I recently needed to buy La Bomba by Caroline Herrara as my friend bought it for my birthday and I didnt have much left. The Perfume Shop was by far the cheapest and to be honest by quitea lot! I was... Ver mais
A empresa respondeu
Localização
Trocar localização4 Town Wall North, St. Davids Centre, CF10 2DS CARDIFF, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Wow 😄 excellent experience shopping 🛍️ at the perfume shop I highly recommend it 😄. All the staff were friendly & welcoming 😄I was served by Leona. She was helpful & gave great advice on perfumes... Ver mais
A empresa respondeu
Aaliya from the Cardiff shop in St Davids was an absolute gem, give her a raise! She worked within our budget and was able to narrow down exactly what we were after based on the scents we liked. We... Ver mais
A empresa respondeu
Well there was a lot of confusion over the delivery. We had e mails saying they couldn't find our address. Then we had e mail saying it was being returned to store Then we had e mail saying address... Ver mais
A empresa respondeu
Detalhes da empresa
- Perfumaria
- Fornecedor de Produtos de Beleza
- Fornecedor de Cosméticos e Perfumes
- Loja de Cosméticos
- Fornecedor de Fragrâncias e Aromas
- Loja de produtos para cabelo
Escrito pela empresa
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Informações de contato
4 Town Wall North, St. Davids Centre, CF10 2DS, CARDIFF, Reino Unido
4,9
Excelente
144 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da The Perfume Shop - Cardiff 173
Thank you for your positive review!
The Perfume Shop.
Lovely saleslady
Lovely saleslady, natasha. Extremely helpful and very friendly x
7 de maio de 2025
Avaliação não solicitada
Resposta da The Perfume Shop - Cardiff 173
Hi,
Thank you for your lovely 5-star review! We appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Kind regards,
Sharain
The Perfume Shop Team
Lovely employees, great store
Visiting this store today was an absolute pleasure, I was served by a Welsh girl called eilisha or eiliana (not sure if that’s correct but I remember her name was spelt with an Ei) she was absolutely amazing and so understanding and patient! Really showed me how different perfumes stand out and was overall so wonderful, thank you so much. Will be returning :)
3 de maio de 2025
Avaliação não solicitada
Resposta da The Perfume Shop - Cardiff 173
Hi,
Thank you for your positive review we really appreciate you!
Kind regards,
Sharain
The Perfume Shop Team
Resposta da The Perfume Shop - Cardiff 173
Hello,
Thank you for your wonderful 5* review! We are so pleased to know you had a great experience shopping with us, your feedback means so much.
Warm regards,
Jasmyn
I came for gifts and Taz helped me find…
I came for gifts and Taz helped me find 2 perfect gifts for my family. I'm extremely happy with the service I received and Taz really excelled herself. She is an asset to your company.
2 de maio de 2025
Avaliação não solicitada
Resposta da The Perfume Shop - Cardiff 173
Hello,
Thank you for your wonderful 5* review! We are so pleased to know you had a great experience shopping with us, your feedback means so much.
Warm regards,
Jasmyn
Tasha was very helpful and didn't mind…
Tasha was very helpful and didn't mind letting me smell all the different fragrances before I made my decision. She also told about the offers they currently had in store.
2 de maio de 2025
Avaliação não solicitada
Resposta da The Perfume Shop - Cardiff 173
Hi,
Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.
Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team
Resposta da The Perfume Shop - Cardiff 173
Hi,
Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.
Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team
Outstanding service especially as at a…
Outstanding service especially as at a reallytim Taz was amazing !
30 de abril de 2025
Avaliação não solicitada
Resposta da The Perfume Shop - Cardiff 173
Hi,
Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.
Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team
Great servive from taz
30 de abril de 2025
Avaliação não solicitada
Resposta da The Perfume Shop - Cardiff 173
Hi,
Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.
Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team
I had a great experience at this…
I had a great experience at this branch. They always have great deals. Taz is extremely professional and very helpful.
28 de abril de 2025
Avaliação não solicitada
Resposta da The Perfume Shop - Cardiff 173
Hello,
Thank you so much for your lovely 5* review! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us.
Kind regards,
Jasmyn
Tasha was very friendly and helpful…
Tasha was very friendly and helpful finding me the perfume I wanted and for the right price. Thanks so much for your help
28 de abril de 2025
Avaliação não solicitada
Resposta da The Perfume Shop - Cardiff 173
Hello,
Thank you for your lovely 5* review! We really appreciate your feedback and are really pleased to hear you had a great experience shopping with us.
