Everything about selecting and purchasing my chair was top notch. Daniel was extremely knowledgeable and professional. He walked me thru all of my options. Delivery crew was on time and very profe... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Daniel Le at the Modern Back Store provided truly outstanding service from start to finish. His extensive knowledge, patience, and willingness to walk us through multiple models made the entire experi... Ver mais
We had an amazing experience at The Modern Back. Daniel was fantastic, knowledgeable, friendly, and never pushy. We visited several times, and he patiently helped us find the perfect massage chair.... Ver mais
A empresa respondeu
First rate experience from the first phone call to chair delivery and set-up. Tom, the owner, was fantastic. Helpful, patient with questions, and very knowledgeable which was important as modern mass... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre The Modern Back
Escrito pela empresa
Informações de contato
347 Interstate Blvd, 34240, Sarasota, Estados Unidos
- 800-416-4304
- support@themodernback.com
- themodernback.com
Excellent massage chair and experience
We had an amazing experience at The Modern Back. Daniel was fantastic, knowledgeable, friendly, and never pushy. We visited several times, and he patiently helped us find the perfect massage chair. We couldn’t be happier with our purchase and highly recommend checking them out!
We compared prices at multiple stores and online. Still, The Modern Back and Daniel still offered the best deal. You can shop with confidence knowing you’re getting a fair price and the best service.

Resposta de The Modern Back
Daniel was fantastic
Daniel was fantastic, very informative in the selection process. Highly recommend going to their showroom to try out chairs.
Osaki DuoMax SE review
My wife and I shopped for months to find the right massage chair at the right price. We shopped the road shows at Costco and Sam’s Club as well as the stores and the internet (which I don’t recommend).
Daniel, at The Modern Back, was very helpful and allowed my wife and I to try as many chairs as we liked that he had on display. Daniel was very knowledgeable and easy to deal with. We felt absolutely no pressure at all. After shopping at a few other places that week, we returned to The Modern Back decided on the Osaki DuoMax SE. We absolutely love our chair. Daniel gave us an incredible deal with excellent service.
We highly recommend seeing Daniel at The Modern Back if you’re in the market for a massage chair.

Resposta de The Modern Back
We entered the store unsure of the…
We entered the store unsure of the product and with limited knowledge. Daniel is extremely knowledgeable about functions, benefits, comparisons, fit for particular individuals and situations. Above all, Daniel was patient as we spent a significant amount of time reviewing and re-reviewing the chairs. Because we drove 2.5 hours to get there, Daniel recognized our time commitment as well.

Resposta de The Modern Back
I was very impressed with Daniel and…
I was very impressed with Daniel and the store. It is valuable to try out different chairs so you know that what you buy is what you want. We tried 4 different chairs and found the one we like. Daniel was very helpful. I checked Modern Back’s price with on line prices and found that Modern Back was less expensive. Great experience!!

Resposta de The Modern Back
The Best Experience
I had an incredible experience in purchasing a massage chair from The Modern Back. Daniel was my contact and he continually checked in with me before I purchased the chair and always responded immediately to any question I have both before and during the process. I recommend going into the store to try out a couple chairs before purchase. I am fully satisfied.

Resposta de The Modern Back
We visited the Modern Back showroom and…
We visited the Modern Back showroom and worked with Daniel, who spent nearly two hours with us showing different models and explaining all the features. He was very knowledgeable and patient, and helped us choose the perfect chair that met all our needs. Daniel also coordinated the delivery and arranged removal of our old chair, making the whole process smooth and stress-free. Our new chair was delivered just three days after our showroom visit. Excellent service from start to finish—highly recommend Daniel and Modern Back!

Resposta de The Modern Back
Daniel was knowledgeable
Daniel was knowledgeable, would recommend both him and delivery team they set up quickly no problems
My Favorite Massage Chair
I’ve been wanting a massage chair and after checking around I drove down to The Modern Back in Sarasota. I met Dan there and he showed me a few chairs for my aches & pains. I’m so glad I met Dan and how he has helped me throughout this process. I have called Dan numerous of times with questions and he is so patient & understanding. Dan helped me feel so at ease & confident with his knowledge that I purchased the Highpointe today. If you are on the fence about a massage chair. Go see Dan!
You will be glad you did.

Resposta de The Modern Back
Excellent Customer Service…
We had an unsatisfactory experience with a massage chair from another company in the past. Consequently, this time we were determined to select the right establishment and receive the service and chair that met our requirements. Fortunately, we discovered Modern Back. They not only offered a diverse range of massage chairs, but also the staff were exceptional. Moreover, they possessed the expertise and integrity to guide us in choosing the ideal massage chair that suited our needs and lifestyle. I am extremely grateful to Daniel and Tom for delivering outstanding service. I will definitely award Modern Back a five-star review for their business.

Resposta de The Modern Back
I bought the Osaki Vivo massage chair…
I bought the Osaki Vivo massage chair from The Modern Back as a birthday gift for my wife, and I couldn’t be happier with the experience. Daniel was the reason I chose to make the purchase. He was incredibly knowledgeable, friendly, and truly made the process quick and easy. His excellent service gave me full confidence in the product. The chair arrived in just three days, and the delivery service from Andres was smooth and professional. Everything was set up perfectly. I highly recommend Daniel and The Modern Back for anyone looking for quality service and top-tier massage chairs.

