chester Business Park,, CH4 9QR, Chester, Cheshire, Reino Unido
- 01244 941061
- contact@theheatingpartnership.co.uk
- theheatingpartnership.co.uk
4,7
Excelente
38 avaliações
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Resposta da The Heating Partnership
Thanks so much for your feedback! We’re delighted you found the service quick and easy, and really appreciate the recommendation.
Can’t fault the customer service
Can’t fault the customer service, the thermostat I wanted was out of stock and the lad phoned up and upgraded me to a different one, which was there the next day so I could finish the job. Very positive experience, will definitely order again for future jobs
11 de setembro de 2025
Avaliação não solicitada
Resposta da The Heating Partnership
Thanks so much for the great feedback Tom. Really pleased we could get you upgraded and keep your job on track. We always aim to deliver on our next-day service promise whenever we have stock, and it’s great to hear it worked out perfectly for you. We look forward to helping on your next project!
Great customer service super quick…
Great customer service super quick delivery and return for replacement no hassle
22 de agosto de 2025
Avaliação não solicitada
Resposta da The Heating Partnership
Thank you Didier, really pleased we could make the process smooth for you, from quick delivery to an easy replacement. Thanks so much for sharing your experience!
Superb service
Ordered heat mat arrived a day later, superb service at a fantastic price.
29 de julho de 2025
Resposta da The Heating Partnership
Thanks Paul, we're delighted to hear your heat mat arrived promptly and you were pleased with both the service and the price. We appreciate your order and your kind honest review!
Great customer service
If the product is half as good as the customer service we’ll have no problems. Great customer service, Andy couldn’t have been more helpful.
23 de julho de 2025
Avaliação não solicitada
Resposta da The Heating Partnership
Thanks so much for your review Christopher. We're really pleased to hear you had a great experience with our customer service, Andy will be chuffed to see this. We’re confident the product will live up to your expectations too, but if you need anything at all, we’re always here to help.
Great service
The Sales Team helped and processed the initial order very quickly and parts arrived overnight. But I was even more impressed with the way they dealt with some returns we had to make. All around a very good experience.
1 de julho de 2025
Avaliação não solicitada
Resposta da The Heating Partnership
Hi Peter, thank you for your great feedback! We're really pleased to hear that both your order and returns were handled smoothly, our team always aims to make the entire process as easy as possible. We appreciate your kind words and look forward to helping you again in the future!
A fab supplier
Great website which identified easily what I needed, super fast delivery and responded to a question super fast
8 de julho de 2025
Resposta da The Heating Partnership
Thank you for your fantastic review! We're pleased to hear you found the website easy to use and that our team responded quickly to your query. We always aim to provide fast delivery and great service, so it’s brilliant to know we’ve hit the mark.
Thanks again for choosing us, we really appreciate your support!
Fab … super fast delivery … a real gem…
Fab … super fast delivery … a real gem of a find
9 de julho de 2025
Avaliação não solicitada
Resposta da The Heating Partnership
Thank you so much for your kind words! We're delighted you were pleased with the speedy delivery and that you found us to be such a great discovery, that means a lot to us.
Andy at Heating Partnership…
Andy at Heating Partnership consistently provides excellent customer service. He is always prompt, helpful, and friendly. His responses are clear, often including useful links, making the ordering process effortless. Having used Heating Partnership before, I specifically reached out to Andy for our new project, knowing I could rely on him for quick, accurate information and support. Highly recommend
30 de junho de 2025
Avaliação não solicitada
Resposta da The Heating Partnership
Thank you so much for your fantastic review and for taking the time to share your experience. We're delighted to hear that Andy provided the level of service you’ve come to expect; prompt, helpful, and friendly. It’s always great to know when our team makes the ordering process that bit easier.
We really appreciate your continued support and recommendation, and we look forward to assisting with your next project when the time comes. Thanks again.
Great communication
Great communication, quick replys to my questions
26 de junho de 2025
Avaliação não solicitada
Resposta da The Heating Partnership
Thank you so much for the 5-star review! We're really pleased to hear you found our communication clear and responsive. If you need anything else, we're always happy to help.
Received item promptly
13 de maio de 2025
Resposta da The Heating Partnership
Thank you for taking the time to leave your review. Your custom and feedback are genuinely appreciated, and we're delighted to hear that you found our service prompt. We hope to have the opportunity to assist you again in the future.
Easy to order, loads of choices, good product.
Ordering is easy and efficient, their delivery is very quick, and they have so many ranges and sizes. What I like about their product is that it covers the area very well rather than have cold spots like some old versions do. Andy was great at helping me swap a heating matt that was too large, so even offered to collect the large one and swap it for the smaller one.
15 de abril de 2025
Avaliação não solicitada
Resposta da The Heating Partnership
Thank you so much for your review Peter. We're delighted to hear that you found the website ordering easy and it's great to know our product sizing options are favourable.
Andy will be especially pleased to hear your feedback—he always goes above and beyond to support our customers and ensure everything is just right. We really appreciate you taking the time to share your experience with everyone.
– The Heating Partnership Team
Andy McNally greatly assisted the…
Andy McNally greatly assisted the transaction, ensuring purchased items were received JIT for our client needs. Without Andy's positive intervention, the efficiency of our order requiring a split delivery (due to THP inventory) would have meant delay to the most time sensitive demister pad and required items. Thank you.
9 de abril de 2025
Avaliação não solicitada
Resposta da The Heating Partnership
Thank you for your kind words and for taking the time to leave this review. We're really pleased to hear Andy was able to help and that everything arrived on time for your client. Timing is often (well mostly always!) crucial when managing projects, we understand this and strive to ensure products arrive when we say they will. We'll be sure to share your kind feedback with Andy. Thanks again David for choosing The Heating Partnership and for your review—we really appreciate it.
Brilliant service
Brilliant service. Thank you Andy for your patience!! I measured and ordered the mirror. It arrived in a couple of days. I didn’t open it until the electrician arrived to fit it to find it was the wrong size! Andy was most helpful. I returned it and he sent out another one. I’d use them again!
6 de março de 2025
Avaliação não solicitada
Resposta da The Heating Partnership
Thank you so much for your kind words and lovely review! We're really pleased to hear everything worked out in the end. Andy will be chuffed to know his help was appreciated – he always goes the extra mile to make sure things run smoothly. We're glad the replacement arrived quickly and we’d be delighted to help again in the future!
Warm regards,
The Heating Partnership Team
We are de-misted! Great product!
Quick delivery, the demisters works a treat.
We bought two demisters, both work great. Super easy to fit. great price. Thank you.
24 de agosto de 2024
Avaliação não solicitada
Resposta da The Heating Partnership
Thank you for your review! – we really appreciate your support. We're so pleased to hear everything met your expectations. If there's anything else we can assist with in future, don't hesitate to get in touch.
Responsive customer service and good…
Responsive customer service and good product
24 de outubro de 2024
Avaliação não solicitada
Resposta da The Heating Partnership
Thank you so much for taking the time to leave us a review – we truly appreciate your feedback. We're delighted to hear you had a positive experience, and your support means a great deal to us.
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