The Modern Back Avaliações 266

O TrustScore é 5 de um total de 5

5,0

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Everything about selecting and purchasing my chair was top notch. Daniel was extremely knowledgeable and professional. He walked me thru all of my options. Delivery crew was on time and very profe... Ver mais

Avaliado com 5 de um total de 5 estrelas

Daniel Le at the Modern Back Store provided truly outstanding service from start to finish. His extensive knowledge, patience, and willingness to walk us through multiple models made the entire experi... Ver mais

Avaliado com 5 de um total de 5 estrelas

We had an amazing experience at The Modern Back. Daniel was fantastic, knowledgeable, friendly, and never pushy. We visited several times, and he patiently helped us find the perfect massage chair.... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

First rate experience from the first phone call to chair delivery and set-up. Tom, the owner, was fantastic. Helpful, patient with questions, and very knowledgeable which was important as modern mass... Ver mais

A empresa respondeu

Detalhes da empresa


Informações de contato

5,0

Excelente

O TrustScore é 5 de um total de 5

266 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Avaliado com 5 de um total de 5 estrelas

Excellent massage chair with all the…

Excellent massage chair with all the bells and whistles....1 month in and no problems.

24 de fevereiro de 2022
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Resposta de The Modern Back

Thank you Brad for the kind review! We trust you and your family will enjoy this Supreme Hybrid chair for years to come!

Avaliado com 5 de um total de 5 estrelas

I had a phenomenal experience during my…

I had a phenomenal experience during my purchase of a massage chair from Modern Back. Tanya at Modern Back did an amazing job answering all my questions and going over the features of the massage chair I was interested in. She was also quick to price match the chair from another website and processed my order as fast as one can. I received my massage chair within 10 days after placing an order. Couldn't have asked for a better service experience. A+ service!

22 de fevereiro de 2022
Avaliação não solicitada
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Resposta de The Modern Back

Thank you Umair! We appreciate the kind words and are happy we are able to assist you in finding the right massage chair. Enjoy!

Avaliado com 5 de um total de 5 estrelas

Great service and people

Great service and people. Help navigate you through a confusing product space

19 de fevereiro de 2022
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Resposta de The Modern Back

Thank you for visiting our showroom in Sarasota. Glad you found a chair that works for you. The Titan Jupiter is well built and very reliable. ~ Colin

Avaliado com 5 de um total de 5 estrelas

I did a lot of research to find the best Massage Chair…

I did a lot of research to find the best Massage Chair. I found it in the Lauraco i9 Custom Medical Massage Chair. Then I looked at as many retailers I could and picked "The Modern Back", in Boynton Beach, FL. I got the best price there. Customer Service was excellent. I was told I wouldn't receive my chair until early February. I purchased in November, 2021. I received the chair on February, 8th. I could not be more satisfied how this purchase went. I watched every video I could find on the Lauraco i9 chair and many other high-end Massage Chairs. It took a couple of months to research as many Massage chairs as possible. I am certain I made the right purchase. I have had the chair for three days now. WOW, what a massage chair. If you are in the market for the best Massage Chair made, watch as many Lauraco i9 Massage Chair videos you can to see how these chairs are made and what materials are used.

11 de fevereiro de 2022
Avaliação não solicitada
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Resposta de The Modern Back

Thank you Alton for the kind review! The Luraco i9 is a fantastic chair and I know you and your wife will enjoy for a long time

Avaliado com 5 de um total de 5 estrelas

I spied this chair on website!

I spied this chair on website and had my mind made up. Tanya reinforced my preliminary decision. Red is my color. The delivery was flawless, installation quick. The chair has given the both of us hours of massages. The End.

8 de fevereiro de 2022
Avaliação não solicitada
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Resposta de The Modern Back

Thank you Don, this is a great color choice and we wish you many years of enjoyment!

Avaliado com 5 de um total de 5 estrelas

Excellent service and excellent…

Excellent service and excellent delivery and installation good showroom pleasant Staff

7 de fevereiro de 2022
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Resposta de The Modern Back

Thank you Ross. I trust this chair will bring you years of enjoyment!

Avaliado com 1 de um total de 5 estrelas

after nearly 2 months

after nearly 2 months, my chair is still not fixed and working.

4 de fevereiro de 2022
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Resposta de The Modern Back

Hi Jeff. I'm sorry to hear that your lift chair is still not working. We will be in contact first thing Monday morning with Ultra Comfort to get you an update. I appreciate your patience. If you have any further concerns, please call us 800 416 4304. UPDATE: We are glad your chair has been fixed.

Avaliado com 5 de um total de 5 estrelas

Easy Transaction and Purchase

Fast delivery! The Osaki chair is great! Tanya was great to work with! Thank you!

