The Perfume Shop in Boundary Outlet Walsall are such a friendly team. The manager, Teresa goes out of her way to ensure you have a great shopping experience. Its great to see them doing so many chari... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoBoundary Mill Stores, Junction 10 Retail Park, Bentley Mill Way, WS2 0LE WALSALL, GB
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Veja o que dizem as avaliações
Visited BM Newcastle and was assisted by Shannon who helped me purchase a gift for my nan she gift wrapped it after advising me the ideal birthday gift
A empresa respondeu
A lot of choice. Staff very helpful. Managed to get what I wanted. Together with the purchase two samples were included. One of these proved to be very nice so I placed an order and delivery was made... Ver mais
A empresa respondeu
I went in on Wednesday to get a perfume for one of the family members birthday, I was greeted by a great team. Saba was very helpful in helping me chose, showing me different options and explaining th... Ver mais
A empresa respondeu
Detalhes da empresa
- Perfumaria
- Fornecedor de Produtos de Beleza
- Fornecedor de Cosméticos e Perfumes
- Loja de Cosméticos
- Fornecedor de Fragrâncias e Aromas
- Loja de produtos para cabelo
Escrito pela empresa
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Informações de contato
Boundary Mill Stores, Junction 10 Retail Park, Bentley Mill Way, WS2 0LE, WALSALL, Reino Unido
4,6
Excelente
58 avaliações
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Resposta da The Perfume Shop - Boundary Mill 137
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Visited BM Newcastle and was assisted…
Visited BM Newcastle and was assisted by Shannon who helped me purchase a gift for my nan she gift wrapped it after advising me the ideal birthday gift
17 de maio de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Boundary Mill 137
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop in Boundary Outlet Walsall
The Perfume Shop in Boundary Outlet Walsall are such a friendly team. The manager, Teresa goes out of her way to ensure you have a great shopping experience. Its great to see them doing so many charity events. They offer an amazing range of perfumes etc. Highly recommend giving them a visit.
16 de maio de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Boundary Mill 137
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
A lot of choice
A lot of choice. Staff very helpful. Managed to get what I wanted. Together with the purchase two samples were included. One of these proved to be very nice so I placed an order and delivery was made next day. Fanrastic!
30 de abril de 2026
Resposta da The Perfume Shop - Boundary Mill 137
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Members of staff in you outlet are…
Members of staff in you outlet are friendly and very helpful.
Ordering me the perfume I was asking for
29 de março de 2026
Resposta da The Perfume Shop - Boundary Mill 137
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great service ,ordered in Store was…
Great service ,ordered in Store was delivered day after
25 de março de 2026
Resposta da The Perfume Shop - Boundary Mill 137
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great customer service
I didn’t get to catch her name but the lovely lady working on shift this morning was so helpful and accommodating!! Helped me look for the perfect gift at an affordable price!!
21 de março de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Boundary Mill 137
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Perfume paid for, delivery paid for no goods received.
Ordered perfume for my wife’s birthday paid extra delivery didn’t arrive they couldn’t find my house because the sales assistant omitted my house name. Customer services said they would get another consignment posted guess what never happened. Customer services said they give explanations but guess what that has not received. Five days on no perfume, no explanation given it’s joke no nightmare I will not be using this company again.
16 de março de 2026
Resposta da The Perfume Shop - Boundary Mill 137
Hello,
Thank you for sharing your experience, and I sincerely apologise for the issues you’ve encountered. I completely understand how frustrating this must be, especially as it was a special purchase for your wife’s birthday.
Please rest assured that I am looking into this personally and will ensure that a member of our team contacts you directly by the end of business today with an update. I really appreciate your patience while we resolve this matter.