Resposta de The Modern Back
Great customer service, price, and fast free shipping.
Daniel Le reached out right after I started researching chairs and came across The Modern Back's website. He answered all my questions, and steered me to the right chair (Osaki Atlas XL) for someone my height (6' 3"). The price beat Costco's sale price, shipping was free and very fast, and the sales tax was included in the sale price. I chose to set the chair up myself, which wasn't extremely difficult, but the arms and foot rest are quite heavy. I recommend paying a little extra and getting the White Glove service. Not only will they unbox and put your chair together, but they also remove the cardboard, styrofoam, (there's a lot of styrofoam!), and the pallet. Well worth the extra cost. If you've been considering getting a Massage Chair, don't wait any longer. Give Daniel Le a call. You won't regret it. My wife and I use the chair every day. My only regret is that I waited so long to purchase one! - Ron

Resposta de The Modern Back
Exceptional service
I would like to thank Daniel at Modern Back for taking the time on several occasions to educate me on the best option to choose when selecting a massage chair. Daniel was very polite and his communication skills exceeded my expectations. The delivery team provided top notch white glove service. If you are thinking about purchasing a massage chair they are the one stop shop! Thank you for delivering the best customer service. I am truly enjoying my Atlas XL everyday.

Resposta de The Modern Back
Great experience overall and delivery…
Great experience overall and delivery and setup was fast.
Outstanding Business
I live about 2 hours from "The Modern Back" store and was travelling south to S. Florida. While driving I called store to look at massage chairs however they were closed. Daniel came in on his day off and spent over 2 hours with me, and he was very accommodating. He reviewed all the chairs, pros and cons, and I tried most of them. Never felt rushed. And this guy really knows massage chairs. Never had a budget or knew anything about these things. Did not buy at this time, but after this visit I at least felt somewhat informed. Upon leaving he thanked us for coming in (even on his day off). I did additional research on the chair I really liked. Osaki 4D Duo Max SE and found I could buy it local to my home for the same price. I started to think about the kindness of Daniel and his pleasant demeaner, and the few subsequent calls I had with Alexis (I believe the store owner) which gave me a level of comfort about spending a substantial amount of money. I did buy the Osaki 4D Duo Max SE and the white glove delivery from "The Modern Back" and glad I did. The chair was delivered in 5 days as promised, and by real pros. They were so careful, cleaned all packing materials, positioned the chair as to my liking and spent time with me to be certain of my understanding of its use. True "white glove" delivery. I can honestly say "The Modern Back" is a first-class business run the way a business should be, but hard to find in today's society. I am so happy with my purchase, and my selection of chair could not have been better which was only possible thru Daniels assistance. Thank you so much...... Eddie

Resposta de The Modern Back
I recently purchased a new massage…
I recently purchased a new massage chair for my home in Sarasota from the Modern Back. The experience was nothing short of amazing. Before I visited their showroom, I called in multiple times with questions & spoke to Alexis. She was very helpful & thorough with all her answers. She knows her stuff.
Visiting their showroom was a treat. This place is like the Mecca for massage chairs. I've never seen so many. Trying out the massage chairs in person was a game-changer. I was greeted at the store by Dan, who was very patient with me the entire visit. I learned that I prefer more intense massages. With so many great options, it took a few days to make a decision. I ended up getting the Osaki Highpointe. Dan was there every step of the way, answering my calls & text messages. There was never any pressure to buy.
The delivery was smooth & painless. The delivery guys arrived on time. My chair was set up in my bedroom within less than 35 minutes of their arrival. Those guys were real pros.
I want to thank the entire Modern Back Team for their patience and professionalism. I'm thrilled to have found this place. I've already referred them to my neighbor, who also recently purchased a massage chair from them.
Again, my experience was amazing. I wish I could give them more than 5 stars!

Resposta de The Modern Back
Great experience
Daniel was very professional and showed us a few chairs that would work for us. We bought a floor model for a discounted price. Fast delivery and great communication by Charlie and his helper. We would definitely consider this store for any future purchases.

Resposta de The Modern Back
Daniel was very knowledgeable and…
Daniel was very knowledgeable and answered all our questions.

Resposta de The Modern Back
Honest business
Daniel did what professional person supposed do for a honest business, very kind and assist with all care and answer all questions the costumer have. That's was the experience that my wife and I had when we got in the store. I definitely recommend this store to anyone looking to buy a product and don't forget to ask for Daniel, you won't regret!!
And by the way, we purchased a OSAKI OS AI VIVO 4D+2D !!!

Resposta de The Modern Back
Great Service!
A few years ago, I was in an accident that damaged my spine. I'm constantly battling with back pain since then. I sat in a friend's massage chair, which he had also purchased from The Modern Back the previous year & I couldn't believe my back felt better after just 30 mins in his chair. My friend swears by his chair & referred me to the guys over at the Modern Back.
So, I visited their showroom in Sarasota and was wildly impressed by their selection. I was greeted by Dan, who had the patience of a saint, as I spent hours in the showroom trying out all their massage chair. Dan answered all my questions. Not once did I feel pressured in the sale. The guy really knows massage chairs.
Ultimately, I chose the Osaki DuoMax SE. It had just the right amount of intensity I needed, and I love all the features. This chair is the Cadillac of massage chairs, in my opinion. Oh, and I was even able to finance the entire purchase for 0% interest with no money down.
They already had my massage chair in stock, so I got my delivery within 3 days. I was absolutely amazed. The white-glove delivery guys (Charles and James) set up my chair like professionals and even took away all the packaging.
I've owned my massage chair for 3 weeks now & it's really helping me manage my back pain. My favorite programs are the Thai stretch & neck/shoulder auto programs.
If you are struggling with back pain, owning a massage chair is worth its weight in gold. I only wish I had bought one sooner. And if you're in the market for a massage chair, you have to check the guys at The Modern Back. The guys really know how to take care of business the right way.

Resposta de The Modern Back
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.







