We had a good experience with The Imperial Group. We dealt with Harvey Mellon who helped extract us from a terrible contract with one particular large energy provider! He subsequently got us set up... Ver mais
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Veja o que dizem as avaliações
I’ll definitely be coming back every year. The customer service was absolutely amazing. Saving money these days can be tough, but they managed to find me the best deal possible. I didn’t have to dea... Ver mais
Excellent customer service! Got me a great price! Found an absolute gem if I’m honest. Didn’t use their Letter of Authority for anything sinister like some brokers do. I was cautious when they asked f... Ver mais
Absolutely brilliant company. They helped me find such a cracking deal that I would recommended them to everyone I know. With this tough economy right now we need companies like this to help us naviga... Ver mais
Detalhes da empresa
Escrito pela empresa
Independent Utility Consultancy
Informações de contato
Aspen House, 13 Medlicott Close, NN18 9NF, Corby, Reino Unido
- 01604918393
- contact@theimperial-group.com
- theimperial-group.com
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Joe Palmer was exceptionally helpful
Joe Palmer was exceptionally helpful, he made sure it wasnt cold palmer in here
A very great energy company saved me a…
A very great energy company saved me a lot of money and had excellent staff worth every penny.
Persistent calls approaching the threshold of harassment
I initially expressed slight interest in the service and made it clear that I would follow up in my own time. Despite this, I received daily calls, often at times when I was unavailable. Members of my team who answered on my behalf were also pressed for further information, even after indicating that I was not available and not in a position to proceed. While I appreciate that sales efforts are part of the process, the persistent and overbearing nature of this approach was counterproductive. It not only diminished my interest in the service but also left me with a negative impression of the organisation overall.
Excellent service Excellent Company
Excellent service actually my second time using the Imperial group the guys are on the ball and always going that little bit further to get me the best price. Can’t recommend them enough.
Helped me massively in securing new…
Helped me massively in securing new contracts for my business before the price cap increase, handled the whole process for me allowing me to tick another job of my list
Thank you!!
Sarah M from The Imperial Group was invaluable in securing us the best electricity deal. Her helpfulness and dedication to service are truly impressive. She's a tremendous asset to The Imperial Group!
Excellent customer service and sorted…
Excellent customer service and sorted everything out for be with such a better price. A very smooth and fast process, highly recommend!
Straightforward
Easiest company to work with! Simple/quick process.
Great customer service
If you ever need help sorting your energy contracts, get in touch with this place. Unlike the scam callers I get, they are knowledgeable and get you great rates with whoever you want to be with!
Would highly recommend for businesses
Excellent customer service! Got me a great price! Found an absolute gem if I’m honest. Didn’t use their Letter of Authority for anything sinister like some brokers do. I was cautious when they asked for my current rates but after I provided them, they smashed those rates out the park.
Great experience!!!
Great experience!!!
Easiest and most effective renewal process by far !!!!
These guys are excellent
These guys are excellent. They saved me lots of money
Excellent service
Excellent service, they sorted everything for me at a better price and minimal stress. Thank you Jason!
The guys at imperial are great
The guys at imperial are great, always the cheapest. Thankyou again
Quick and easy saving
Tom from The Imperial Group was very helpful.
He saved me a good amount of money and was quick and easy.
Avoid the company.
Avoid the company.
I wouldn't recommend going through this company. The minute you ask them to find deals they'll bombard you with calls 3-5 calls a day! Not great chasing people and then pushing someone to sign a deal over the phone without giving the person time to read the small print.
I unfortunately signed and then found a cheaper deal direct with the existing supplier and spoke to Max to cancel my deal with Imperial (within a 5 days).
I then got a letter from a debt collector asking for compensation for loss of commission (lesson learnt as business contracts have no cooling off period).
My current supplier actually said to avoid brokers - lesson learnt. Always go direct with the electricity and gas suppliers where they'll get the best deals.
Have gone through the reviews on Trust Pilot and can see another 1 star and all of a sudden 20 odd 5 star reviews. That's a lot of business on 11 June and 23 June either the business is booming or highly likely all are fake reviews)
The team was very helpful and polite…
The team was very helpful and polite they made me feel very comfortable.
Anns review
The team was great very respectful.The process wasn’t too bad.They was very patient,really helpful company.
The best customer service I could ever…
The best customer service I could ever possibly recieve. I have no complaints whatsoever, would highly recommend.
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