Mansfield were booked to collect and deliver our car to Williams BMW at their service department at Stockport. Mohammed arrived at our home promptly. He was professional friendly and polite and a... Ver mais
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Veja o que dizem as avaliações
I was provided this company name due to an accident, they were so effecient and professional, keeping me informed every step of the process. Within minutes of discussing vehicle recovery I was given... Ver mais
Great service picking up a damaged vehicle and taking to the repair shop. The recovery driver was very efficient and thoroughly checked the car before safely loading onto his truck. Friendly,... Ver mais
A very efficient service with good timekeeping. Gareth our driver was friendly and very helpful. The tyre company in Stoke were excellent, they fitted a new tyre and we were able to continue our journ... Ver mais
Detalhes da empresa
Escrito pela empresa
The UKs largest dedicated vehicle Rescue & Recovery operator with over 200 fully trained staff and a fleet of 180 modern Rescue & Recovery vehicles that are fully supported by our continuous investment in the latest roadside response technology. With 24/7 365 nationwide coverage across 11 service centres coupled with a centrally located operation centre our team will continue to deliver the very best service to our extensive customer base.
Informações de contato
Unit 19A, Queensway Industrial Estate, ST6 4DS, Stoke-on-Trent, Reino Unido
- 0370 600 3444
- info@themansfieldgroup.com
- themansfieldgroup.com
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Great customer service on telephone
I had to call them out but managed to YouTube issue whilst waiting and got my car started.
Young man on telephone very polite and interested to know how I managed to rectify problem for future reference.
Pick up driver had been keeping me informed of his progress.
Good Service
It was a good service and your representative was friendly and professional.
You saved the day we broke down on the…
You saved the day we broke down on the M62 you were quick came with the correct size wagon friendly driver operator thank you
After having an accident the guy took…
After having an accident the guy took my car away for repair in a friendly and efficient way.
Yet again they can to our rescue
Yet again they can to our rescue ,after our breakdown last week we were taken to our local garage to hopefully repair our exhaust when fell off at an odd angle . Meaning we couldn’t drive our car , but the garage didn’t even have time to even look at our car by the following Thursday. So after calling Britannia again they sent out a very nice man and his truck to recover our still broken down car and took it to a different garage who looked at it the same day . What brilliant service , when your disabled and you only have the one car it’s nice to know that there some great people out there in your time of need .
DOES EXACTLY WHAT IT SAYS ON THE TIN.
Stress free service everything was on point excellent communication frendliy staff. Highly recommended.
Just dreadful
Just dreadful. The guy couldn’t wait to get away from the minute he arrived. Clearly his shift was coming to an end and all he wanted to do was get back home to Doncaster for 10pm. He could have towed the vehicle to our house but gave some excuse, forcing us to wait another five hours to get home with another rescue service. Really poor form particularly as we had a young child with us. 6 and a half hours before we got home at 1.30am from the original call out.
Unbelievably quick turning up
Unbelievably quick turning up, kind, respectful & polite. Was a stressful time, this removed the stress.
Delivery prompt and thorough
Delivery prompt and thorough
Spot on
Spot on. Nice man and speedy recovery. Excellent customer service. Very happy. Thank you
Trip to the garage
Very professional notifications to keep you in touch of any hold ups due to traffic, roadworks etc , quick and easy to load my rav 4 to my destination. The garage for an injector misfire
Good communication by text and whilst…
Good communication by text and whilst waiting for truck to arrive. App showing location of truck was also reassuring. Friendly driver in a clean truck helped take the stress out of the situation and provide a lift to a convenient place where I was able to pick up a replacement car.
Excellent service from Mansfield
Excellent service from Mansfield, they arrived within an hour and Chris identified the potential issue with the car. As a result I managed to fix it myself, without the expense of main dealer prices.
Kept informed about collection of my…
Kept informed about collection of my car,FAST response to phone calls., Polite driver and loaded my car quickly and with great care,Also great service from The Mansfield Group acting through my insurance WELL DONE 5STARS TO A GREAT TEAM
16th Birthday gone wrong.
We were on our way to Manchester for my Granddaughter's 16th Birthday treat. Although we had to wait longer than we expected for recovery, the recovery driver, and the staff at Mansfield were very pleasant, helpful and professional. We couldn't fault them. We never made it to Manchester, although the staff advised us of alternative places to visit
Brian was absolutely great
Brian was absolutely great, I am not in the best of health and he did say my car would probably get to my home, I wasn’t willing to try as I had a way to go on the motorway and didn’t want additional stress if the car broke down. Brian took me home and now I can have my car seen locally . Thank you for helping me.
My car wasn’t collected for a week…
My car wasn’t collected for a week after accident and found the communication very light I had to get a number of repair garage through a very dedicated and helpful staff member of enterprise hire . Car has came back and would not be a 1st class job carried out on it , ie blemishes on paint work also bubble in paint work and outside door trim not fitted properly.
The recovery service was reliable and…
The recovery service was reliable and efficient. I am so grateful to Mansfield Group for their help.
First time I’ve had to call for a…
First time I’ve had to call for a recovery and if this normal.
Bloody marvellous from start to finish updated throughout,phone call telling how long driver would be.As for driver great from start to dropping of at garage.
Have to say outstanding service.
Excellent service
Excellent service. Quality control. Dealt with quickly and efficiently. Reassured at all times.
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