Unable to pause or cancel subscription as website is broken - had to delete credit card details Written 30 emails and called on hold for 10+ minutes and never get a reply Avoid this site.
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I always buy my daughter's pony's supplement, Box Merix from The Horse Vet after finding them online last year. Our veteran (26yr old) New Forest 'Doodles' thrives on this supplement and keeps him in... Ver mais
A empresa respondeu
I have been ordering Bozmerix from the Horse Vet for one of my older polo ponies for about a year now. The website is really quick and esy to order from and the products always arrive really promptly!... Ver mais
A empresa respondeu
I’ve been ordering Bosmerix now from The Horse Vet for a while. It’s a great supplement and helps keep our arthritic horse looking great. The fact I can order it online is great for us too as the vet... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
The Horse Vet - Powering Equine Performance. Dr Charlotte Inness MRCVS, Equine Veterinary Services including online webshop for veterinary approved supplements. We stock the full Hestevard and NutraVet ranges along with other well known brands.
Informações de contato
Reino Unido
- thehorsevet.co.uk
4,5
Excelente
91 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Easy to order and speedy delivery.
24 de junho de 2026
Resposta da The Horse Vet
Thank you for your lovely review! We’re so pleased to hear that you found our ordering process easy and that your prescription arrived quickly. At The Horse Vet, we aim to make managing your horse’s medication as simple and convenient as possible, while ensuring a reliable and speedy service.
Thank you for choosing The Horse Vet — we really appreciate your support and look forward to helping you again in the future.
Website easy to use
Website easy to use, regular updates on status of purchase, quick delivery
26 de junho de 2026
Resposta da The Horse Vet
Thank you for taking the time to leave such a positive review! We’re delighted to hear that you found our website easy to use and appreciated the regular updates throughout your order. Providing a smooth ordering experience and keeping our customers informed is really important to us, and we’re pleased that your prescription arrived quickly.
Thank you for choosing The Horse Vet, we truly appreciate your support and look forward to helping you and your horse again in the future.
Unable to cancel subscriptions they…
Unable to cancel subscriptions they continue to send orders. Very poor they do not answer emails. Avoid using them. Very poor customer service.
19 de junho de 2026
Avaliação não solicitada
Resposta da The Horse Vet
Thank you for your feedback.
We take concerns regarding subscriptions and customer service very seriously and would like the opportunity to investigate this matter further. Please contact our customer support team directly with your full name, email address, or order number so we can locate your account, review what has happened, and work towards a resolution.
We appreciate your feedback and hope to resolve this for you as quickly as possible.
Unable to pause or cancel subscription…
Unable to pause or cancel subscription as website is broken - had to delete credit card details
Written 30 emails and called on hold for 10+ minutes and never get a reply
Avoid this site.
13 de junho de 2026
Avaliação não solicitada
Resposta da The Horse Vet
Thank you for taking the time to leave your feedback. We're sorry to read about your experience.
We have reviewed your Trustpilot review but, unfortunately, we have been unable to locate your account using the information available. We take concerns about subscriptions, website functionality, and customer support seriously and would like the opportunity to investigate this further.
Please contact us directly with your full name, email address, or order number so we can identify your account, review what has happened, and work to resolve the issue as quickly as possible.
We appreciate your feedback and hope to have the opportunity to put things right.
Resposta da The Horse Vet
Thank you for your kind review! We’re delighted to hear that you received what you needed for your dog quickly. At The Horse Vet, we understand how important it is for pets to receive their medication promptly, and we’re pleased that we could provide a fast and reliable service.
Thank you for choosing The Horse Vet — we really appreciate your support and look forward to helping you and your pets again in the future.
Resposta da The Horse Vet
Thank you for your positive review! We’re pleased to hear that you found our ordering process easy and that your delivery arrived promptly. At The Horse Vet, we strive to make getting your pet’s medication as simple and convenient as possible.
Thank you for choosing The Horse Vet — we appreciate your support and look forward to helping you again in the future.
Great service ,quick and easy.
