Extremely grateful for approving my loan given my low credit score. But they could see I have much recent history of consistently repairing that. From there the process was quick concise and efficient... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I have borrowed from One Stop for 3 times and their customer service is outstanding. They don't only look at your credit score but also your finance circumstances and your affordability. I feel very w... Ver mais
A empresa respondeu
The process from start to finish was smooth and straight forward. Kept me informed at all times Very quick and fast service..
A empresa respondeu
Simple to apply and time frame from applying to receiving funds is very good as in couple of hours.
A empresa respondeu
Detalhes da empresa
Sobre The One Stop Money Shop
Escrito pela empresa
Whatever your circumstances, including bad credit history, if you are looking for a loan with friendly local service, The One Stop Money Shop can help.
About us
The One Stop Money Shop was founded in 2002 and originally started as a credit broker for short term affordable loans. The business later transformed into an online money lender as it continues to operate today.
Based in Wakefield, Yorkshire, we are proud to our northern roots and to be serving the whole of the UK with a flexible, instalment loan product. Moving away from the traditional payday loan product, we are pleased to offer loans repaid over 6,9 and 12 months which give customers greater flexibility and breathing space to repay their loans.
The One Stop Money Shop is a fully authorised lender under the Financial Conduct Authority, registration number 713424.
As an authorised firm, we have demonstrated our commitment to provide safe and transparent financial products with our customers' best interests at heart.
We carry out a series of checks to ensure that customers can afford to repay our loans without falling into financial difficulty and being clear and transparent is part of the company culture and centre to everything we do.
How to apply for a loan
Visit our website and complete our simple online loan application form. You'll receive a decision within minutes.
More information
For more information, please visit our website or click one of the following links.
Informações de contato
The One Stop Money Shop, Ground Floor, Cora House, 20 Gills Yard, Wakefield, WF1 3BZ, WF1 3BZ, Wakefield, Reino Unido
- 01924 377771
- apply@theonestopmoneyshop.co.uk
- theonestopmoneyshop.co.uk
4,6
Excelente
545 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Been customer before and now again
Been customer before and now again
Very straight forward
Thank you
6 de março de 2025
Resposta da The One Stop Money Shop
Hi, thank you for taking the time to provide a rating. We constantly try to focus on quick decisions and pay outs
Great loan company
Great, straightforward process. Was reluctant to use open banking but made process easier and all sorted. Affordable repayments
Thank you
4 de março de 2025
Resposta da The One Stop Money Shop
Hi, thank you for taking the time to provide a rating, your opinion is valued greatly, and it helps us maintain an excellent standard of service to our customers.
Resposta da The One Stop Money Shop
Hi, thank you for taking the time to provide a rating. We constantly try to focus on quick decisions and pay outs
They are rude
They are rude, vile and threatening. They have no interest in any customers wellbeing.
They set up direct debits without your authorisation. And then they threaten legal court papers then charge you £50 for it.
They also take into someone else’s wages/income bank account, even though their name isn’t on the loan.
Will be reporting them.
24 de fevereiro de 2025
Avaliação não solicitada
Resposta da The One Stop Money Shop
Thank you for sharing your feedback. We understand that financial difficulties can be challenging, and we are sorry to hear about your recent experience. Please contact the office and we will try and help you with your account problems
Resposta da The One Stop Money Shop
Hi, thank you for taking the time to provide a rating. We constantly try to focus on quick decisions and pay outs
Interesting how quickly after providing…
Interesting how quickly after providing all the information that it said they couldn't offer a loan. Do they really offer loans or are they just seeking private data
8 de fevereiro de 2025
Avaliação não solicitada
Resposta da The One Stop Money Shop
Thank you for leaving your comment and for your interest in The One Stop Money Shop. We're sorry to learn that you haven't had a good experience us. Based on your comment, you are unhappy that we have been unable to approve your loan application.
