Excellent and highly professional service. We are grateful to our solicitors and legal assistants here for their help which has made our sale and purchase very smooth. Their Client Portal is especiall... Ver mais
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Excellent and highly professional service. We are grateful to our solicitors and legal assistants here for their help which has made our sale and purchase very smooth. Their Client Portal is especiall... Ver mais
A empresa respondeu
I used The partnership , Guildford branch, when I sold my house and bought a property and they were exceptionally efficient and provided a really good service. I always received answers to questions v... Ver mais
A empresa respondeu
Well what can I say I have never found a solicitor this good. Right from the start we were contacted immediately put onto their portal and informed immediately on every issue. This system that they ha... Ver mais
A empresa respondeu
Great service provided by the whole team, supported by a smart piece of software - app. Faisal - Alex were super supportive through the process.
A empresa respondeu
Escrito pela empresa
Artillery House, GU1 4QH, Guildford, Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I am very happy with my experience with The Partnership.
Due to the vendor, my buying process was a pretty quick one - Bethany and Fred especially were excellent with dealing with the tight timeframe and getting me to completion as smoothly as possible. Their communication was excellent and they managed my purchase with great care. At exchange, Megan from the completions team also had excellent communication. I felt that I was well looked after throughout the process which at times was exceptionally stressful! I felt very reassured to have such a great team handling my purchase.

Resposta da The Partnership
Their online portal is a dream.
I was recommend the Partnership by a friend and i'm so glad they did.
They provide a great online abstraction over what is traditionally a very call and physical process.
Having Buddhima and Alice was perfect for me, they handled all the random questions I had and dealt with the myriad of 3rd parties that needed to be contacted when selling my flat.
I would highly recommend for anyone selling a flat

Resposta da The Partnership
Major problems between 5/11/25 and 22/01/26relating to POA which you have a copy
various complications raised about POA and appointment of a Trustee and referral to the court of protection.All this was unnecessary and eventually you confirmed that the use of an attorney under POA was acceptable which I had argued from the outset.
Information provided to 4Stamp was wrong more than once.
My original buyer dropped out and a new one commenced early Jan 2026
TR1 was drawn up incorrectly and also contract.
Fittings and contents form - you used the one from
previous buyer dated 10/25 which I had to point out.
Incorrect SDLT forms 26/02
In one case my son James was shown as Attorney although he is not named in the deed
02/03 continuing problems with SDLT forms (see email)including wrong completion date
Even 11 days after completion I am still getting forms to complete and my daughter is being referred to as Miss not Mrs
I have not listed all problems but reference to a number of lengthy emails will tell the full story.
Sorry but not the performance I would have expected from a professional firm

Resposta da The Partnership
Would highly recommend The Partnership to anyone with conveyancing needs.
We felt very supported throughout the whole process, and really appreciated the tracker to understand what was happening in the background.

Resposta da The Partnership
I had contact with Ronnie and Makai
Both lovely ladies
Polite and patient
Would recommend partnership group any day

Resposta da The Partnership
Excellent service with a 1st class portal handling all communications in one place whale keeping you updated on any action carried out or pending with a weekly email update summary. Not the most expensive nor the cheapest but just the best at customer service for all contacts I dealt with. Trustworthy enough to have another pending transaction with them based on their professionalism that I wish the other parties with as similar.

Resposta da The Partnership
rishi, ryan and completion team were great - clear concise and supportive - dashboard was great and easy to navigate

Resposta da The Partnership
Initially the comms and responsiveness was not great. However, after addressing that, things improved dramatically and I felt I was heard and mattered to them as a client. Not the cheapest conveyance solicitors but I was glad a paid the extra. The rest of the experience was excellent. The portal was easy to use and kept us abreast of current status at all times. Would I use them again? Definitely!

Resposta da The Partnership
Both Michelle and Joseph were professional, well informed and were able to provide the explanations we needed as first time buyers in the UK.
Michelle was thorough and detailed, kept us informed and made us feel comfortable by clearly providing the risks associated with each step.
The online system works well, we are able to access it easily, find relevant items, and the interface is intuitive.
The billing was a little confusing however after review we were able to get a clear understanding.
The only place we felt improvement could be made is the interaction with the other side's solicitor. At times we would find out via the realtor that they were simply not on the same page as the Partnership. A couple of times we had to push for phone calls, and direct interaction as the other side was simply not responsive or was not on top of key tasks. In all cases it was the other side that was dropping the ball. We would recommend once it is established that the other solicitor is not responsive a more proactive protocol should be initiated to avoid delays.
It took us from September to March to complete. We think that was pretty long.

Resposta da The Partnership
The portal is perfect - so easy to navigate. All queries were answered promptly and we felt ‘guided’ through the process in a really helpful way. I would definitely recommend you to friends.

Resposta da The Partnership
Rishi & Ryan have been so helpful, involving 3 properties
Communication is a powerful tool, they gave 100% support to us.
They are a credit to Partnership and so professional in every way
I have told colleagues of my experience with your company
Thank you
Grey

Resposta da The Partnership
Clear guidance and regular weekly updates via the portal were excellent.

Resposta da The Partnership
The portal is well organized, clear and easy to use. Communication is efficient and response times very low.
Confidence is high
My buyer used a cheap online service and it was awful for him (and as a result me) with many delays for processing simple things. The Partnership by contrast costs more but the peace of mind and care is worth it

Resposta da The Partnership
From introduction to completion every member of the team were informed, helpful and responsive. The online portal and notifications via SMS and email ensured I could conduct affairs quickly and whilst travelling abroad. I would highly recommend Rishi and Ryan as a team and would readily instruct them for any future property work I need.

Resposta da The Partnership
I found the partnership very efficient and easy to deal with and their Portal was excellent, I would highly recommend using them for house sales

Resposta da The Partnership
Fantastic service. Everything was super simple, very responsive. The web-interface was brilliant to use and kept me updated on the status at every stage of the process.

Resposta da The Partnership
Simple to understand the entire process with there portal

Resposta da The Partnership
A rather prolonged sale process, for various reasons, but dealt with in a professional manner. Kept fully up to speed and informed through their very good on line platform.

Resposta da The Partnership
Great communication via online portal, weekly updates provided, and clear guidance throughout sale and purchase of property, with minimal delays caused by their handling

Resposta da The Partnership
It was always easy to speak to one of the team.
I did have an issue as I had used The Partnership for my purchase of the now sold house.
There were queries coming from my buyers solicitors and the team were asking me the questions.
These questions the Partnership had asked when they did my conveyancing on the purchase. That was disappointing that wasn't picked up - saved me and them time.

Resposta da The Partnership
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