Was served by the lovely Tia. She was so knowledgeable and friendly and helped me straight away find the exact perfume I was looking for. Had such a wonderful experience with her, will definitely be... Ver mais
A empresa respondeu
SU229, Level 2, South Mall, Westfield, DE1 2PQ DERBY, GB
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Was served by the lovely Tia. She was so knowledgeable and friendly and helped me straight away find the exact perfume I was looking for. Had such a wonderful experience with her, will definitely be... Ver mais
A empresa respondeu
Sabrina is amazing ,she was patient with me,took time with me till I finally made a decision on which fragrance to get for my daughter.I felt like I was shopping with my bestfriend.
A empresa respondeu
Thank you Sabrina for giving me the best customer experience at the Derbion store today. Had issues with setting up my Klarna payment and she was patient putting me through the whole process. Made me... Ver mais
A empresa respondeu
Delivery was very quick and loved the items its just packaging wasn't enough sealed and left me worried about the items inside
A empresa respondeu
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
SU229, Level 2, South Mall, Westfield, DE1 2PQ, DERBY, Reino Unido
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Was served by the lovely Tia. She was so knowledgeable and friendly and helped me straight away find the exact perfume I was looking for. Had such a wonderful experience with her, will definitely be shopping there again. Beautifully gift wrapped. Excellent service, I am so happy with my purchase. ⭐️⭐️⭐️⭐️⭐️

Resposta da The Perfume Shop - Derby 345
Sabrina is amazing ,she was patient with me,took time with me till I finally made a decision on which fragrance to get for my daughter.I felt like I was shopping with my bestfriend.

Resposta da The Perfume Shop - Derby 345
Excellent service from Sam, he gave great advice on products.

Resposta da The Perfume Shop - Derby 345
Diana was indeed wonderful, treats customer with respect

Resposta da The Perfume Shop - Derby 345
Diane was extremely helpful and honestly very friendly. Pinpointed a scent that felt very suited for me.

Resposta da The Perfume Shop - Derby 345
Sam in the Derbion, Derby branch has brilliant customer service skills and a personal touch.

Resposta da The Perfume Shop - Derby 345
Very helpful . I am in wheelchair so she made sure I was in a comfortable place . I was offered the chance to join The Best Rewards so I could shop online as we don't live in Derby.

Resposta da The Perfume Shop - Derby 345
Fantastic Customer Service & help from Tracey at the Derbian Store

Resposta da The Perfume Shop - Derby 345
Thank you Sabrina for giving me the best customer experience at the Derbion store today. Had issues with setting up my Klarna payment and she was patient putting me through the whole process. Made me a good recommendation with the best price.
She set up the VIP reward card for, never knew about it. Thank you for being the absolute best

Resposta da The Perfume Shop - Derby 345
Amazing service by Carla & Diane. It’s not just purchasing the right product but also the right service

Resposta da The Perfume Shop - Derby 345
Wanted to switch up the perfume I use . Tracey was kind and helpful in helping me to find a perfume that I like . Lovely service.

Resposta da The Perfume Shop - Derby 345
Sabrina was a massive help with helping me choose a good aftershave. Deffo recommend going

Resposta da The Perfume Shop - Derby 345
Amazing service and amazing quality I 100% recommended

Resposta da The Perfume Shop - Derby 345
I was looking for an Eid gift set, and Holy did an amazing job with the packaging. I’m really happy with the service and will definitely be shopping here again!

Resposta da The Perfume Shop - Derby 345
I was assisted by Sabrina, she was very kind and helpful, she explained the difference between the fragrances I was deciding on, and definitely made me feel welcome!

Resposta da The Perfume Shop - Derby 345
Had the most amazing experience today Diane’s customer service were exceptional, I don’t know much about perfume but she was amazing at explaining it all so that it makes sense. Most informative and best service I’ve ever had

Resposta da The Perfume Shop - Derby 345
Sabrina was amazing with the service and was really amazing and polite. Thank you

Resposta da The Perfume Shop - Derby 345
I came in today to get my husband an aftershave and i got the absolute best help from Sabrina. Very good customer service and very friendly and helpful.

Resposta da The Perfume Shop - Derby 345
I went to the perfume shop confused about what perfume to get my friend. I explained to
Tracy that I’m after a sweet scent. Tracy was kind and patient enough to show me so many different scent and helped me pick the best one out. 10/10 service from Tracy. Thank you x

Resposta da The Perfume Shop - Derby 345
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