The Modern Back Avaliações 266

O TrustScore é 5 de um total de 5

5,0

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Everything about selecting and purchasing my chair was top notch. Daniel was extremely knowledgeable and professional. He walked me thru all of my options. Delivery crew was on time and very profe... Ver mais

Avaliado com 5 de um total de 5 estrelas

Daniel Le at the Modern Back Store provided truly outstanding service from start to finish. His extensive knowledge, patience, and willingness to walk us through multiple models made the entire experi... Ver mais

Avaliado com 5 de um total de 5 estrelas

We had an amazing experience at The Modern Back. Daniel was fantastic, knowledgeable, friendly, and never pushy. We visited several times, and he patiently helped us find the perfect massage chair.... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

First rate experience from the first phone call to chair delivery and set-up. Tom, the owner, was fantastic. Helpful, patient with questions, and very knowledgeable which was important as modern mass... Ver mais

A empresa respondeu

Detalhes da empresa


Informações de contato

5,0

Excelente

O TrustScore é 5 de um total de 5

266 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Avaliado com 5 de um total de 5 estrelas

Excellent massage chair and experience

We had an amazing experience at The Modern Back. Daniel was fantastic, knowledgeable, friendly, and never pushy. We visited several times, and he patiently helped us find the perfect massage chair. We couldn’t be happier with our purchase and highly recommend checking them out!

We compared prices at multiple stores and online. Still, The Modern Back and Daniel still offered the best deal. You can shop with confidence knowing you’re getting a fair price and the best service.

9 de outubro de 2025
Avaliação não solicitada
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Resposta de The Modern Back

Thank you so much for your wonderful review! We’re thrilled to hear that you had such a positive experience at The Modern Back. Daniel will be delighted to know his patience, knowledge, and friendly approach helped you find the perfect massage chair—you truly chose well!

We’re also glad you felt confident in both the value and service you received. We work hard to offer fair pricing along with a stress-free, no-pressure experience, so your feedback means a great deal to us.

Enjoy every moment in your new chair, and please don’t hesitate to reach out if you ever need anything. We’re always here to help!

Warmest regards,
The Modern Back Team

Avaliado com 5 de um total de 5 estrelas

Daniel was fantastic

Daniel was fantastic, very informative in the selection process. Highly recommend going to their showroom to try out chairs.

27 de setembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Osaki DuoMax SE review

My wife and I shopped for months to find the right massage chair at the right price. We shopped the road shows at Costco and Sam’s Club as well as the stores and the internet (which I don’t recommend).
Daniel, at The Modern Back, was very helpful and allowed my wife and I to try as many chairs as we liked that he had on display. Daniel was very knowledgeable and easy to deal with. We felt absolutely no pressure at all. After shopping at a few other places that week, we returned to The Modern Back decided on the Osaki DuoMax SE. We absolutely love our chair. Daniel gave us an incredible deal with excellent service.
We highly recommend seeing Daniel at The Modern Back if you’re in the market for a massage chair.

12 de agosto de 2025
Avaliação não solicitada
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Resposta de The Modern Back

Thank you so much for your wonderful review and for sharing your shopping journey! We’re thrilled to hear that Daniel made your experience comfortable, informative, and pressure-free. It’s great to know you had the chance to compare different chairs and ultimately found the perfect fit with the Osaki DuoMax SE. We’re delighted that you’re enjoying your new chair and that you felt confident in both the value and service you received. Your recommendation means the world to us, and we truly appreciate your trust in The Modern Back. Wishing you and your wife many years of comfort and relaxation!

Avaliado com 5 de um total de 5 estrelas

We entered the store unsure of the…

We entered the store unsure of the product and with limited knowledge. Daniel is extremely knowledgeable about functions, benefits, comparisons, fit for particular individuals and situations. Above all, Daniel was patient as we spent a significant amount of time reviewing and re-reviewing the chairs. Because we drove 2.5 hours to get there, Daniel recognized our time commitment as well.

4 de setembro de 2025
Avaliação não solicitada
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Resposta de The Modern Back

Thank you so much for making the long trip to visit us and for sharing your experience. We’re thrilled to hear that Daniel was able to guide you with patience, expertise, and care. We understand how important it is to feel confident when making a decision, especially when it requires such a big time commitment, and we’re glad Daniel made the process worthwhile. We truly appreciate your trust and hope you enjoy the comfort and benefits of your new chair for years to come.

