The Perfume Shop - Dunfermline 193 Avaliações 

87
•
O TrustScore é 5 de um total de 5

4,9

Unit 15a, Kingsgate Centre, KY12 7QU DUNFERMLINE, GB

•

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Macy was very kind and helped me and lots of my friends and we are younger so you would expect trouble but she wasn’t rude or anything like that and was a brilliant help thank you macy

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I popped into the Dunfermline shop undecided on which perfume I wanted. John the staff member was exceptionally helpful and his knowledge of each perfume was unbelievable. He even wrote the name... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Me and my partner were served by Claire and John today. Was refreshing to be served by staff who were just genuinely nice and polite and wanted to help (considering I wanted to smell 101 different aft... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Staff where very helpful and did everything they could to help. Very efficient too.

A empresa respondeu


Detalhes da empresa

  1. Perfumaria
  2. também em
  3. Fornecedor de Cosméticos e Perfumes
  4. Fornecedor de Fragrâncias e Aromas
  5. Fornecedor de Produtos de Beleza
  6. Loja de Cosméticos
  7. Loja de produtos para cabelo

Escrito pela empresa

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Informações de contato

  • Unit 15a, Kingsgate Centre, KY12 7QU, DUNFERMLINE, Reino Unido

4,9

Excelente

O TrustScore é 5 de um total de 5

87 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(87)

35.459 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 4 de um total de 5 estrelas

Staff where very helpful and did…

Staff where very helpful and did everything they could to help. Very efficient too.

20 de outubro de 2026
logotipo da The Perfume Shop - Dunfermline 193

Resposta da The Perfume Shop - Dunfermline 193

Hello Geraldine,

Thank you for your 4⭐review! We truly value your feedback and are delighted to hear that you had a great shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,

Logan

The Perfume Shop Customer Services

Avaliado com 5 de um total de 5 estrelas

Serves was brilliat from macy

23 de outubro de 2026
Avaliação não solicitada
logotipo da The Perfume Shop - Dunfermline 193

Resposta da The Perfume Shop - Dunfermline 193

Hi Harvey,

Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us. We look forward to assisting you again in the future.

Many Thanks,

Logan

The Perfume Shop Customer Services

Avaliado com 5 de um total de 5 estrelas

Macy was very kind and helped me and…

Macy was very kind and helped me and lots of my friends and we are younger so you would expect trouble but she wasn’t rude or anything like that and was a brilliant help thank you macy

23 de outubro de 2026
Avaliação não solicitada
logotipo da The Perfume Shop - Dunfermline 193

Resposta da The Perfume Shop - Dunfermline 193

Hello Cole,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,

Logan

The Perfume Shop Customer Services

Avaliado com 5 de um total de 5 estrelas

Amazing customer service

Id just popped in looking for a new fragrance and Claire did an amazing job showing me what she thought best matched what i was after and I ended up purchasing burberry goddess

2 de outubro de 2026
Avaliação não solicitada
logotipo da The Perfume Shop - Dunfermline 193

Resposta da The Perfume Shop - Dunfermline 193

Hi Helen,

Thank you for leaving us an excellent 5⭐ rating! We appreciate you spending the time to share your feedback and we are so pleased that you have had an enjoyable shopping experience with us. We look forward to assisting you again soon.

Kind regards,

Logan

The Perfume Shop Customer Services

Avaliado com 5 de um total de 5 estrelas

Great service and knowledge

I popped into the Dunfermline shop undecided on which perfume I wanted.
John the staff member was exceptionally helpful and his knowledge of each perfume was unbelievable.
He even wrote the name of each perfume on the test card. I bought a new perfume to me and was delighted as it was on offer and my birthday so I got a gift too.
Cannot recommend John highly enough.
Great service, great perfumes and even better prices.
Thank you x

22 de setembro de 2026
Avaliação não solicitada
logotipo da The Perfume Shop - Dunfermline 193

Resposta da The Perfume Shop - Dunfermline 193

Hi Mr Bradburn,

Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.

Kind Regards,

Logan

The Perfume Shop Customer Services

Avaliado com 5 de um total de 5 estrelas

Macy was very helpful if helping me…

Macy was very helpful if helping me choose a nice perfume for my sisters special birthday. Thanks again for the help qnd patience, it was really appreciated.

18 de setembro de 2026
Avaliação não solicitada
logotipo da The Perfume Shop - Dunfermline 193

Resposta da The Perfume Shop - Dunfermline 193

Hello Ian,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,

Logan

The Perfume Shop Customer Services

Avaliado com 5 de um total de 5 estrelas

Service

The service from the staff is great and the knowledge about the fragrances is good too.

23 de dezembro de 2025
logotipo da The Perfume Shop - Dunfermline 193

Resposta da The Perfume Shop - Dunfermline 193

Hi,

Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.

Kind Regards,

Logan

The Perfume Shop Customer Services

Avaliado com 5 de um total de 5 estrelas

Was in Dunfermline shop recently

Was in Dunfermline shop recently, the staff are lovely and very helpful.

