Excellent communication. Lads very professional. Explained clearly how things work. Clean and tidy. Highly recommended. Big thank you from Brian and Mandy
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Veja o que dizem as avaliações
Very helpful and knowledgeable, great service on buying a new pump for my hot tub, with it been 20 years plus old, it’s now back up a running thanks to your team
My 3rd Hot Tub from the store in 18 years. Last 12 years old serviced ect by the company. Always polite,approachable and helpful from receptionist to sales ,engineers .No pressure to buy... Ver mais
A empresa respondeu
We had our tub delivered on a boiling hot bank holiday Monday by Chopi and Tim, our access to the tubs final location wasn’t straight forward but from the get go they just got on with it, no issues, n... Ver mais
Detalhes da empresa
Sobre The Hot Tub Superstore
Escrito pela empresa
The Hot Tub Superstore is one of the UK’s leading suppliers of hot tubs and swim spas.
Operating from our purpose-built distribution and retail facility in Lancashire, we are proud to be exclusive UK partners of Master Spas: America’s leading hot tub and swim spa manufacturer. All our hot tubs are 100% American made – in fact Master spas are widely regarded as the definitive world-class provider.
Informações de contato
Amy Johnson Way, FY4 2RP, Blackpool, Reino Unido
- 01253 599 330
- sales@thehottubsuperstore.co.uk
- thehottubsuperstore.co.uk
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very helpful
Very helpful, installation was excellent and I've had follow up contact to check everything is going ok.

Resposta da The Hot Tub Superstore
Everything about the experience was…
Everything about the experience was perfect, product, service and delivery.

Resposta da The Hot Tub Superstore

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Repeat Customer
I have purchased 2 hot tubs and 1 swim spa over a number of years. Great service, friendly, informative and they just get on with it and overcome any hurdles. Wouldn’t go anywhere else.

Resposta da The Hot Tub Superstore

Resposta da The Hot Tub Superstore
4 items purchased
4 items purchased. 1 item incorrect, sent Bromine granules instead of bromine tablets. Phoned hottubsuperstore who said it was their mistake and that they would dispatch the tablets. Prompt service arrived the next day. They asked me to return the incorrect item and they would reimburse return cost. Sent receipt to them Royal Mail £16.45. Have not received payment. Ross has since called from hottubsuperstore and apologized for the oversight and credited my account accordingly. Refreshing to know that a company will follow up and rectify a problem.

Resposta da The Hot Tub Superstore
Fantastic experience
From walking into the showroom at Blackpool and meeting Ross our hot tub experience has been a truly amazing journey, we came away from the showroom with a hot tub knowing we had got the right one, this was only achieved from the knowledge and expertise they have, there was no pushy salesman or unbelievable stupid offers just a honest and relaxed experience, the delivery of the hot tub was exactly as planned and the team of two arrived exactly on time, when they left the hot tub was installed and i had full knowledge of how it worked, within a week a phone call from the office just to ask how things went and if i had any problems or questions, i could not ask for anything more from the hot tub superstore

Resposta da The Hot Tub Superstore
Following the kind telephone call from…
Following the kind telephone call from Ross who made me feel like a very valued customer. I can happily say I will continue to use them for all purchase all my hot tub items with them. An absolute pleasure to have treated so well. Thank you Ross and hot tub supermarket.

Resposta da The Hot Tub Superstore
Quick delivery and crystals ad a nice…
Quick delivery and crystals ad a nice touch to soaking in the tub.

Resposta da The Hot Tub Superstore
Products were a good a good price and…
Products were a good a good price and arrived on time

Resposta da The Hot Tub Superstore
The order took a month to arrive.
The order took a month to arrive but customer service were helpful. The supa heater was good but you did need to source your own gas regulator. This was stated in the advert.

Resposta da The Hot Tub Superstore
Bought my hot tub from them over 5…
Bought my hot tub from them over 5 years ago. The purchase and installation went very smoothly.
They have continued to look after me, when I need to purchase the 'extras' ie testing strips, chemicals, filters.
Would definitely recommend them

Resposta da The Hot Tub Superstore
The service has been second to none
The service has been second to none ! From the minute we walked into the showroom. Ross was brilliant the team that delivered the tub Wesley & Dave were outstanding. If you’re going to buy a hot tub this is the place to buy one from. Absolutely outstanding service. Thank you all. Geraldine & Wayne

Resposta da The Hot Tub Superstore
100% Customer Satisfaction!ways so friendly & helpful when l…
Always so friendly & helpful when l ring.
Prompt delivery of every order.
Great company
Great service
100%customer satisfaction.
Thank you x

Resposta da The Hot Tub Superstore
Great friendly service
Great friendly service, would definitely recommend The Hot Tub Superstore

Resposta da The Hot Tub Superstore
I bought several filters in the black…
I bought several filters in the black Friday sale and they were all in stock and arrived in a couple of days.

Resposta da The Hot Tub Superstore
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