This company were disastorous, I booked a holiday with them. Checked price before started the process, when @ checkout it had gone up to £67 & first mention of £25 fee. Authorised payment & it was onl... Ver mais
A empresa respondeu
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Veja o que dizem as avaliações
Booking our holiday was very easy. Vicky our agent was very helpful and friendly in giving all the information we needed to make the booking easy. He was informative, and very helpful. He gave us the... Ver mais
Hi I had the pleasure of working with Mathew on our girls trip to Bali and he was patient and understanding even when we had to downsize attendees from trip. They worked with me as we all had differen... Ver mais
A empresa respondeu
Despite the fact that I haven’t travelled with them yet, I felt it was important to leave this review because the customer service has been excellent so far. When I called, Prince (that is his na... Ver mais
A empresa respondeu
Detalhes da empresa
Informações de contato
10685-B Hazelhurst, 77043, Houston, Estados Unidos
- +1 888 362 1098
- bookings@theholidaymasters.com
- theholidaymasters.com
4,5
Excelente
69 avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Dexter was great
Dexter was great on the phone. Very patient while we waited confirmation for things on our side.
Easy to progress with the holiday!
Very clear in what we were signing up to and also supported on a separate request.
24 de maio de 2025
Avaliação não solicitada
Resposta da Theholidaymasters
Hello Kerrie,
Thank you for the wonderful review! We're so glad you loved your experience with Dexter. Your feedback is incredibly valuable, and we look forward to providing you with another great visit in the future.
Regards,
TheHolidayMasters
Excellent service and competitive price
Excellent service tonight from this company. Arthur dealt with my holiday booking and was patient and very thorough in his explanations. It was a fairly complicated booking as it involved flying out from separate airports and he sorted this with a calm attitude. Would definitely recommend The holiday masters and prices were really competitive
22 de maio de 2025
Avaliação não solicitada
Resposta da Theholidaymasters
Dear Julie,
We greatly appreciate your positive feedback! It’s always a pleasure to know our efforts are appreciated. We look forward to seeing you again and continuing to meet your expectations.
Regards,
TheHolidayMasters
A Great Deal
Eric helped me to get a great deal, with your company
21 de maio de 2025
Avaliação não solicitada
Resposta da Theholidaymasters
Hello Neil,
Thank you for the wonderful review! We're so glad you loved your experience with Dexter. Your feedback is incredibly valuable, and we look forward to providing you with another great visit in the future.
Regards,
TheHolidayMasters
Eric was our booking advisor
Eric was our booking advisor, I’ve never booked over the phone before I was very nervous with scamming going on but he rest assured us by providing evidence and taking us through step by step and putting us at ease, in the future I’ll definitely be booking through Eric he found me a perfect deal I couldn’t of asked for much more what a gentleman
18 de maio de 2025
Avaliação não solicitada
Resposta da Theholidaymasters
Hi Kelly,
Thank you so much for your kind words for Eric! We are thrilled to hear you had such a great experience with us. Your feedback truly means a lot, and we look forward to serving you again soon!
Regards,
TheHolidayMasters
Resposta da Theholidaymasters
Estimado Cliente.
Muchas gracias por tomarse su valioso tiempo para escribirnos una reseña tan buena. Créanos, realmente lo apreciamos. Es un verdadero estímulo para nuestro personal cuando reciben una reseña tan buena y sienten que se valoran sus esfuerzos.
Atentamente,
TheHolidayMasters
Brilliant service so easy and cost…
Brilliant service so easy and cost effective.. Highly recommend
18 de maio de 2025
Avaliação não solicitada
Resposta da Theholidaymasters
Dear Eliza,
Thank you so much for your kind words! We are thrilled to hear you had such a great experience with us. Your feedback truly means a lot, and we look forward to serving you again soon!
Regards,
TheHolidayMasters
I was handled by 'John' and Sidney and…
I was handled by 'John' and Sidney and they were most professional and courteous. The whole process was quick and I was extremely happy with the service I got! Well done!
17 de maio de 2025
Avaliação não solicitada
Resposta da Theholidaymasters
Dear Robert,
We’re so glad you had a wonderful experience! Thank you for taking the time to leave a review – it really motivates our team to keep providing the best service. We can't wait to welcome you back!
