I visited The Perfume Shop in Blackburn and was served by Shenaz. I definitely wasn’t the easiest customer to deal with 😂, but Shenaz was so patient, helpful and professional throughout. Thank yo... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoUnit 15, Upper Ground Floor, The Mall, BB1 7JQ BLACKBURN, GB
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Veja o que dizem as avaliações
Great experience excellent customer service! Friendly with a smile, gave me a lot of recommendations for a my wife’s present, got served by Shenaz. I will definitely be coming back to this store t... Ver mais
A empresa respondeu
Asma has a lovely personality and completely guided me through many different discounts and brands wholeheartedly to understand my taste. She has amazing customer service and was ready to support and... Ver mais
A empresa respondeu
Top notch service by Shenaz. I walked in with my kids to get just one perfume (Armani code), but I ended up getting two others in addition. Warm, accommodating and professional staff.
A empresa respondeu
Detalhes da empresa
- Perfumaria
- Fornecedor de Produtos de Beleza
- Fornecedor de Cosméticos e Perfumes
- Loja de Cosméticos
- Fornecedor de Fragrâncias e Aromas
- Loja de produtos para cabelo
Escrito pela empresa
The Perfume Shop is the UK’s largest specialist fragrance retailer with 255 stores across the UK & Ireland, selling all major designer fragrance brands, classic and celebrity perfumes, aftershaves and body products with unrivalled expertise at value for money prices.
Informações de contato
Unit 15, Upper Ground Floor, The Mall, BB1 7JQ, BLACKBURN, Reino Unido
4,9
Excelente
285 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
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Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The perfume shop is our go to place to…
The perfume shop is our go to place to shop the staff are brilliant but today Asma was fab! Excellent customer service lovely woman too.
15 de junho de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The customer service offered by shehnaz
The customer service offered buly shehnaz was awesome. She was so respectful and polite. It was an amazing experience.
14 de junho de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
“Shenaz is the best
“Shenaz is the best! I keep coming back to this store because of her excellent service. She is always friendly, helpful, and professional. Highly recommended!”
13 de junho de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I ordered Hugo magnetic and received…
I ordered Hugo magnetic and received Armani you
2 de junho de 2026
Resposta da The Perfume Shop - Blackburn 186
Hello Tatsiana,
Thank you for your review, I am very sorry to hear about the issue with your recent order and completely understand how disappointing it must have been to receive the incorrect fragrance.
I have looked into this for you and in order for us to resolve this as quickly as possible, we would kindly ask that you contact our Customer Service team with 3 or more clear images of what you have received. This will allow us to fully investigate and put this right for you as soon as possible.
We sincerely apologise for the inconvenience caused and appreciate your patience while we work to resolve this for you.
Kind regards,
Jasmyn
The Perfume Shop Customer Services
Amazing customer service from Shenaz
Amazing customer service from Shenaz, really nice and friendly.. helpful. Would defo recommend:)
13 de junho de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I was happy with the support i received…
I was happy with the support i received Sam has been really polite and helpful. Will definitely come back again.
12 de junho de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Eileen was fantastic
Eileen was fantastic! She was very patient and helpful. Great customer service!!
12 de junho de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent lady behaviour 👏 and price…
Excellent lady behaviour 👏 and price are good 👍🏻
12 de junho de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Helpful staff
Asma was very helpful in helping me find a gift for my friend. She presented great customer service and was very friendly. I would recommend her to another friend and anyone who is looking to get a gift for their friends or family.
12 de junho de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Very good service would recommend to…
Very good service would recommend to anyone to go in store and see Asma for any recommendations would come again
12 de junho de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Very good service packaged well and…
Very good service packaged well and arrived on time
7 de junho de 2026
Resposta da The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Asma served me today
Asma served me today! Helped me choose two perfumes for my parents and was very sweet and helpful!
10 de junho de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Asma was very helpful
Asma was very helpful, she helped me out a lot and chose the perfect perfumes for me. She’s alwyas made my trip good and helpful.
9 de junho de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Sam was amazing she helped us choose…
Sam was amazing she helped us choose and was very helpful
7 de junho de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Always the best customer service when…
Always the best customer service when coming to perfume shop. Thank you to shenaz for your assistance to find the perfect scent. Such a lovely place for high quality perfumes.
6 de junho de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Saw Shenaz in Blackburn store today
Saw Shenaz in Blackburn store today. Super helpful fantastic customer service with a lovely smile. Thank you
5 de junho de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Brilliant service from Asma
Brilliant service from Asma. Efficient and on point.
5 de junho de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Shenaz was amazing
Shenaz was amazing!
Very helpful, informative & just all round wonderful - nothing was too much to ask.. & an absolute credit to The Perfume Shop.
Thank you Shenaz
4 de junho de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Customer service was really good
Customer service was really good. Our server Asma was really helpful and lovely to speak to
3 de junho de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing experience
Very welcoming and helpful with quick service and very good customer service from Asma
3 de junho de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Blackburn 186
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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