The free gift was out of stock but the manager went out of her way procure it, which made my 18 year old granddaughter very happy
A empresa respondeu
Localização
Trocar localizaçãoc/o Boundary Mills, Vivary Way, BB8 9NW COLNE, GB
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Veja o que dizem as avaliações
I was served by Dreesha , she went above and beyond to make sure I left a very happy customer after telling her I didn’t know what to get, she even gift wrapped my wife’s anniversary perfume on her... Ver mais
A empresa respondeu
Excellent customer service by Tracey. I
A empresa respondeu
I was ik boundary mill on a dull day and Maryam, Tracey and Emily were very friendly and helpful with choosing a quick perfume and they also provided me with some free samples and an amazing free gift... Ver mais
A empresa respondeu
Detalhes da empresa
- Perfumaria
- Fornecedor de Produtos de Beleza
- Fornecedor de Cosméticos e Perfumes
- Loja de Cosméticos
- Fornecedor de Fragrâncias e Aromas
- Loja de produtos para cabelo
Escrito pela empresa
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Informações de contato
c/o Boundary Mills, Vivary Way, BB8 9NW, COLNE, Reino Unido
4,9
Excelente
482 avaliações
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Went in the staff new the products. Absolutely brilliant
Went in the staff new the products, told them what i liked and one of the first products was just what I was looking for . even the wife liked it. To say they had no stock in, I had it delivered within 48 hrs. Absolute Brilliant
23 de julho de 2026
Resposta da The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Lydine She was so helpful and very kind…
Lydine She was so helpful and very kind xx thank you so much for helping
27 de julho de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Resposta da The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Perfume
They helped me choose what I wanted and they waited until I decided Miss a helped
27 de julho de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Excellent service
The free gift was out of stock but the manager went out of her way procure it, which made my 18 year old granddaughter very happy
16 de julho de 2026
Resposta da The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Emily and amina were amazing
Emily and amina were amazing
18 de julho de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Thanks to Nathalie for help today.
15 de julho de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Fauzia and alia
Good service recommended me some good perfume i came in for a browse and the lovely ladies helped me find the right perfume also they both gave lovely service i will definitely be coming to this store
8 de julho de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Alia, Amina and Zack
Amina, Zack and Alia they’ve been amazing; and their service was so great. I really recommend I’ll be back soon🤩
26 de junho de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great service at time of purchase and…
Great service at time of purchase and parcel arrived ahead of schedule i.e. in two working days.
20 de junho de 2026
Resposta da The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Lovely service in store and amazingly…
Lovely service in store and amazingly quick delivery
12 de junho de 2026
Resposta da The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Lovely young lady in shop credit to the…
Lovely young lady in shop credit to the company really fast delivery
25 de maio de 2026
Resposta da The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent customer service
Excellent customer service. A very friendly approach.
28 de maio de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent help with purchase and prompt…
Excellent help with purchase and prompt delivery!
21 de maio de 2026
Resposta da The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The shop was able to deliver to my hom
I’d seen a boxed offer online which wasn’t in the shop. The staff member checked and she could order for me delivered to my home free of charge ad I’m a registered customer. It arrived at home the next day.
12 de maio de 2026
Resposta da The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The delivery service was very quick,the…
The delivery service was very quick,the perfume was ordered Friday tea time and was delivered Saturday morning
17 de abril de 2026
Resposta da The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Really enjoyed service at this store.
15 de abril de 2026
Resposta da The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I was served by Dreesha
I was served by Dreesha , she went above and beyond to make sure I left a very happy customer after telling her I didn’t know what to get, she even gift wrapped my wife’s anniversary perfume on her suggestion.
She is an asset to your company , I will definitely be coming back again
إِنْ شَاءَ ٱللَّٰهُ
1 de abril de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Maryam was absolutely lovely and very…
Maryam was absolutely lovely and very helpful. She took the time to help me find the perfect scent and made the whole experience really pleasant. Great customer service and a friendly attitude.
15 de março de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great customer service
Great customer service served by the lovely Zak, service with a smile and wonderfully gift wrapped a birthday present for us too! Thank you
14 de março de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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