Everything about selecting and purchasing my chair was top notch. Daniel was extremely knowledgeable and professional. He walked me thru all of my options. Delivery crew was on time and very profe... Ver mais
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Veja o que dizem as avaliações
Daniel Le at the Modern Back Store provided truly outstanding service from start to finish. His extensive knowledge, patience, and willingness to walk us through multiple models made the entire experi... Ver mais
We had an amazing experience at The Modern Back. Daniel was fantastic, knowledgeable, friendly, and never pushy. We visited several times, and he patiently helped us find the perfect massage chair.... Ver mais
A empresa respondeu
First rate experience from the first phone call to chair delivery and set-up. Tom, the owner, was fantastic. Helpful, patient with questions, and very knowledgeable which was important as modern mass... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre The Modern Back
Escrito pela empresa
Informações de contato
347 Interstate Blvd, 34240, Sarasota, Estados Unidos
- 800-416-4304
- support@themodernback.com
- themodernback.com
Excellent massage chair with all the…
Excellent massage chair with all the bells and whistles....1 month in and no problems.

Resposta de The Modern Back
Absolutely love our new chair
Absolutely love our new chair. Awesome installation and service. So glad we found out about modern back

Resposta de The Modern Back
I had a phenomenal experience during my…
I had a phenomenal experience during my purchase of a massage chair from Modern Back. Tanya at Modern Back did an amazing job answering all my questions and going over the features of the massage chair I was interested in. She was also quick to price match the chair from another website and processed my order as fast as one can. I received my massage chair within 10 days after placing an order. Couldn't have asked for a better service experience. A+ service!

Resposta de The Modern Back
Great service and people
Great service and people. Help navigate you through a confusing product space

Resposta de The Modern Back
I did a lot of research to find the best Massage Chair…
I did a lot of research to find the best Massage Chair. I found it in the Lauraco i9 Custom Medical Massage Chair. Then I looked at as many retailers I could and picked "The Modern Back", in Boynton Beach, FL. I got the best price there. Customer Service was excellent. I was told I wouldn't receive my chair until early February. I purchased in November, 2021. I received the chair on February, 8th. I could not be more satisfied how this purchase went. I watched every video I could find on the Lauraco i9 chair and many other high-end Massage Chairs. It took a couple of months to research as many Massage chairs as possible. I am certain I made the right purchase. I have had the chair for three days now. WOW, what a massage chair. If you are in the market for the best Massage Chair made, watch as many Lauraco i9 Massage Chair videos you can to see how these chairs are made and what materials are used.

Resposta de The Modern Back
I spied this chair on website!
I spied this chair on website and had my mind made up. Tanya reinforced my preliminary decision. Red is my color. The delivery was flawless, installation quick. The chair has given the both of us hours of massages. The End.

Resposta de The Modern Back
Excellent service and excellent…
Excellent service and excellent delivery and installation good showroom pleasant Staff

Resposta de The Modern Back
after nearly 2 months
after nearly 2 months, my chair is still not fixed and working.

Resposta de The Modern Back
Excellent experience all around
Excellent experience all around. Informative and friendly sales service.

Resposta de The Modern Back
Easy Transaction and Purchase
Fast delivery! The Osaki chair is great! Tanya was great to work with! Thank you!

Resposta de The Modern Back
Had a excellent experience shopping…
Had a excellent experience shopping here. The staff was friendly and professional. If you are looking for A quality chair at the best price around this is the place to shop.

Resposta de The Modern Back
Very positive shopping experience
Very positive shopping experience. The sales personnel listened to my needs and allowed me as much time as I needed to test the capabilities of several chairs. The delivery was flawless and the product, thus far (one month) is exactly as advertised.

Resposta de The Modern Back
So glad I made this decision.
The Daiwa Supreme Hybrid is a wonderful massage chair.

Resposta de The Modern Back
Sale representative was great
Sale representative was great, easy to order and pleasant to work with. Delivery took longer than expected. White-glove service fell short and was disappointed with delivery service. Modern Back should vet their sub-contractors for white-glove service quality.

Resposta de The Modern Back
Tom Walls is extremely knowledgeable…
Tom Walls is extremely knowledgeable and passionate about this industry and only carries the most reputable brands and top-rated chairs in his showroom. He was very patient with me and took the time to explain all the nuances of the various chairs the day I literally spent like five straight hours in the store going back and forth trying to hone in on the best fit for me. I was retiring an older Inada that served me well for many years but got damaged in my move to Tampa from Georgia. Daiwa is my new toy, and I appreciate the extended warranty offered. The white glove delivery was flawless and the chair was delivered at record speed over the holiday. Tom will beat the best price, had excellent follow-through during the entire process, and applied no sales pressure. Thanks again.

Resposta de The Modern Back
One of the best buying experiences I’ve…
One of the best buying experiences I’ve had in a long time. Tom was super helpful and patient and answered all my questions and has kept in touch since my purchase! No sales pressure and the Titan massage chair is everything we’ve been looking for. As a detective for my local sheriffs office the stresses can mount. Coming home and relaxing in our new massage chair has been wonderful. They were very supportive of me as a first responder. My wife suffers from RA and after a long day at work, it has been very good for her. She’s even fallen asleep in the chair! I HIGHLY Recommend The Modern Back!

Resposta de The Modern Back
Save your back and your money.
Save your back and your money.
We love this chair! My back and sciatic haven't felt this good in a long time. Plus, my wife and I spent $150/month for a one hour massage and tip. Now we have this in our room and use it daily and no longer require the monthly visit. Seems crazy to say but the chair pays for itself! Wisest purchase we've made in a long time.

Resposta de The Modern Back
We bought the Jupiter Titan LE
We bought the Jupiter Titan LE. This massage chair is awesome- has a variety of different massages as well as being able to concentrate on one area. Also since I am tall, the leg extension allows for more comfort. Highly recommend!! In addition, their white glove delivery was outstanding. If you are in the market for a massage chair, definitely recommend going to The Modern Back - very helpful in selecting our chair.

Resposta de The Modern Back
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