27 de abril de 2026
Resposta da The Horse Vet
Thank you for your great review! We’re delighted to hear that you found our service quick and easy to use. At The Horse Vet, we aim to make ordering pet prescriptions as straightforward and convenient as possible, while providing a reliable service for our customers and their animals.
Thank you for choosing The Horse Vet — we really appreciate your support and look forward to helping you again in the future.
Web site is easy to follow and delivery…
Web site is easy to follow and delivery was prompt
24 de abril de 2026
Resposta da The Horse Vet
Thank you for your lovely review! We’re pleased to hear that you found our website easy to navigate and that your delivery arrived promptly. At The Horse Vet, we work hard to make ordering pet prescriptions as simple and convenient as possible, while ensuring a reliable service from start to finish.
Thank you for choosing The Horse Vet — we really appreciate your support and look forward to helping you again in the future.
Resposta da The Horse Vet
Thank you for your kind review! We’re delighted to hear that you received a quick response from our team and that your delivery arrived promptly. At The Horse Vet, we understand how important it is to provide a reliable and efficient service when it comes to your pet’s prescriptions.
Thank you for choosing The Horse Vet — we truly appreciate your support and look forward to helping you again in the future.
Quick delivery, excellent price
Easy to order, quick delivery and very competative pricing.
26 de março de 2026
Resposta da The Horse Vet
Thank you for your fantastic review! We’re so pleased to hear that you found our ordering process easy, your delivery was quick, and that you were happy with our competitive pricing. We’re committed to providing a simple, reliable, and affordable service to help keep your pets healthy.
Thank you for choosing The Horse Vet, we really appreciate your support and look forward to helping you again in the future.
Resposta da The Horse Vet
Thank you for your wonderful review! We’re delighted to hear that you found our ordering process easy and that your prescription was delivered so quickly. We work hard to provide a straightforward ordering experience and a fast, reliable delivery service for all our customers.
Thank you for choosing The Horse Vet, we truly appreciate your support and look forward to helping you and your pets again in the future.
Speed of delivery was great
24 de fevereiro de 2026
Resposta da The Horse Vet
Thank you for your kind words! We’re delighted to hear that you were pleased with the speed of delivery and overall service. Providing a smooth, reliable experience is really important to us, so it’s great to know we met your expectations. We truly appreciate your recommendation and look forward to serving you again in the future.
Resposta da The Horse Vet
Thank you for your lovely review! We’re delighted to hear that you were happy with your order and the delivery service. Providing quality products alongside fast and reliable postage is something we always strive for.
Thank you for choosing The Horse Vet — we really appreciate your support and look forward to helping you and your pets again in the future.
Resposta da The Horse Vet
Thank you for your feedback. We’re thrilled to hear that you were happy with our speedy delivery service.
Resposta da The Horse Vet
Thank you for your feedback! Providing fast, reliable, and hassle-free delivery is exactly what we strive for, so it means a lot to know we met your expectations.
Excellent and fast service ...
Excellent and fast service .... good prices ..... minimum packaging. Clear and easy-to-use website.
26 de janeiro de 2026
Resposta da The Horse Vet
Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with us. Our team works hard to provide the best possible service, and it means a lot to know we met your expectations.
We truly appreciate your support and look forward to serving you again soon!
Fantastic service and fast delivery
Fantastic service and fast delivery. Highly recommend
30 de dezembro de 2025
Resposta da The Horse Vet
Thanks so much for the awesome review! We’re really glad you were happy with the service and that your delivery got to you quickly.
Delivered on time
Delivered on time, order through to delivery no hassle. Perfect.
28 de dezembro de 2025
Resposta da The Horse Vet
We’re really happy to hear everything went smoothly from order to delivery and that it arrived right on time — that’s exactly what we aim for.
Resposta da The Horse Vet
Thank you for your feedback. We’re really glad to hear you’re happy with the products and that delivery has always gone smoothly for you.
Resposta da The Horse Vet
We’re really pleased to hear your item arrived promptly and was exactly as described — that’s what we love to hear.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.