27 de janeiro de 2022
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Resposta de The Modern Back

Thank you Glenn. We appreciate your business and know you will enjoy this chair for years to come!

Avaliado com 5 de um total de 5 estrelas

Had a excellent experience shopping…

Had a excellent experience shopping here. The staff was friendly and professional. If you are looking for A quality chair at the best price around this is the place to shop.

22 de janeiro de 2022
Avaliação não solicitada
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Resposta de The Modern Back

Thanks Bill. The Admiral by Osaki is a very popular massage chair. Hope it serves you well for a decade or more.

Avaliado com 5 de um total de 5 estrelas

Very positive shopping experience

Very positive shopping experience. The sales personnel listened to my needs and allowed me as much time as I needed to test the capabilities of several chairs. The delivery was flawless and the product, thus far (one month) is exactly as advertised.

22 de janeiro de 2022
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Resposta de The Modern Back

Thank you Greg. The Daiwa Pegasus is a very nice chair and we are glad you picked it. I love the 'Royal Treatment' auto program.

Avaliado com 4 de um total de 5 estrelas

Sale representative was great

Sale representative was great, easy to order and pleasant to work with. Delivery took longer than expected. White-glove service fell short and was disappointed with delivery service. Modern Back should vet their sub-contractors for white-glove service quality.

13 de janeiro de 2022
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Resposta de The Modern Back

Thanks Jim. Glad the Osaki Admiral finished its voyage safely.

Avaliado com 5 de um total de 5 estrelas

Tom Walls is extremely knowledgeable…

Tom Walls is extremely knowledgeable and passionate about this industry and only carries the most reputable brands and top-rated chairs in his showroom. He was very patient with me and took the time to explain all the nuances of the various chairs the day I literally spent like five straight hours in the store going back and forth trying to hone in on the best fit for me. I was retiring an older Inada that served me well for many years but got damaged in my move to Tampa from Georgia. Daiwa is my new toy, and I appreciate the extended warranty offered. The white glove delivery was flawless and the chair was delivered at record speed over the holiday. Tom will beat the best price, had excellent follow-through during the entire process, and applied no sales pressure. Thanks again.

12 de janeiro de 2022
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Resposta de The Modern Back

Thank you Michelle. It was my absolute pleasure helping you decide on purchasing the Daiwa Supreme Hybrid. Its dual roller system puts this chair on its own island of luxury. I'm confident you will enjoy this massage chair for many years to come.

Kind Regards,

Tom Walls
Founder/Owner

Avaliado com 5 de um total de 5 estrelas

One of the best buying experiences I’ve…

One of the best buying experiences I’ve had in a long time. Tom was super helpful and patient and answered all my questions and has kept in touch since my purchase! No sales pressure and the Titan massage chair is everything we’ve been looking for. As a detective for my local sheriffs office the stresses can mount. Coming home and relaxing in our new massage chair has been wonderful. They were very supportive of me as a first responder. My wife suffers from RA and after a long day at work, it has been very good for her. She’s even fallen asleep in the chair! I HIGHLY Recommend The Modern Back!

3 de janeiro de 2022
Avaliação não solicitada
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Resposta de The Modern Back

Scott - It was a pleasure helping you & your spouse find the right massage chair. It motivates & encourages me knowing that our massage chairs help to heal & lessen stress for our customers like yourself. Please feel free to reach out to me anytime if you have any questions or concerns. Thank you for your business.

Tom Walls
Owner/Founder
The Modern Back

Avaliado com 5 de um total de 5 estrelas

Save your back and your money.

Save your back and your money.

We love this chair! My back and sciatic haven't felt this good in a long time. Plus, my wife and I spent $150/month for a one hour massage and tip. Now we have this in our room and use it daily and no longer require the monthly visit. Seems crazy to say but the chair pays for itself! Wisest purchase we've made in a long time.

2 de janeiro de 2022
Avaliação não solicitada
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Resposta de The Modern Back

Thank you. Sounds like the chair will pay for itself in short order.

Avaliado com 5 de um total de 5 estrelas

We bought the Jupiter Titan LE

We bought the Jupiter Titan LE. This massage chair is awesome- has a variety of different massages as well as being able to concentrate on one area. Also since I am tall, the leg extension allows for more comfort. Highly recommend!! In addition, their white glove delivery was outstanding. If you are in the market for a massage chair, definitely recommend going to The Modern Back - very helpful in selecting our chair.

1 de janeiro de 2022
Avaliação não solicitada
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Resposta de The Modern Back

Thanks John. Thanks for mentioning our assembly team. They have 25 years of experience and really enjoy making customers happy. Enjoy your Jupiter. ~ Colin

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