The Lighting Outlet Avaliações 

111
•
O TrustScore é 3 de um total de 5

3,0

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Bought three (Eurotech) lights as 'Outdoor sensor lights'. Turns out, that the sensor unit has to be bought separately, AND they don't have the sensor unit in stock. So I've bought three lights as s... Ver mais

Avaliado com 1 de um total de 5 estrelas

I purchased lights from the New Zealand on line shop. At no stage was I made aware that the items are shipped from Australia and that you would be required to pay NZ customs. This has cost an addit... Ver mais

Avaliado com 5 de um total de 5 estrelas

The product suits our home perfectly. The courier who delivered was rough - some parts were missing from the spike kit. Customer service went above and beyond, sending not only the missing parts but a... Ver mais

Avaliado com 5 de um total de 5 estrelas

Really happy with the Sentry Solar LED Coach Post Light. It looks great in the garden and was really easy to install. Great quality for the price, will be buying more in the future.

Detalhes da empresa

  1. Casa e Jardim

Informação fornecida por fontes externas variadas

The Lighting Outlet is a lighting superstore located in the Eastern Suburbs of Sydney. We stock the widest range of lighting products under one roof.


Informações de contato

3,0

Bom

O TrustScore é 3 de um total de 5

111 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

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3,0

Todas as avaliações

(111)

46 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Buyer beware! Scam company

I purchased a floor lamp a few weeks ago, which arrived damaged, faulty and the colour was different to what was advertised online. I contacted them immediately to which they said they would send another one. I told them I don’t want another one as the colour has been misrepresented. They have ignored my last five emails, have kept my money and left me with the damaged product. I’m now down $245, I wish I had read the reviews before dealing with this company. Never again!! they are scammers and best to be avoided. Next step is to report them to the commerce commission and hopefully get a charge back through my Visa debit card.

23 de junho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Shocking company to order from

Shocking company to order from. I waited months for a part order to be received, when I queried this with Lighting Outlet they advised they had emailed me to advise the main light had been discontinued that they had emailed to advise and because they hadn't had a response the sent the part order. I didn't receive their email, but it was like talking to a robot - that didn't matter, because the item had now been delivered - which was a light to compliment the discontinued light so therefore useless without it, all Lighting Outlet were prepared to do was offer a credit less delivery - complete waste of time talking to them, to be honest - I wouldn't order from this company if my life depended on it. The quality of lights pretty poor too.

1 de abril de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great service

Great service, friendly staff, good quality product and fast delivery. Happy customer
Thank you

20 de maio de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Wall mounted fan

I ordered a wall mounted fan from the Lighting Outlet recently and it was delivered promptly and in fine condition. The price was very competitive and service overall was what I was expecting. Top marks!

2 de abril de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Poor customer service management

Order arrived on time. Shades very poorly constructed and I asked for a replacement. Things went horribly downhill from there. Michele from customer service promises the earth and delivers nothing. Does not return phone calls and emails. Can never be reached because she's 'at the warehouse' where her phone can only be accessed by staff and she can't call customers. Very poor customer service from her and apparently no-one else can make a decision. This has been going on for 2 months. I've had one replacement of the 2 needed. Didn't know what had been sent and when the other will be arriving at my home. Does not have a grip on her job at all. Other staff have tried their best to get her to step up, to no avail.

10 de abril de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

The customer service of this company is…

The customer service of this company is so bad. We ordered two products 20 days ago, however we have not received any updates . The customer service staff is not helpful , not keeping promise to what she has made . Be aware of this company.

1 de abril de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Positive Experience!

I had a positive experience with The Lighting Outlet.
I received my order for outdoor wall lights approximately one week after placing the order, and the product met my expectations.
I will definitely use them again.

25 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great service

Great service, product arrived in a timely manner and in great condition. Would definitely recommend the Lighting Outlet and will be using them again. Gordon

30 de janeiro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Their advertise return policy of 30…

Their advertise return policy of 30 days is not a refund as i was led to believe but a store credit valid 6 months only. They advertise one thing on their front page of their website but it is different when you dig and read the fine prints.

30 de janeiro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Refused return or refund

Refused return or refund. Cheap plastic lantern that would not withstand being outside for long even though advertised as outdoor lighting.

23 de janeiro de 2025
Avaliação não solicitada

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