Regards,
TheHolidayMasters
Perry was a great help could…
Perry was a great help could iunderstand him and very polite
15 de maio de 2025
Resposta da Theholidaymasters
Hello Dear,
Thank you for sharing your positive experience with us! We’re happy to know you were pleased with our service/product, and we appreciate your continued support. See you next time!
Regards,
TheHolidayMasters
A great experience with Perry who was…
A great experience with Perry who was very patient because my imperfect English. He was very reassuring. Thanks again Perry!
14 de maio de 2025
Resposta da Theholidaymasters
Dear,
We’re so glad you had a wonderful experience! Thank you for taking the time to leave a review – it really motivates our team to keep providing the best service. We can't wait to welcome you back!
Regards,
TheHolidayMasters
John was very helpful.
9 de maio de 2025
Avaliação não solicitada
Resposta da Theholidaymasters
Dear Louise,
Thank you so much for your kind words! We are thrilled to hear you had such a great experience with us. Your feedback truly means a lot, and we look forward to serving you again soon!
Regards,
TheHolidayMasters
Perry was very helpful and patient
Perry was able to quickly sort out and politely solve my problem
8 de maio de 2025
Resposta da Theholidaymasters
Dear Peter and Evelyn,
We’re so glad you had a wonderful experience! Thank you for taking the time to leave a review – it really motivates our team to keep providing the best service. We can't wait to welcome you back!
Regards,
TheHolidayMasters
Fantastic service, fantastic price!
John made booking my holiday so easy and was so helpful and efficient. I got a fantastic price on an all inclusive holiday in August - cheaper than anywhere else!
8 de maio de 2025
Avaliação não solicitada
Resposta da Theholidaymasters
Hello Dear Nicola,
Thank you for sharing your positive experience with us! We’re happy to know you were pleased with our service/product, and we appreciate your continued support. See you next time!
Regards,
TheHolidayMasters
Eric is fantastic!
Eric took his time to look around extensively and find me a package that I'm very happy with. I kept apologising for making him do so much work but he assured me it was fine & kept searching for me.
I have just booked a package for the end of the month & I've already asked him to look at packages for the end of June. Ask for Eric when looking to book with this company. He will work hard to find you the best deals with luggage included in the price
4 de maio de 2025
Avaliação não solicitada
Resposta da Theholidaymasters
Dear Jinae,
We’re so glad you had a wonderful experience! Thank you for taking the time to leave a review – it really motivates our team to keep providing the best service. We can't wait to welcome you back!
Regards,
TheHolidayMasters
Tiago sanchez me duo la information y…
Tiago sanchez me duo la information y me attendions bien.
2 de maio de 2025
Resposta da Theholidaymasters
Estimado Cliente.
Muchas gracias por tomarse su valioso tiempo para escribirnos una reseña tan buena. Créanos, realmente lo apreciamos. Es un verdadero estímulo para nuestro personal cuando reciben una reseña tan buena y sienten que se valoran sus esfuerzos.
Atentamente,
TheHolidayMasters
Holiday masters dexter and john very…
Holiday masters dexter and john very good service pleasant and very helpful id give it 5 stars
30 de abril de 2025
Avaliação não solicitada
Resposta da Theholidaymasters
Dear Mary,
We’re so glad you had a wonderful experience! Thank you for taking the time to leave a review – it really motivates our team to keep providing the best service. We can't wait to welcome you back!
Regards,
TheHolidayMasters
Excellent service and helpful staff.
Excellent service and helpful staff.
29 de abril de 2025
Avaliação não solicitada
Tiago Sanchez y Samuel López me…
Tiago Sanchez y Samuel López me atendieron muy bien.
28 de abril de 2025
Lucas Martín
Lucas Martín
Fue muy amable y muy diligente en el trabajo, Excelente teabajador
24 de abril de 2025
Roy made it great he was really good at…
Roy made it great he was really good at his job would book again through them
23 de abril de 2025
Avaliação não solicitada
Perry give me the information that I…
Perry give me the information that I need he was very friendly while doing so
23 de abril de 2025
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