Our goal has always been to provide reasonable access to affordable credit for individuals who may not be able to access credit elsewhere. We have managed to achieve this by ensuring that we treat every applicant as an individual and fully assess every customers' circumstances to ensure that the product we provide will help them. As a responsible lender, all our loans are subject to an in-depth suitability assessment. This takes into account any information we obtain from the Credit Reference Agency, meaning that, unfortunately, there are some applications that we are unable to approve.
We would also like to reassure you that we do not collect customers data to share with other companies.
Application was simple enough.
Application was simple enough.. it was the repeated emails and texts asking for information that had already been submitted in the application.. This happened on more than one occasion..
Just kept repeating information already submitted..
5 de fevereiro de 2025
Resposta da The One Stop Money Shop
Thank you for taking the time to reply and feedback. Your comments have been taken onboard. Sometimes there is a delay in requests being received and they may occasionally overlap. We are constantly aiming to develop our processes to make applying as streamlined and as easy as possible. We are glad you found our application process simple to use.
Resposta da The One Stop Money Shop
As we specialise in lending to people with past credit issues, a higher rate of interest is charged which reflects the higher risks involved. All applicants must read and sign the loan agreement - indicating that they are happy with the terms
Dragged along all day and gave everything
After seeing these glowing reviews that TOSMS look closely at your circumstances rather then treat you as a score i felt that they would understand. Other lenders refused but TOSMS approved me and then asked for loads of information which i presented within 30 mins of them sending the email.
However, they were insisting on open banking which is not possible due to my bank not being on the list to choose to connect too. But having no ccj or defaults or even missing a payment in the last 3 years i was still told after initially approval that i was declined.
So in short i gave a lot of information in and wasted all that time and effort on falsely leading me into thinking TOSMS was different. But in reality if you haven't got open banking i wouldn't waste a day sending in a large amount of information throughout the day. In my case it was 4 emails of information i replied to and sent in.
And that's without a bad credit score or bad credit repayments.
So sad about the outcome and the leading along.
31 de janeiro de 2025
Avaliação não solicitada
Resposta da The One Stop Money Shop
As responsible lenders we must ensure all information declared and provided is correct. This sometimes means asking for further documentation. Open banking is sometimes required based on credit score, loan amount and other parameters. We are sorry we were unable to assist this time
Easy application process
Easy application process, and extremely helpful staff. Would highly recommend.
20 de janeiro de 2025
Resposta da The One Stop Money Shop
The team here at The One Stop Moneyshop is thrilled to receive such great rating, thank you.
Resposta da The One Stop Money Shop
Hi, thank you for taking the time to provide a rating. We are proud of our high service levels
Was very helpful.
17 de janeiro de 2025
Resposta da The One Stop Money Shop
We are grateful that you took the time out to leave us a review. Your feedback is much appreciated
Resposta da The One Stop Money Shop
Hi, thank you for taking the time to provide a rating. We are proud of our high service levels
Grateful service was done quickly thank…
Grateful service was done quickly thank you
15 de janeiro de 2025
Resposta da The One Stop Money Shop
Hi, thank you for taking the time to provide a rating. We constantly try to focus on quick decisions and pay outs
Excellent service
15 de janeiro de 2025
Resposta da The One Stop Money Shop
Hi, thank you for taking the time to provide a rating. We are proud of our high service levels
Resposta da The One Stop Money Shop
Hi, thank you for taking the time to provide a rating. We constantly try to focus on quick decisions and pay outs
Great Service in emergency
It's very good and very help full in emergency time thank you Team
13 de janeiro de 2025
Resposta da The One Stop Money Shop
We are grateful that you took the time out to leave us a review. Your feedback is much appreciated
Resposta da The One Stop Money Shop
We're happy to see that you had a 5-Star experience using The One Stop MoneyShop. Thank you so much for sharing.
Amazing service...
It was an amazing service when I needed it. Very clear and simple process and the member of staff I spoke to was very friendly and polite. I would definitely use again should I need to.
9 de janeiro de 2025
Resposta da The One Stop Money Shop
Hi, thank you for taking the time to provide a rating. We constantly try to focus on quick decisions and pay outs
Resposta da The One Stop Money Shop
Hi, thank you for taking the time to provide a rating. We are proud of our high service levels
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.