Kind regards,
Jasmyn
Aallya at the shop was so helpful
Aallya at the shop was so helpful, even though I was indecisive!
26 de abril de 2025
Avaliação não solicitada
Resposta da The Perfume Shop - Cardiff 173
Hello,
Thank you for your lovely 5* review! We really appreciate your feedback and are really pleased to hear you had a great experience shopping with us.
Kind regards,
Jasmyn
Lovely store experience
I decided to pop into the store today to try out the new Boss scents displayed outside. As I'm a newbie to the perfume "scene", I was unsure of how they compared to other brands. The delightful Aaliya helped me sample a range of brands and to come to a purchase decision. It was lovely to chat to her and her equally friendly colleagues about the scents. As a neurodivegent customer, I felt I'd made the right decision and was comforted by the patience they displayed. I'll definitely shop here again :-)
26 de abril de 2025
Avaliação não solicitada
Resposta da The Perfume Shop - Cardiff 173
Hello,
Thank you for your kind review. We are thrilled to hear that you had a positive experience in our store. It's wonderful to know that you felt comfortable and supported while exploring our fragrance selection. We are proud of our team's commitment to providing excellent customer service and creating a welcoming environment for all.
We are delighted that you found our team to be helpful and patient, especially in assisting you with your fragrance journey. We strive to make our customers feel confident in their purchases and appreciate your feedback on our team's efforts. We look forward to welcoming you back to the store soon.
Many thanks,
Jasmyn
Went to Cardiff TPS today and the…
Went to Cardiff TPS today and the service from the assistant Natasha was second to none,an absolute credit to the company. Will be returning soon.👍
24 de abril de 2025
Avaliação não solicitada
Resposta da The Perfume Shop - Cardiff 173
Hello,
Thank you for your lovely 5* review! We really appreciate your feedback and are really pleased to hear you had a great experience shopping with us.
Kind regards,
Jasmyn
Was served by leona
Was served by leona who guided me towards more summer fragrances which was really helpful and was extremely welcoming
23 de abril de 2025
Avaliação não solicitada
Resposta da The Perfume Shop - Cardiff 173
Hello,
We're so glad to hear you had a positive experience! It's wonderful to know that Leona was able to help you find the perfect summer fragrances. We appreciate your kind words and hope to see you again soon.
Kind regards,
Jasmyn
Great survive
The woman serving me was really friendly and very helpful with finding a new perfume.
21 de abril de 2025
Avaliação não solicitada
Resposta da The Perfume Shop - Cardiff 173
Hello,
Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Warm regards,
Jasmyn
Aaliya in the Cardiff store
Aaliya in the Cardiff store , was absolutely fantastic, super friendly and so helpful! Absolute credit to your store!
19 de abril de 2025
Avaliação não solicitada
Resposta da The Perfume Shop - Cardiff 173
Hello,
Thank you for your lovely 5* review! We really appreciate your feedback and are really pleased to hear you had a great experience shopping with us.
Kind regards,
Jasmyn
Lovely staff!
We popped in today at St David’s Cardiff - we didn’t realise they were about to close (sorry!) but the staff were more than happy to help us. Natasha served us and advised on perfumes and aftershaves for our holiday next month and let us try out a few new fragrances. Wonderful experience in store and really great customer service - couldn’t have been more helpful! Thanks again!
18 de abril de 2025
Avaliação não solicitada
Resposta da The Perfume Shop - Cardiff 173
Hi,
Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.
Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team
Very helpful staff
Very friendly and accommodating staff. Natasha was very helpful, and patient! Lovely experience.
18 de abril de 2025
Avaliação não solicitada
Resposta da The Perfume Shop - Cardiff 173
Hello,
Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Warm regards,
Jasmyn
5 stars . Lovely experience
Was dreading going in as I never know what to buy. Tasha was really helpful and intuitive for selecting the perfumes. Thanks a lot
18 de abril de 2025
Avaliação não solicitada
Resposta da The Perfume Shop - Cardiff 173
Hello,
Thank you for your lovely 5* review! We really appreciate your feedback and are really pleased to hear you had a great experience shopping with us.
Kind regards,
Jasmyn
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.