Sam at the Braintree Freeport’s store was AMAZING. Very helpful with very indecisive customers. He knew what he was talking about and offered lots of options and advice. Two very happy customers who w... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoUnit 49, Freeport Braintree, Charter Way, Chapel Hill, Braintree, CM77 8YH ESSEX, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Amber was the lady serving. She greeted us and was very polite and welcoming. We even came out with more than we wanted due to ambers and sams promotional skills as we them was undecided due to there... Ver mais
A empresa respondeu
Lovely experience today. Unfortunately the perfume I wanted which was recommended to me by Amber had sold out but she helped me to order it to be delivered to my home! She was very friendly and helpfu... Ver mais
A empresa respondeu
Very lovely customer service would come and shop again Sindy was very helpful.
A empresa respondeu
Detalhes da empresa
- Perfumaria
- Fornecedor de Produtos de Beleza
- Fornecedor de Cosméticos e Perfumes
- Loja de Cosméticos
- Fornecedor de Fragrâncias e Aromas
- Loja de produtos para cabelo
Escrito pela empresa
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Informações de contato
Unit 49, Freeport Braintree, Charter Way, Chapel Hill, Braintree, CM77 8YH, ESSEX, Reino Unido
4,9
Excelente
250 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da The Perfume Shop - Braintree 144
Hi,
Thanks for your review. We really appreciate you and thank you for shopping with The Perfume Shop.
Kind regards,
Sharain - The Perfume Shop
Served by Rachel
Served by Rachel. Good customer service
20 de agosto de 2025
Avaliação não solicitada
Resposta da The Perfume Shop - Braintree 144
Hi,
Thanks for your review. We really appreciate you and thank you for shopping with The Perfume Shop.
Kind regards,
Sharain - The Perfume Shop
Great Customer Experience
Served by Rachel, great customer service.
20 de agosto de 2025
Avaliação não solicitada
Resposta da The Perfume Shop - Braintree 144
Hi,
Thanks for your review. We really appreciate you and thank you for shopping with The Perfume Shop.
Kind regards,
Sharain - The Perfume Shop
sam served us he was very helpful
sam served us he was very helpful
20 de agosto de 2025
Avaliação não solicitada
Resposta da The Perfume Shop - Braintree 144
Hi,
Thanks for your review. It's great to hear you are happy with your recent experience. Thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Sam was very helpful and…
Sam was very helpful and efficient…excellent service !
20 de agosto de 2025
Avaliação não solicitada
Resposta da The Perfume Shop - Braintree 144
Hi,
Thanks for your review. It's great to hear you are happy with your recent experience. Thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Brilliant experience
Brilliant experience, Summer helped me pick what I was looking for! Exceptional service
20 de agosto de 2025
Avaliação não solicitada
Resposta da The Perfume Shop - Braintree 144
Hi,
Thanks for your review. It's great to hear you are happy with your recent experience. Thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Lovely Thankyou
Lovely Thankyou, got us great discounts on our favourite perfumes served by Sam
20 de agosto de 2025
Avaliação não solicitada
Resposta da The Perfume Shop - Braintree 144
Hi,
Thanks for your review. It's great to hear you are happy with your recent experience. Thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Rachel and Sam we’re wonderful in…
Rachel and Sam we’re wonderful in helping us select a perfume
20 de agosto de 2025
Avaliação não solicitada
Resposta da The Perfume Shop - Braintree 144
Hi,
Thanks for your review. It's great to hear you are happy with your recent experience. Thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Served by sam was very helpful and…
Served by sam was very helpful and patient
20 de agosto de 2025
Avaliação não solicitada
Resposta da The Perfume Shop - Braintree 144
Hi,
Thanks for your review. It's great to hear you are happy with your recent experience. Thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Amazing
Serve by Sam today, absolutely lovely and friendly with great help with patience. Thank you :)
20 de agosto de 2025
Avaliação não solicitada
Resposta da The Perfume Shop - Braintree 144
Hi,
Thanks for your review. It's great to hear you are happy with your recent experience. Thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Sam personally recommended some best…
Sam personally recommended some best perfumes in the store…will definitely visit again
20 de agosto de 2025
Avaliação não solicitada
Resposta da The Perfume Shop - Braintree 144
Hi,
Thanks for your review. It's great to hear you are happy with your recent experience. Thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
I had a great experience buying…
I had a great experience buying perfumes here…..sam guided well and he recommended some best perfumes
20 de agosto de 2025
Avaliação não solicitada
Resposta da The Perfume Shop - Braintree 144
Hi,
Thanks for your review. It's great to hear you are happy with your recent experience. Thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
very happy with the customer service
very happy with the customer service
Served by sam
20 de agosto de 2025
Avaliação não solicitada
Resposta da The Perfume Shop - Braintree 144
Hi,
Thanks for your review. It's great to hear you are happy with your recent experience. Thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Great service from summer at Braintree…
Great service from summer at Braintree store
20 de agosto de 2025
Avaliação não solicitada
Resposta da The Perfume Shop - Braintree 144
Hi,
Thanks for your review. It's great to hear you are happy with your recent experience. Thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Sam was very helpful and welcoming
Sam was very helpful and welcoming, will definitely call in again 😊
20 de agosto de 2025
Avaliação não solicitada
Resposta da The Perfume Shop - Braintree 144
Hi,
Thanks for your review. It's great to hear you are happy with your recent experience. Thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Sam was attentive
Sam was attentive, helpful and not pushy.
Good knowledge of the products.
Assisted us with promotion offers.
Great range available too
20 de agosto de 2025
Avaliação não solicitada
Resposta da The Perfume Shop - Braintree 144
Hi,
Thanks for your review. We really appreciate you and thank you for shopping with The Perfume Shop.
Kind regards,
Sharain - The Perfume Shop
Summer was very helpful today
Summer was very helpful today
20 de agosto de 2025
Avaliação não solicitada
Resposta da The Perfume Shop - Braintree 144
Hi,
Thanks for your review. We really appreciate you and thank you for shopping with The Perfume Shop.
Kind regards,
Sharain - The Perfume Shop
We was served with Sam
We was served with Sam, he was so helpful and we managed to get what we wanted, very pleased - thanks
20 de agosto de 2025
Avaliação não solicitada
Resposta da The Perfume Shop - Braintree 144
Hi,
Thanks for your review. We really appreciate you and thank you for shopping with The Perfume Shop.
Kind regards,
Sharain - The Perfume Shop
Hi served by Sam,was very helpfull with…
Hi served by Sam,was very helpfull with me and my wife to choose some lovely fragrance,would recommend 👍
20 de agosto de 2025
Avaliação não solicitada
Resposta da The Perfume Shop - Braintree 144
Hi,
Thanks for your review. We really appreciate you and thank you for shopping with The Perfume Shop.
Kind regards,
Sharain - The Perfume Shop
Kellie in the Braintree store
Kellie in the Braintree store has been absolutely brilliant. I came in with no sense of smell looking for a gift for my partner and I must be her most difficult customer but she has been so patient and nice to me. I walked away with the perfect gift!!
19 de agosto de 2025
Avaliação não solicitada
Resposta da The Perfume Shop - Braintree 144
Hi,
Thanks for your review. It's great to hear you are happy with your recent experience. Thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.