Avaliado com 5 de um total de 5 estrelas

I was very impressed with Daniel and…

I was very impressed with Daniel and the store. It is valuable to try out different chairs so you know that what you buy is what you want. We tried 4 different chairs and found the one we like. Daniel was very helpful. I checked Modern Back’s price with on line prices and found that Modern Back was less expensive. Great experience!!

29 de agosto de 2025
Avaliação não solicitada
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Resposta de The Modern Back

Thank you for your kind words and for sharing your experience! We’re so glad you had the opportunity to try out different chairs and find the perfect one for you. It’s wonderful to hear that Daniel was helpful throughout the process and that you found great value with us compared to online prices. We truly appreciate your trust in The Modern Back. Enjoy your new chair!

Avaliado com 5 de um total de 5 estrelas

The Best Experience

I had an incredible experience in purchasing a massage chair from The Modern Back. Daniel was my contact and he continually checked in with me before I purchased the chair and always responded immediately to any question I have both before and during the process. I recommend going into the store to try out a couple chairs before purchase. I am fully satisfied.

1 de setembro de 2025
Avaliação não solicitada
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Resposta de The Modern Back

Hey Greg. We're happy to hear you had a positive experience purchasing a massage chair from us. We're confident you will enjoy your Osaki Vito massage chair for many years to come. Your business is greatly appreciated.

Avaliado com 5 de um total de 5 estrelas

We visited the Modern Back showroom and…

We visited the Modern Back showroom and worked with Daniel, who spent nearly two hours with us showing different models and explaining all the features. He was very knowledgeable and patient, and helped us choose the perfect chair that met all our needs. Daniel also coordinated the delivery and arranged removal of our old chair, making the whole process smooth and stress-free. Our new chair was delivered just three days after our showroom visit. Excellent service from start to finish—highly recommend Daniel and Modern Back!

23 de agosto de 2025
Avaliação não solicitada
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Resposta de The Modern Back

Hi Anna. Thank you for your kind words. We're lucky to have Daniel on our team. I'm sure you will enjoy your Osaki DuoMax SE for many years to come.

Avaliado com 5 de um total de 5 estrelas

My Favorite Massage Chair

I’ve been wanting a massage chair and after checking around I drove down to The Modern Back in Sarasota. I met Dan there and he showed me a few chairs for my aches & pains. I’m so glad I met Dan and how he has helped me throughout this process. I have called Dan numerous of times with questions and he is so patient & understanding. Dan helped me feel so at ease & confident with his knowledge that I purchased the Highpointe today. If you are on the fence about a massage chair. Go see Dan!
You will be glad you did.

26 de julho de 2025
Avaliação não solicitada
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Resposta de The Modern Back

Hi William. We are pleased to hear you are happy with your Osaki Highpointe massage chair. It's one of our favorites as well. If you need us for anything, don't hesitate to reach out. Thank you.

Avaliado com 5 de um total de 5 estrelas

Excellent Customer Service…

We had an unsatisfactory experience with a massage chair from another company in the past. Consequently, this time we were determined to select the right establishment and receive the service and chair that met our requirements. Fortunately, we discovered Modern Back. They not only offered a diverse range of massage chairs, but also the staff were exceptional. Moreover, they possessed the expertise and integrity to guide us in choosing the ideal massage chair that suited our needs and lifestyle. I am extremely grateful to Daniel and Tom for delivering outstanding service. I will definitely award Modern Back a five-star review for their business.

3 de julho de 2025
Avaliação não solicitada
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Resposta de The Modern Back

We appreciate those 5-stars. Thank you!

Avaliado com 5 de um total de 5 estrelas

I bought the Osaki Vivo massage chair…

I bought the Osaki Vivo massage chair from The Modern Back as a birthday gift for my wife, and I couldn’t be happier with the experience. Daniel was the reason I chose to make the purchase. He was incredibly knowledgeable, friendly, and truly made the process quick and easy. His excellent service gave me full confidence in the product. The chair arrived in just three days, and the delivery service from Andres was smooth and professional. Everything was set up perfectly. I highly recommend Daniel and The Modern Back for anyone looking for quality service and top-tier massage chairs.

