Jade at The Perfume Shop was excellent. She offered good advice and her customer service was really professional. She gift wrapped the bottles for us as well as providing an excellent service
A empresa respondeu
Localização
Trocar localizaçãoUnit 15a, Ground Floor Mall, The Market Place, BL1 2AL BOLTON, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I came in for a specific product that unfortunately wasn’t in stock, however this was no bother as ordering it into store was swift and hassle free. I ordered on a Saturday and it was available the fo... Ver mais
A empresa respondeu
First time went to perfume shop,the lady in the shop was very nice and helpful. She was very kind and was giving good customer service.
A empresa respondeu
Brilliant service from start to finish, especially thanks to Jade Sharples. She made everything easy to understand, even for someone who isn’t super technical, and kept me fully informed throughout th... Ver mais
A empresa respondeu
Detalhes da empresa
- Perfumaria
- Fornecedor de Produtos de Beleza
- Fornecedor de Cosméticos e Perfumes
- Loja de Cosméticos
- Fornecedor de Fragrâncias e Aromas
- Loja de produtos para cabelo
Escrito pela empresa
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Informações de contato
Unit 15a, Ground Floor Mall, The Market Place, BL1 2AL, BOLTON, Reino Unido
4,9
Excelente
98 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Thank you Jade
Jade served me very well. Best customer service experience.
14 de março de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Bolton 188
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Very kind and helpful
14 de março de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Bolton 188
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Resposta da The Perfume Shop - Bolton 188
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Jade was a great help with purchasing…
Jade was a great help with purchasing my wife's birthday present thanks
13 de março de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Bolton 188
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Very good service and gift wraps
Very good service and gift wraps
12 de março de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Bolton 188
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Sharon was really helpful thankyou
12 de março de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Bolton 188
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Resposta da The Perfume Shop - Bolton 188
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Jade & Lewis were amazing
Jade & Lewis were amazing, the were very polite and helped me with my purchase, excellent customer service, would definitely recommend
10 de março de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Bolton 188
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Thank you for Maryam she was very nice…
Thank you for Maryam she was very nice kind and helpfull
9 de março de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Bolton 188
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
jade was amazing helping up pick what…
jade was amazing helping up pick what we wanted and wrapping my other half’s birthday present
6 de março de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Bolton 188
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Jade
Jade, live the smile and great customer service, I will be back just for her
6 de março de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Bolton 188
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing experience
Amazing experience, Jade was lovely show us lots of perfumes with a smile and she was exceptional
6 de março de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Bolton 188
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Jade was lovely
Jade was lovely, amazing service, very friendly and helped us a lot
6 de março de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Bolton 188
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Jade was an amazing employee and helped…
Jade was an amazing employee and helped me to find a gift for my mum she took her time to speak to me and helped me find what I was looking for.
6 de março de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Bolton 188
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Jade in the branch in Bolton was…
Jade in the branch in Bolton was brilliant. So polite and helpful and as im so indecisive extremely patient with me. Thank you for a great shopping experience!
5 de março de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Bolton 188
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I came in for a specific product that…
I came in for a specific product that unfortunately wasn’t in stock, however this was no bother as ordering it into store was swift and hassle free. I ordered on a Saturday and it was available the following Monday. In store I was greeted by Jade whose customer service was excellent, she was kind, professional and very easy going. Overall a great experience, thank you.
28 de fevereiro de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Bolton 188
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Very knowledgeable staff as always!
Had a lovely time being served by Hasnah :) Very knowledgaleable!
3 de março de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Bolton 188
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Jade :)
Jade was so kind and attentive , she made the whole experience super easy and enjoyable. What a wonderful asset to the team :)
1 de março de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Bolton 188
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Staff where verry attentive and gave…
Staff where verry attentive and gave great advice towards what I needed, even though I didn't know. Will be back again in the near future
1 de março de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Bolton 188
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Alina was quick to help and was very…
Alina was quick to help and was very nice x
21 de fevereiro de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Bolton 188
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.