The Mad Hatter of Durham Avaliações 

Quick delivery . Beautiful hats and scarves. Thank you

Fantastic product and always fabulous service - thank you x

Really happy with the new jumper!!! Quality is fantastic as always and can not fault the service!!! Love all my mad hatter products!

Quick service easy to use . I love mad hatter purchases well made feel beautiful and supporting local business

Only the best service, always received promptly and if I’ve had any queries always respond positively and promptly.
Amazing all round 🩷

Lovely selection of hats & quickly delivered.

Fantastic product & brilliant service! 5 stars!

Bought gifts from here many times now. Great hats and fast delivery. Highly recommend.

Beautiful hat bought for a Christmas present added a gift box which was lovely a great quality made product and very speedy delivery will definitely be using this company in the future so glad I found you Mad Hatter of Durham

Great service. Very quick delivery. Packaging beautiful. Excited to give this as a gift for Christmas

I was asked to write a review on here after my delivery was not received and I based that review on the fact that the parcel was not received and not left in a safe place and no safe place was agreed as per royal mail website. This was not a cheap item and I expected this to be delivered to the correct property and for the money I paid signed for service. I have since had very negative conversations with an Alex who has basically tried to blame me for this item not being delivered safely. The first review was based on that simple fact and the response is very unprofessional and now this review is based on that bad service. I just want my goods I have paid for to be delivered to the recipient. I have now asked for a refund because I have no confidence in their service.

Excellent quick service. No issues at all

Loved the spare pompoms I just need to get them in red

Incorrect hat delivered. Resolved immediately, correct hat sent dispatched that day.
Communications excellent.
Would buy again from them.

Second time ordering from MH.
Great quality, very quick delivery. I paid extra for the gift box which is definitely worth it if buying for a gift.
I still have my original hat for over 10years now, just goes to show the excellent quality they provide. One of my favourite online hat shop!
Well worth 5 stars

Over the moon with my purchase! Quality is fab and it looks gorgeous!

Website easy to use and found the hat I wanted to order quickly.
A gift box at £3.99 is automatically added to the order so please make sure that if you don't want one to remove. This caught me out and did not realise until I had placed the order. I messaged company to ask for it to be removed however did not see my message when I received an email to say order was being shipped following day. Replied to the email and left a message on the ansaphone and gift box was removed from my order and refund provided.
Super fast delivery - hat arrived within 48 hours of ordering.
Another fantastic hat - this is my second purchase.

Lovely hat and fast delivery. The wool is so soft and tactile. This’ll keep warm in the coldest of winter days whilst looking stylish too!

Lovely hat. Arrived the following day.
Very pleased with service.

Great quality hats lovely warm & stylish.
Colours to suit everyone and an excellent delivery service too
Likewise you can visit the shop too