Kind regards,
Jasmyn
The Perfume Shop Customer Services
Resposta da The Perfume Shop - Boundary Mill 137
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Good when there is an offer on!:)
21 de julho de 2025
Resposta da The Perfume Shop - Boundary Mill 137
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Very good 👍 I was informed every step…
Very good 👍 I was informed every step of the way brilliant experience thank you
4 de março de 2026
Resposta da The Perfume Shop - Boundary Mill 137
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The perfume I was looking for not…
The perfume I was looking for not available in shop. The lovely sales person was very polite, friendly and helpful. She kindly ordered online for me and perfume was received in couple of days. Excellent service.
13 de fevereiro de 2026
Resposta da The Perfume Shop - Boundary Mill 137
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Customer service
I and my wife was at the perfume shop, had a bit of a difficulty in making choices, Kathleen help us in making a good choice by explaining the product to us in a professional way, she was patient and above and beyond. She made the whole process of buying easy. Thank you.
12 de fevereiro de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Boundary Mill 137
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Personable, polite and professional service
I am pleased to share the excellent service received
from Kathleen who was an absolute delight and could help enough.
Kathleen acknowledged us upon arrival which unfortunately did not happen in another one of your stores and showed that she valued our business.
Professional, personable and polite during interactions.
Help with my rewards card was also appreciated.
4 de fevereiro de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Boundary Mill 137
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The process from ordering to receiving…
The process from ordering to receiving the perfume in the post was excellent.
24 de janeiro de 2026
Resposta da The Perfume Shop - Boundary Mill 137
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Gift Perfume
I went in on Wednesday to get a perfume for one of the family members birthday, I was greeted by a great team. Saba was very helpful in helping me chose, showing me different options and explaining the different scents. as I did not know what to go for and turns out my present went down a treat they loved the smell. - Thanks guys will be coming back again
21 de janeiro de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Boundary Mill 137
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I wait for you to contact me to let me…
I wait for you to contact me to let me know my order had been delivered to your shop I had no email or any contact to let me know it had been delivered to your shop then when I can’t to the shop to find out wear it was I was told from the shop assistant I had recived it I told her I hadn’t that it was being delivered to the shop she insisted that I had I asked her to check to make sure I gave her my order number again she then found my order behind the counter no apology given at all for no contact or for accusing me of already receiving my order to my house even after I told her it was going to the shop don’t think I will be using that shop again boundery outlet walsal which is a shame because the original girl that took the order I think was holly was so helpful. I still hadn’t had contact on 23/12/25 to collect it and it had been deliverd to shop in 5 days
11 de dezembro de 2025
Resposta da The Perfume Shop - Boundary Mill 137
Hi,
We appreciate you bringing this to our attention. We're sorry to hear about the lack of communication regarding your order and the experience you had in our shop. We'll investigate why you weren't notified upon delivery and address the service you received when collecting your order. We value your feedback and will use it to improve our processes.
The Perfume Shop
Another lovely shopping experience
Another visit to The Perfume Shop and again a lovely shopping experience, this time I was welcomed by Teresa supported by Holly.
Teresa was warm great eye contact, interaction and professionalism, she helped me choose a Christmas present then wrapped it beautifully.
The recipient was especially impressed with the personalised ribbon, not seen in the Billericay/ Basildon areas by them!
19 de dezembro de 2025
Avaliação não solicitada
Resposta da The Perfume Shop - Boundary Mill 137
Hi,
Thanks for your feedback. Thank you so much for choosing us to shop with.
Happy New Year.
The Perfume Shop
Love this shop you can smell all you…
Love this shop you can smell all you need too and the ladies always wear a small , very helpful and gift wrap if you ask for it
11 de dezembro de 2025
Resposta da The Perfume Shop - Boundary Mill 137
Hi,
Thanks for your lovely feedback & for choosing us to shop with us.
The Perfume Shop
Fast delivery and updates
16 de dezembro de 2025
Resposta da The Perfume Shop - Boundary Mill 137
Hi,
Thanks for your feedback. It's great to know of your 5* experience.
The Perfume Shop.
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