9 de julho de 2025
Avaliação não solicitada
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Resposta de The Modern Back

Thank you for sharing your positive experience with everyone. Flowers & cards are great, but a massage chair is the ultimate gift for a loved one. I'm sure your wife will enjoy her new Osaki Vivo for many birthdays to come.

Avaliado com 5 de um total de 5 estrelas

Great customer service, price, and fast free shipping.

Daniel Le reached out right after I started researching chairs and came across The Modern Back's website. He answered all my questions, and steered me to the right chair (Osaki Atlas XL) for someone my height (6' 3"). The price beat Costco's sale price, shipping was free and very fast, and the sales tax was included in the sale price. I chose to set the chair up myself, which wasn't extremely difficult, but the arms and foot rest are quite heavy. I recommend paying a little extra and getting the White Glove service. Not only will they unbox and put your chair together, but they also remove the cardboard, styrofoam, (there's a lot of styrofoam!), and the pallet. Well worth the extra cost. If you've been considering getting a Massage Chair, don't wait any longer. Give Daniel Le a call. You won't regret it. My wife and I use the chair every day. My only regret is that I waited so long to purchase one! - Ron

20 de junho de 2025
Avaliação não solicitada
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Resposta de The Modern Back

Hey Ron. Thanks for the endorsement. The Osaki Atlas XL is a great go-to massage chair for tall guys like yourself. We're also happy to hear the delivery & setup went smoothly. We're fortunate to have a great staff that knows how to treat customers like family. Thanks again.

Avaliado com 5 de um total de 5 estrelas

Exceptional service

I would like to thank Daniel at Modern Back for taking the time on several occasions to educate me on the best option to choose when selecting a massage chair. Daniel was very polite and his communication skills exceeded my expectations. The delivery team provided top notch white glove service. If you are thinking about purchasing a massage chair they are the one stop shop! Thank you for delivering the best customer service. I am truly enjoying my Atlas XL everyday.

28 de junho de 2025
Avaliação não solicitada
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Resposta de The Modern Back

Hi Nicole. We're happy to hear that you received an excellent education on massage chairs during your visit. Thank you for such a glowing review. We're very confident you will enjoy your Atlas XL massage chair for many years to come.

Avaliado com 5 de um total de 5 estrelas

Outstanding Business

I live about 2 hours from "The Modern Back" store and was travelling south to S. Florida. While driving I called store to look at massage chairs however they were closed. Daniel came in on his day off and spent over 2 hours with me, and he was very accommodating. He reviewed all the chairs, pros and cons, and I tried most of them. Never felt rushed. And this guy really knows massage chairs. Never had a budget or knew anything about these things. Did not buy at this time, but after this visit I at least felt somewhat informed. Upon leaving he thanked us for coming in (even on his day off). I did additional research on the chair I really liked. Osaki 4D Duo Max SE and found I could buy it local to my home for the same price. I started to think about the kindness of Daniel and his pleasant demeaner, and the few subsequent calls I had with Alexis (I believe the store owner) which gave me a level of comfort about spending a substantial amount of money. I did buy the Osaki 4D Duo Max SE and the white glove delivery from "The Modern Back" and glad I did. The chair was delivered in 5 days as promised, and by real pros. They were so careful, cleaned all packing materials, positioned the chair as to my liking and spent time with me to be certain of my understanding of its use. True "white glove" delivery. I can honestly say "The Modern Back" is a first-class business run the way a business should be, but hard to find in today's society. I am so happy with my purchase, and my selection of chair could not have been better which was only possible thru Daniels assistance. Thank you so much...... Eddie

13 de junho de 2025
Avaliação não solicitada
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Resposta de The Modern Back

Wow! Thank you for such a detailed review. We're so grateful that you purchased your Osaki DuoMax SE from us. We're proud of our staff who work tirelessly to ensure everyone is treated like family. If you need us at all in the future for anything, please don't hesitate to reach out. Thank you again.

Avaliado com 5 de um total de 5 estrelas

I recently purchased a new massage…

I recently purchased a new massage chair for my home in Sarasota from the Modern Back. The experience was nothing short of amazing. Before I visited their showroom, I called in multiple times with questions & spoke to Alexis. She was very helpful & thorough with all her answers. She knows her stuff.

