A superb gift for a cousin's 25th wedding anniversary, the item is beautiful and will be received with love. Many thanks for the first rate service you provide. Regards Alun
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
The order arrived very quickly and very nicely packed. The prosecco glasses had some imperfections on them which were replaced overnight once I reported this. Excellent service. This is a gift for... Ver mais
I purchased the KeiCo 220 sauna, from order to installation the service was exceptional. I originally dealt with Will who helped me select the right sauna for my garden, including purchasing the i... Ver mais
The KEICO gift set was absolutely beautiful and exceeded my expectations. Everything was carefully packaged, stylish, and felt very premium. The products inside were high quality and thoughtfully chos... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
At KeiCo, we’re passionate about creating meaningful products that support life’s highs and lows — from joyful celebrations to moments of calm and restoration. Our three collections —Celebrate, Wellness, and Living— are thoughtfully curated to bring quality, care, and connection into everyday life. We hope you love what we’re builing, and enjoy shopping with us as much as we love fulfilling every order.
Informações de contato
31-33 Kenyon Road, BB9 5SP, Lomeshaye, Brierfield, Reino Unido
- orders@thekeico.com
- thekeico.com
Respondeu a 25% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Paid for next day delivery but it took…
Paid for next day delivery but it took 4 days to arrive. No refund of the postage has been offered. Product itself was good.
Excellent Gift box presentation
Excellent ordering system and quality of product, the Gin Gift box was impressive in Appearance & Presentation.
A superb gift
A superb gift for a cousin's 25th wedding anniversary, the item is beautiful and will be received with love.
Many thanks for the first rate service you provide.
Regards
Alun
Initial order never arrived
Initial order never arrived, duplicate order arrived promptly and seller refunded original delivery charge.
We had an outstanding experience…
We had an outstanding experience working with Keira and her team. Their communication was clear, prompt, and professional, and the level of customer service we received was truly exceptional. They went above and beyond to ensure all our questions were answered and that we felt supported throughout the process. I would wholeheartedly recommend their services to anyone, and I’m genuinely excited to see the finished project come to life.
Reiki Garden Sauna...
Just had to take time out and leave a brilliant review for Keiron, Bully & Pev with respect to the final installation of our Reiki Sauna last week. Customer service second to none. Wonderful installation team with good attitude! Also thanks to Keira and her efficient manner in dealing with queries. Would highly recommend.
Excellent service
The order arrived very quickly and very nicely packed. The prosecco glasses had some imperfections on them which were replaced overnight once I reported this. Excellent service. This is a gift for someone so not sure how the prosecco tastes yet.
I love my latest purchases
I love my latest purchases. Now have 3!
I would like to have the explanations of each one - they are on the list, but haven't come out very clearly on my iPhone.
Fantastic garden furniture and faultless experience
Fantastic garden furniture! Really easy to purchase, delivery was easily arranged and fast, the furniture was easy and quick to put together. It looks fabulous, just like the pictures. The team were really responsive to my questions on WhatsApp too. Faultless.
I purchased the KeiCo 220 sauna
I purchased the KeiCo 220 sauna, from order to installation the service was exceptional. I originally dealt with Will who helped me select the right sauna for my garden, including purchasing the ice bath and cooler.
As expected the fitters turned up to date to install the sauna, both fitters Toby & Brad were friendly, helpful and very professional, The weather was horrendous however they completed the project to time and the quality of their work was second to none.
The sauna looks amazing in the garden.
Thanks to all the team at KeiCo
Would highly recommend them.
I haven't received any notification…
I haven't received any notification that my parcel was delivered to the address specified as it was a gift.

Resposta de Keico Living Ltd
Absolute first class.
Our interaction with Keico Living from start to finish has been nothing short of superb. I researched the life out of companies when seeking a garden sauna, and Keico always came out on top, and I can vouch for why. From initial contact, through to assisting with choosing the right sauna and package for us, payment, delivery schedule, fitting and all electrics was absolutely spot on. We are so happy with our garden sauna, performs better than we hoped and adds a touch of class to the garden. I cannot recommend this company more highly and wouldn’t hesitate to use again.

Resposta de Keico Living Ltd
I received a gift for my birthday from…
I received a gift for my birthday from my sister. I didn’t want to upset her by saying 1 of the glasses was broken. So I contacted the company myself ready to give them my delivery address and my sister address who ordered it. They didn’t require it and even sent I my work address as I requested. Levi who I dealt with was amazing and went above and beyond. A great asset for the company, Levi kept me advised through the whole process and sent me a new glass the following day. Just great customer service. Thank you again Levi, kind regards Anne

Resposta de Keico Living Ltd
The KEICO gift set was absolutely…
The KEICO gift set was absolutely beautiful and exceeded my expectations. Everything was carefully packaged, stylish, and felt very premium. The products inside were high quality and thoughtfully chosen, making the whole box feel special and luxurious. It’s a perfect gift idea and clearly made with attention to detail and love. Super classy, well presented, and definitely worth it.

Resposta de Keico Living Ltd
I have waited five months for the…
I have waited five months for the chiller to be delivered. At first Keiron was good at communicating the reasons for the delay and I really tried to be reasonable and understanding. Then he stopped updating me and now refuses to even reply to my messages. I have a unit I have paid in full for that I cannot use.
New year gift
Very simple! Can't thank you guys a perfect gift .Beautiful box it came in.
Again thanks.

Resposta de Keico Living Ltd
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.







