An amazing customer service from Farhana. She spend a lot of time with us to explain and to introduce the most trendy perfumes whoch is very appreciated. She is the best 👌
Localização
Trocar localizaçãoUNIT 517A, THE BULLRING, BIRMINGHAM, B5 4BE BIRMINGHAM, GB
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Veja o que dizem as avaliações
Great staff member named AHMED. At bullring perfume shop opposite five guys . Was extremely helpful and accommodating, we were constantly asking to smell multiple different perfume and he did it al... Ver mais
A empresa respondeu
Not many perfumes stores you go into where they have enough patience to stand with you while you try about 30 scents but Elizabeth had brilliant customer service and helped me find a great perfume sim... Ver mais
A empresa respondeu
What makes my experience great from the perfume shop is: The delivery service is great, I love the communication between the customer and the team. That is a must when communicating with the customer... Ver mais
A empresa respondeu
Detalhes da empresa
- Perfumaria
- Fornecedor de Produtos de Beleza
- Fornecedor de Cosméticos e Perfumes
- Loja de Cosméticos
- Fornecedor de Fragrâncias e Aromas
- Loja de produtos para cabelo
Escrito pela empresa
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Informações de contato
UNIT 517A, THE BULLRING, BIRMINGHAM, B5 4BE, BIRMINGHAM, Reino Unido
4,7
Excelente
118 avaliações
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An amazing customer service from…
An amazing customer service from Farhana. She spend a lot of time with us to explain and to introduce the most trendy perfumes whoch is very appreciated.
She is the best 👌
11 de junho de 2026
Avaliação não solicitada
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Great experience
Great experience
Tanveer so helpful with my teenager buying his first aftershave 👍🏼
30 de maio de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Bullring 112
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
We had a person called tanveer we…
We had a person called tanveer we tested out a lot of fragrances and he helped a lot and stayed positive
30 de maio de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Bullring 112
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great staff member named AHMED
Great staff member named AHMED. At bullring perfume shop opposite five guys .
Was extremely helpful and accommodating, we were constantly asking to smell multiple different perfume and he did it all without a fuss. And helped us secure discount through good sales tactics I have to admit .
23 de maio de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Bullring 112
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
What makes my experience great from the…
What makes my experience great from the perfume shop is: The delivery service is great, I love the communication between the customer and the team. That is a must when communicating with the customer. To me the service is excellent. Some of the parfum can be a bit pricey. But if you want it, and you love it. Then it must be worth it. I'm happy with the products I purchase from the perfume shop. Whether it's from the shop or online. I normally buy online. But if I buy from the perfume shop. It's always the large shop in the Bullring centre in Birmingham West Midlands. Thanks for the good service you provide both instore and online.
18 de maio de 2026
Resposta da The Perfume Shop - Bullring 112
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Wahaab was really helpful and was…
Wahaab was really helpful and was determined to find the perfect perfume for me! He even offered to wrap it up when he knew it was a birthday gift, 10/10!!!
8 de maio de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Bullring 112
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Thank you Elizabeth!
Not many perfumes stores you go into where they have enough patience to stand with you while you try about 30 scents but Elizabeth had brilliant customer service and helped me find a great perfume similiar to what I tried in another branch. Very big thanks to her, she’s an asset to your team! 🩷
25 de abril de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Bullring 112
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
thanks to ahmed
thanks to ahmed, i came in with my friend and he gave me the perfect service. thank you to him and i'll be coming back
20 de abril de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Bullring 112
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Thank you to Ahmed for making my…
Thank you to Ahmed for making my experience very thoughtful and he went above and beyond to help me. I will definitely be coming back here. Perfect service
20 de abril de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Bullring 112
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Elizabeth served me with care…
Elizabeth served me with care generosity and patience. Great service and I felt happy spending money
With her. Thank you
Elizabeth :-)
18 de abril de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Bullring 112
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent service and very helpful as…
Excellent service and very helpful as always. I was very well served by Yousuf!
16 de dezembro de 2025
Avaliação não solicitada
Resposta da The Perfume Shop - Bullring 112
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Clariese was amazing helping select the…
Clariese was amazing helping select the right gift for a 30th present.
Explained everything well and gave multiple options.
10 de abril de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Bullring 112
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Thank you so much Sonia
Thank you so much Sonia
Your service was amazing and am so happy for your help and time❤️
7 de abril de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Bullring 112
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Had a great experience today at the…
Had a great experience today at the perfume shop. Ahmed was very helpful and showed us many options. He delivered outstanding customer service and would return to this shop in future. The discounts was amazing too.
3 de abril de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Bullring 112
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
10/10 service and experience from jaye…
10/10 service and experience from jaye I’m so happy she was in to serve me couldn’t have asked for a better service on such a busy day, if youre due to pop in definitely can vouch for her service such a jolly lovely lady
3 de abril de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Bullring 112
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Very good service from Hamaad
Very good service from Hamaad
2 de abril de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Bullring 112
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great service and amazing customer…
Great service and amazing customer service.
2 de abril de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Bullring 112
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ahmed was absolutely amazing
Ahmed was absolutely amazing. Very welcoming very friendly. He was very patient with us and listened to what we needed and delivered with excellence fragrances that matched what we asked for. He was quick on job and so pleasant to work with. Thank you again Ahmed for you help, we will be coming to you to buy again. Great employee and great guy.
31 de março de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Bullring 112
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Yusuf was very respectful and extremely…
Yusuf was very respectful and extremely helpful and best of all not too pushy with his suggestions.
10/10
30 de março de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Bullring 112
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Yousuf was really helpful in helping me…
Yousuf was really helpful in helping me decide which perfum to buy. will deffo visit again.
28 de março de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Bullring 112
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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