The Holiday Masters Avaliações 

80
O TrustScore é 4.5 de um total de 5

4,3

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Spoke with Richy Paulson today and arranged a short all-inclusive holiday for me and my partner next month at a bargain price. He was very helpful didn't bombard me allowed me time to make my decision... Ver mais

Avaliado com 5 de um total de 5 estrelas

I was looking for a break away once I finished my dissertation. Eric worked tirelessly for a couple of months in advance to find me a great deal. I'm now booked & Eric always remembers my specificatio... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

I made my booking with a deposit a month ago & was concerned when I was unable to get through on the telephone number provided to pay the balance. This was resolved 10 minutes later when I spoke with... Ver mais

Avaliado com 5 de um total de 5 estrelas

I will always use this company from now on to book our holidays! Thank you so much Ash, who was brilliant from beginning to end, and patiently helped us to get the exact holiday we were struggling t... Ver mais

Detalhes da empresa

  1. Viagens e Férias

Escrito pela empresa

With the teams of holiday experts, our all packages are designed from budget to the luxury holidays. No matter with your small budget we put our best efforts to make your holiday alive. We have covered limited destinations with full controllable and customizable possibility where you will have quality and best hospitality during holidays. In fact, if any issues with services during holiday then we able enough to provide the best possible solution in 24 hrs time.


Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

80 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 83% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,3

Todas as avaliações

(80)

74 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Positive review

Ash was very helpful and patient with our requests! We were on budget for a short break to feel some winter sun! Would recommend booking a holiday with holiday masters

28 de outubro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

What a relief

We wanted to visit relatives who were on holiday, as a surprise and take a break ourselves. Unfortunately, we found that we couldn’t afford the amount required, what with baggage, seats, transfers, room, etc., we spend days looking over holiday sites. Then we saw a notification for “The Holiday Masters” and called up to speak to a lovely man called Jackson. He was brilliant and spent a good deal of time booking us into a lovely hotel we had found, close to our relatives. We had loads of questions and were a little dubious at first, but then Jackson confirmed, via WhatsApp, the company’s ATOL protection number, which all checked out. Having fixed the dates and requirements we needed, we agreed on a holiday with Jackson. We even got a Double Deluxe room, with balcony, overlooking the swimming pool. I think we were quite hard work, but he got us such a good deal, with which we were delighted. Payment was made and again via WhatsApp, we received the flights vouchers, the hotel voucher and the transfer vouchers, plus advice of baggage allowance agreed. These arrived very quickly.
Jackson certainly made our day and saved us an awful lot of gut churning problems, especially in respect of finances and trying to put things together to make the package we were hoping for. We booked EasyJet flights and now have an app for EasyJet, which has confirmed all of our booking details. From that we can check-in etc.
We are more than happy.
Thanks Jackson.

23 de outubro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great customer service from Ash

Just booked a holiday with Ash today and he was really helpful, made the entire process easy and no bother. Would 100% reccomend this company as the customer service is 10/10.

19 de outubro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Spoke to Jackson 5 to book my holiday

Spoke to Jackson 5 to book my holiday, he was amazing found me the best hotel and holiday for my family and at a very good price! Jackson made sure I had everything done and sent me the confirmation straight away I would definitely recommend speaking to this gentleman and this company they do an amazing job thank you again Jackson your amazing 🤩

14 de outubro de 2025
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Booking experience review with Jackson

Today I booked my first holiday with this company

Jackson was amazing start to finish

Only one issue was he didn’t mention until after I had paid for my flight that there’s an additional €20 per head charge I think he called it ATOL

In fairness as I hadn’t been aware he reduced this to €10

We haven’t had our holiday yet so this review is only about my booking experience and the very fair cost of the holiday

I am hopeful that our holiday will be perfect

12 de outubro de 2025
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Happy

Eric was really helpful and quick

It’s always a little harder and slower to book online, and i find it more confusion but Eric has been so friendly and helpful and got me a great holiday booked, and it didn’t take too long! Thank you

3 de setembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I was looking for a break away once I…

I was looking for a break away once I finished my dissertation. Eric worked tirelessly for a couple of months in advance to find me a great deal. I'm now booked & Eric always remembers my specifications making the search & booking processes stress free. I tell him where I'd like to go & leave the rest up to him. He NEVER disappoints. I will only ever book holidays with Eric...he's superb.

29 de agosto de 2025
Avaliação não solicitada
logotipo da The Holiday Masters

Resposta da The Holiday Masters

Dear Jinae di Nisci

Amazing feedback!

We're elated to hear that you've had such a positive experience with Eric.
We completely agree with you and we always do our best to make your interaction with our Travel Agent as smooth and pleasant as possible.

Regards,
Theholidaymasters.co.uk

Avaliado com 5 de um total de 5 estrelas

Excellent service from Eric

Excellent service from Eric, many thanks

11 de agosto de 2025
Avaliação não solicitada
logotipo da The Holiday Masters

Resposta da The Holiday Masters

Dear Shirley,

Thank you for sharing your positive experience with us! We’re happy to know you were pleased with our service/product, and we appreciate your continued support. See you next time.

Regards,
Theholidaymasters.co.uk

Avaliado com 4 de um total de 5 estrelas

Eric was really kind& helpful

8 de agosto de 2025
Avaliação não solicitada
logotipo da The Holiday Masters

Resposta da The Holiday Masters

Dear Elisha,

Thank you for sharing your positive experience with us! We’re happy to know you were pleased with our service/product, and we appreciate your continued support. See you next time.

Regards,
Theholidaymasters.co.uk

Avaliado com 5 de um total de 5 estrelas

Last minute getaway

Booked a last minute holiday and the lovely Dexter talked me through the whole booking. Very patient & professional & polite.

3 de agosto de 2025
Avaliação não solicitada
logotipo da The Holiday Masters

Resposta da The Holiday Masters

Dear TeeGee,

We’re so glad you had a wonderful experience! Thank you for taking the time to leave a review – it really motivates our team to keep providing the best service. We can't wait to welcome you back!

Regards,
Theholidaymasters.co.uk

Avaliado com 1 de um total de 5 estrelas

Not good says a total price then…

Not good says a total price then charges you extra £52 a person for fees with out telling you

16 de julho de 2025
Avaliação não solicitada
logotipo da The Holiday Masters

Resposta da The Holiday Masters

Dear Anon,
We sincerely regret the inconvenience you have experienced. Kindly provide us with more details by contacting info@theholidaymasters.co.uk so that we can thoroughly investigate the matter and offer you an appropriate resolution. Rest assured, we are committed to assisting you further once we receive the necessary information regarding your issue.

Regards
TheHolidayMasters

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