Great advice about a cologne for my teenage son - wasn't in stock so the Lady on the counter ordered it for me and when I asked about my own cologne - instead of selling me the stand alone bottle , s... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoc/o Superdrug Unit 2, 35 Woolworth Development, Whitgift Centre, CR0 1US CROYDON, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
It was an absolute pleasure to be served by Rhys. Very polite & efficient service. We stumbled across an issue with the personalised ribbon printer but he handled it with grace and tact. Rhys... Ver mais
A empresa respondeu
Today I went into the perfume shop counter in superdrug in the Whitgift centre in Croydon. I was looking for a new perfume for my wife and was served by nicola. She was warm friendly and knowledgeable... Ver mais
A empresa respondeu
Quality product at reasonable price.
A empresa respondeu
Detalhes da empresa
- Perfumaria
- também em
- Fornecedor de Cosméticos e Perfumes
- Fornecedor de Fragrâncias e Aromas
- Fornecedor de Produtos de Beleza
- Loja de Cosméticos
- Loja de produtos para cabelo
Escrito pela empresa
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Informações de contato
c/o Superdrug Unit 2, 35 Woolworth Development, Whitgift Centre, CR0 1US, CROYDON, Reino Unido
4,8
Excelente
64 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Today Rhys helped me and my brother get…
Today Rhys helped me and my brother get the fragrances we needed and was very patient with us whilst we decided and came to a decision
7 de fevereiro de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Croydon SD 548
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Today Rhys spent some time helping me…
Today Rhys spent some time helping me and my brother get the fragrances that we needed today and was extremely patient
7 de fevereiro de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Croydon SD 548
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
KAY was very helpful
KAY was very helpful. Got a good deal because of her assistance.
17 de janeiro de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Croydon SD 548
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Nicola was amazing at the perfume…
Nicola was amazing at the perfume section, very friendly and polite
24 de dezembro de 2025
Avaliação não solicitada
Resposta da The Perfume Shop - Croydon SD 548
Hi,
Thanks for your review. Have a lovely New Year!
The Perfume Shop.
KAY Croydon
KAY, always professional with a laugh, extremely helpful today, the shop was busy but she was multitasking with ease 😉.
Thanks KAY
19 de dezembro de 2025
Avaliação não solicitada
Resposta da The Perfume Shop - Croydon SD 548
HI,
Thank you for your lovely feedback. It's great to hear of your 5* experience with us.
Thank you.
The Perfume Shop
Amazing time.
Amazing time.. had such a helpful person
Charmane @ Croydon Superdrug perfume shop
17 de dezembro de 2025
Avaliação não solicitada
Resposta da The Perfume Shop - Croydon SD 548
Hi,
Thanks for your 5* feedback!
The Perfume Shop
Exceptional customer service by Kay
We had an enjoyable experience yesterday. Kay provided exceptional customer service; she was very patient, knowledgeable, and always wore a smile, which is rare in today’s face-to-face interactions. She also highlighted the best deals without making us feel pressured to buy. As a result, we (or should I say my husband) ended up purchasing more perfume than originally planned, but we made significant savings - much better than the offers in Boots. Thank you for making shopping less stressful!
16 de dezembro de 2025
Avaliação não solicitada
Resposta da The Perfume Shop - Croydon SD 548
HI,
Thank you for your lovely feedback. It's great to hear of your 5* experience with us.
Thank you.
The Perfume Shop
The sales representative was very…
The sales representative was very helpful and very resourceful.
9 de dezembro de 2025
Resposta da The Perfume Shop - Croydon SD 548
Hi,
Thanks for your 5* feedback!
The Perfume Shop
Amtul and charmane were very patient…
Amtul and charmane were very patient and kind towards me during my session. Seriously haven't met someone like them. Would like to shop again for a million times and thanks for the gift.