21 de agosto de 2026
logotipo da The Perfume Shop - Dunfermline 193

Resposta da The Perfume Shop - Dunfermline 193

Hello,

Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us.

We look forward to assisting you again in the future.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Avaliado com 5 de um total de 5 estrelas

Easy to shop online

Easy to shop online, easy to find product, fast delivery and arrived in good condition. Been a member for years now.. thank you

17 de agosto de 2026
logotipo da The Perfume Shop - Dunfermline 193

Resposta da The Perfume Shop - Dunfermline 193

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Avaliado com 5 de um total de 5 estrelas

Claire in Kingsgate

Claire in Kingsgate, Dunfermline was so lovely in helping me choose an aftershave for my partner. Lots of options, explanations and patience. He was very happy with the result. Thank you 😊 will definitely return in future

15 de agosto de 2026
Avaliação não solicitada
logotipo da The Perfume Shop - Dunfermline 193

Resposta da The Perfume Shop - Dunfermline 193

Hello,

Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Avaliado com 5 de um total de 5 estrelas

Great Staff

Used this outlet for several years now staff always very friendly and helpful. Served by Claire today excellent service as always.

7 de agosto de 2026
Avaliação não solicitada
logotipo da The Perfume Shop - Dunfermline 193

Resposta da The Perfume Shop - Dunfermline 193

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Avaliado com 5 de um total de 5 estrelas

I was served by John today at the…

I was served by John today at the Dunfirmline branch, he was extremely helpful and polite 😀 Thanks John!

6 de agosto de 2026
Avaliação não solicitada
logotipo da The Perfume Shop - Dunfermline 193

Resposta da The Perfume Shop - Dunfermline 193

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Avaliado com 5 de um total de 5 estrelas

Excellent service from Claire and John!

Me and my partner were served by Claire and John today. Was refreshing to be served by staff who were just genuinely nice and polite and wanted to help (considering I wanted to smell 101 different aftershaves, it was no hassle at all to them). Although I may have found the aftershave I bought slightly cheaper elsewhere, their help and customer service alone made me want to buy aftershaves from their store that day. Thank you again! Brian.

24 de julho de 2026
Avaliação não solicitada
logotipo da The Perfume Shop - Dunfermline 193

Resposta da The Perfume Shop - Dunfermline 193

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Avaliado com 5 de um total de 5 estrelas

Helpful staff

Couldn’t remember the name of our perfume but Claire helped us find it. Love it!

18 de julho de 2026
Avaliação não solicitada
logotipo da The Perfume Shop - Dunfermline 193

Resposta da The Perfume Shop - Dunfermline 193

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Avaliado com 5 de um total de 5 estrelas

I was served by Claire today

I was served by Claire today, very friendly and helpful, explained about all the different notes in the fragrances, asked about my usual fragrances and let me smell different recommendations, very happy with my choice of perfume. Highly recommend this store.

23 de julho de 2026
Avaliação não solicitada
logotipo da The Perfume Shop - Dunfermline 193

Resposta da The Perfume Shop - Dunfermline 193

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Avaliado com 5 de um total de 5 estrelas

Emily and lauren,served me with great…

Emily and lauren,served me with great customer service, and a nice smile,was looking for a nice aftershave, they showed me and went through about 10,I picked 1 they recommended, 1st class service, will be back, thanks again ,Mr Kennedy,

17 de julho de 2026
Avaliação não solicitada
logotipo da The Perfume Shop - Dunfermline 193

Resposta da The Perfume Shop - Dunfermline 193

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Avaliado com 5 de um total de 5 estrelas

John was really good

John was really good, knowledgeable and took the time to show and smell all the scents we were interested in. He also chucked in a few freebie’s and samples. Highly recommend and will use again

5 de julho de 2026
Avaliação não solicitada
logotipo da The Perfume Shop - Dunfermline 193

Resposta da The Perfume Shop - Dunfermline 193

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Avaliado com 5 de um total de 5 estrelas

Claire gave excellent customer service and advice…

Excellent customer service and advice from Claire. Would definitely return there, even although I live a bit further away.

2 de julho de 2026
Avaliação não solicitada
logotipo da The Perfume Shop - Dunfermline 193

Resposta da The Perfume Shop - Dunfermline 193

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Avaliado com 5 de um total de 5 estrelas

Popped in for a look and bought 2…

Popped in for a look and bought 2 perfumes and 1 aftershave. Claire (Dunfermline) what a sales lady!!!! Thank you for being so patient, totally honest and extremely helpful. Thank you.

30 de junho de 2026
Avaliação não solicitada
logotipo da The Perfume Shop - Dunfermline 193

Resposta da The Perfume Shop - Dunfermline 193

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Avaliado com 5 de um total de 5 estrelas

Claire was super helpful and…

Claire was super helpful and knowledgeable. Came in looking for a new scent within a set budget and came away super happy.

29 de junho de 2026
Avaliação não solicitada
logotipo da The Perfume Shop - Dunfermline 193

Resposta da The Perfume Shop - Dunfermline 193

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais