Received the lights I ordered, they are great quality, at a good price and delivered quickly. When I opened the GU10 bulbs included they were cool white not the warm white I'd ordered. Contacted Thel... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Received the lights I ordered, they are great quality, at a good price and delivered quickly. When I opened the GU10 bulbs included they were cool white not the warm white I'd ordered. Contacted Thel... Ver mais
A empresa respondeu
Customer service responded quickly to my enquiries regarding my order. If I'm honest it's the product that' no so great. The mirror is ideal for travel as it folds away but the quality is cheap plasti... Ver mais
A empresa respondeu
Very pleased with the lights I purchased from this company. They were easy to order and delivered on time and at a very good price. I had a slight issue with some minor damage to one of the fittings b... Ver mais
The under-counter strip light wouldn't charge and so obviously didn't work. After contacting the company, and asking for a refund, they asked for a photograph - which I sent immediately. T... Ver mais
A empresa respondeu
Respondeu a 92% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Fantastic lights for the garden . Was well happy
Firstly the lights sent were not as described (ip54 rated instead of ip65). I contacted the company numerous times before they agreed to refund my money plus all postage costs.
Eventually (after many times trying to contact them) they did refund the original costs but I am still awaiting the return postage. They do not reply to emails.
These lights were bought to put up for Christmas & i'm still trying to sort it out at the end of February
Great service, fantastic quality products, reasonable price and fast delivery!
Very pleased with the lights I purchased from this company. They were easy to order and delivered on time and at a very good price. I had a slight issue with some minor damage to one of the fittings but this has been resolved amicably. I would recommend this company
I ordered a couple of larger lights and was really happy with them,they give a brilliant bright white light,
I told my friend and ordered her some as well.
Quick delivery as well.
They look much nicer when on the ceiling than in the box.
Very quick delivery, great quality lighting at a good price, the lights look great at night and day.
Perfect. When approaches my porch, the light comes on. No more fumbling for me when trying to insert my key in the keyhole.
Good quality light with fast delivery and easy to install.
A top service from a top company, packed and delivered very promptly and a quality product.Recommended.

Resposta de Thelights4u
The customer service was great nothing was to much trouble.

Resposta de Thelights4u
I’ve had lots of lights from this company always delivered quickly and in great condition. They were exceptionally well priced and I’m delighted with them. Recommended.

Resposta de Thelights4u
Customer service responded quickly to my enquiries regarding my order. If I'm honest it's the product that' no so great. The mirror is ideal for travel as it folds away but the quality is cheap plastic and the light is not bright enough to be useful. I would have returned it but I don't want to pay further postage costs. I'll probably use the mirror on holiday but it's no good for everyday use. Fairly disappointed. Had a response from the xompany thanking me for my positive response. I am not sure they read the whole review??!!

Resposta de Thelights4u
Purchased a ceiling light and it was never delivered. Contacted the company to return some festoon lights (showing photographic evidence of their delivery) whilst highlighting the ceiling light had not been delivered. They said it was delivered on the 23rd December, so I asked for evidence. They replied with a delivery note from the courier, without a signature, or photographic evidence of the item being received by someone, or placed at my house. So my concern is the item was delivered to the wrong address or something else more concerning happened to it. Either way I do not have what I paid for. The overall cost of my purchase was £124. Only £25 was returned for the festoon lights. The remainder has not been processed as the supplier says it has been delivered. However, I have repeatedly informed them it has still not been delivered. I have asked for photographic evidence or a signature but they have not responded. I am now looking to officially recoup my money. Not impressed with how this has been handled considering I needed this light prior to Xmas as it was the only one both my partner and I agreed upon.

Resposta de Thelights4u
Ordered some lights , were never delivered and when i started calling them they said its already delivered which i never got and my money was taken . When asked for proof they sent me a picture of another parcel with a different name altogether. Now they are not answering my calls for a refund. Don’t order from them they together with Evri they postal partners are committing FRAUD. Stop ordering from these people. I lost my money and warning you don’t fall for them.

Resposta de Thelights4u
I have requested a refund via email (that is the only way), I have not received any response after several days. No one replies to follow up email...

Resposta de Thelights4u
Great product and quick delivery. Can't fault anything.
Definitely recommend and use again.

Resposta de Thelights4u
Great lights. Great service. Fast delivery.
What more can you ask?

Resposta de Thelights4u
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