19 de novembro de 2025
Avaliação não solicitada
Resposta da The Perfume Shop - Croydon SD 548
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Very professional service from Kay
Very professional service from Kay. Would definitely recommend.
15 de novembro de 2025
Avaliação não solicitada
Resposta da The Perfume Shop - Croydon SD 548
Hi,
Thanks for your feedback. We appreciate your kind words.
Kind regards,
Sharain - The Perfume Shop
Kay Is a very lovely lady and have a…
Kay Is a very lovely lady and have a great customer service.
3 de novembro de 2025
Avaliação não solicitada
Resposta da The Perfume Shop - Croydon SD 548
Hi,
Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
Kya has been good to me… nice and…
Kya has been good to me… nice and chatty.. will love to see more of her
3 de novembro de 2025
Avaliação não solicitada
Resposta da The Perfume Shop - Croydon SD 548
Hi,
Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
I ordered this perfume as a gift just 3…
I ordered this perfume as a gift just 3 days before the time and it arrived on time which was great as I did not think it would so just for that reason perfume shop deserve a 5*
26 de outubro de 2025
Resposta da The Perfume Shop - Croydon SD 548
Hi,
Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
The sales representative by name Kay…
The sales representative by name Kay was so good, excellent and exceptional in her duties.
3 de outubro de 2025
Avaliação não solicitada
Resposta da The Perfume Shop - Croydon SD 548
Hi there,
I am so happy to hear you have had a 5* experience with us. Thank you for your review. Enjoy your purchase.
Kind regards,
Sharain - The Perfume Shop
Resposta da The Perfume Shop - Croydon SD 548
Hi,
Thanks for your review. It's great to hear you've had a positive experience shopping with us.
The Perfume Shop
Rhys was amazing and created a perfume…
Rhys was amazing and created a perfume tester fan for me to choose which perfume to come back and purchase, so I could have a think about it! Amazing customer service 10/10
21 de setembro de 2025
Avaliação não solicitada
Resposta da The Perfume Shop - Croydon SD 548
Hi,
Thanks for your review! I am so happy to hear you have had a 5* experience. Thank you for choosing us to shop with.
The Perfume Shop
Lovely service
I had a lovely experience at the perfume shop and was served by the lovely Charmane. I definitely recommend doing your perfume shopping here.
16 de setembro de 2025
Avaliação não solicitada
Resposta da The Perfume Shop - Croydon SD 548
Hi,
I am so pleased to hear of your 5* experience. Thanks so much for choosing us to shop with.
The Perfume Shop.
Kay was exceptionally helpful and show…
Kay was exceptionally helpful and show great customer service and care.
19 de setembro de 2025
Avaliação não solicitada
Resposta da The Perfume Shop - Croydon SD 548
Hi,
Thanks for your review and kind words. We appreciate you.
The Perfume Shop
My fantastic experience
My experience today was fantastic! I came into the store looking for a fragrance as a gift for my sister. I was greeted by Rhys with a warm friendly smile. He asked me how he could help and what I was looking for. He was very attentive and tried multiple samples whilst always checking if the scent was a long the lines of what I was looking for. His charm and friendly made the whole experience so much better. He was informative on the different brands and deals. He was patient too. I found the perfect scent for my sister and an amazing deal. I’ll most definitely come back to purchase my own scent. The staff are so knowledgeable and friendly.
26 de julho de 2025
Avaliação não solicitada
Resposta da The Perfume Shop - Croydon SD 548
Hi,
I am so happy to hear you had a positive experience with us. Thank you for choosing us to shop with.
The Perfume Shop Team.
Amazing customer service. Customer service reps are always helpful and courteous. My go to fragrance shop.
Kay was Amazing, She demonstrated excellent customer service. This has always been my only cologne shop as I have always experienced great service.
19 de julho de 2025
Avaliação não solicitada
Resposta da The Perfume Shop - Croydon SD 548
Hi,
Thank you for your positive review. We value and appreciate you!
The Perfume Shop
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.