Visiting their showroom was a treat. This place is like the Mecca for massage chairs. I've never seen so many. Trying out the massage chairs in person was a game-changer. I was greeted at the store by Dan, who was very patient with me the entire visit. I learned that I prefer more intense massages. With so many great options, it took a few days to make a decision. I ended up getting the Osaki Highpointe. Dan was there every step of the way, answering my calls & text messages. There was never any pressure to buy.

The delivery was smooth & painless. The delivery guys arrived on time. My chair was set up in my bedroom within less than 35 minutes of their arrival. Those guys were real pros.

I want to thank the entire Modern Back Team for their patience and professionalism. I'm thrilled to have found this place. I've already referred them to my neighbor, who also recently purchased a massage chair from them.

Again, my experience was amazing. I wish I could give them more than 5 stars!

2 de junho de 2025
Avaliação não solicitada
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Resposta de The Modern Back

Hi Jess. Thank you so much for your such a glowing & detailed review. We are quite delighted that we were able to find the right massage chair for you. We also want to thank you for referring your neighbor to us. If you need anything at all, please don't hesitate to contact us.

Avaliado com 5 de um total de 5 estrelas

Great experience

Daniel was very professional and showed us a few chairs that would work for us. We bought a floor model for a discounted price. Fast delivery and great communication by Charlie and his helper. We would definitely consider this store for any future purchases.

18 de maio de 2025
Avaliação não solicitada
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Resposta de The Modern Back

Hi Stacey. Thank you for your kind review. I'm sure you & your husband will enjoy your Osaki Admiral II massage chair for many years to come. Reach out if you need anything. Thank you.

Avaliado com 5 de um total de 5 estrelas

Honest business

Daniel did what professional person supposed do for a honest business, very kind and assist with all care and answer all questions the costumer have. That's was the experience that my wife and I had when we got in the store. I definitely recommend this store to anyone looking to buy a product and don't forget to ask for Daniel, you won't regret!!
And by the way, we purchased a OSAKI OS AI VIVO 4D+2D !!!

14 de junho de 2025
Avaliação não solicitada
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Resposta de The Modern Back

Thank you for your kind review. We are happy to hear that Daniel was able to help you find the perfect massage chair. Let us know if you need anything.

Avaliado com 5 de um total de 5 estrelas

Great Service!

A few years ago, I was in an accident that damaged my spine. I'm constantly battling with back pain since then. I sat in a friend's massage chair, which he had also purchased from The Modern Back the previous year & I couldn't believe my back felt better after just 30 mins in his chair. My friend swears by his chair & referred me to the guys over at the Modern Back.

So, I visited their showroom in Sarasota and was wildly impressed by their selection. I was greeted by Dan, who had the patience of a saint, as I spent hours in the showroom trying out all their massage chair. Dan answered all my questions. Not once did I feel pressured in the sale. The guy really knows massage chairs.

Ultimately, I chose the Osaki DuoMax SE. It had just the right amount of intensity I needed, and I love all the features. This chair is the Cadillac of massage chairs, in my opinion. Oh, and I was even able to finance the entire purchase for 0% interest with no money down.

They already had my massage chair in stock, so I got my delivery within 3 days. I was absolutely amazed. The white-glove delivery guys (Charles and James) set up my chair like professionals and even took away all the packaging.

I've owned my massage chair for 3 weeks now & it's really helping me manage my back pain. My favorite programs are the Thai stretch & neck/shoulder auto programs.

If you are struggling with back pain, owning a massage chair is worth its weight in gold. I only wish I had bought one sooner. And if you're in the market for a massage chair, you have to check the guys at The Modern Back. The guys really know how to take care of business the right way.

31 de maio de 2025
Avaliação não solicitada
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Resposta de The Modern Back

Hi Chris. Wow! Thank you for such a detailed review. It was a pleasure helping you find the perfect massage chair. We are also happy to hear that you've seen immediate results from owning a massage chair. We hope this review leaves an impression for those like yourself looking for a more natural remedy for pain relief. If you need anything at all, please do reach out.

Thank you,

The Modern Back Management

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