I ordered 2 aftershaves instead of one. I went into my local perfume shop and explained the situation to the manger Ms Rasini. She was fantastic in her response. She sorted out the problem without me... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoc/o Superdrug, Unit 24 Broadwalk Shopping Centre, Station Road, HA8 7BD LONDON, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Lisa the lovely patient kind assistant displayed excellent customer service in helping me choose a fragrance.She also wrapped it up beautifully making it special for myself & her kind words also m... Ver mais
A empresa respondeu
Good experience with Ragni ,helpfull.
A empresa respondeu
The lady Maryam was amazing at the sale counter , with Naeema at the Edgware branch , Maryam was so patient and friendly to help me find the right item a I needed and she helped me with the online ord... Ver mais
A empresa respondeu
Detalhes da empresa
- Perfumaria
- Fornecedor de Produtos de Beleza
- Fornecedor de Cosméticos e Perfumes
- Loja de Cosméticos
- Fornecedor de Fragrâncias e Aromas
- Loja de produtos para cabelo
Escrito pela empresa
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Informações de contato
c/o Superdrug, Unit 24 Broadwalk Shopping Centre, Station Road, HA8 7BD, LONDON, Reino Unido
4,9
Excelente
138 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The staff at the perfume counter are so…
The staff at the perfume counter are so friendly and helpful look forward to seeing the two lovely ladies at the counter when I come shopping.
27 de junho de 2025
Avaliação não solicitada
Resposta da The Perfume Shop - Edgware SD 535
Hi,
Thanks for your review. I am so happy to hear you have had a 5* experience. We appreciate you!
Kind regards,
Sharain
The Perfume Shop Team
Came here to get a perfume for my dad…
Came here to get a perfume for my dad and the staff were very cooperative with me ( very kind)
27 de junho de 2025
Avaliação não solicitada
Resposta da The Perfume Shop - Edgware SD 535
Hi,
Thanks for your review. I am so happy to hear you have had a 5* experience. We appreciate you!
Kind regards,
Sharain
The Perfume Shop Team
Thank you
Thank you, Tina – you’re the best! No one works harder than you at The parfume Shop Edgware!
25 de junho de 2025
Avaliação não solicitada
Resposta da The Perfume Shop - Edgware SD 535
Hi,
Thanks for your review. I am so happy to hear you have had a 5* experience. We appreciate you!
Kind regards,
Sharain
The Perfume Shop Team
Really helpful
Really helpful , been coming for years all the staff are lovely
25 de junho de 2025
Avaliação não solicitada
Resposta da The Perfume Shop - Edgware SD 535
Thank you so much for your review!
The Perfume Shop.
Rasini was great at the till
Rasini was great at the till. Great recommendation
20 de junho de 2025
Avaliação não solicitada
Resposta da The Perfume Shop - Edgware SD 535
Hi,
Thanks for your positive review! We appreciate you.
Kind regards,
Sharain
The Perfume Shop Team
Amazing customer service riaginali was…
Amazing customer service riaginali was very helpful
9 de junho de 2025
Avaliação não solicitada
Resposta da The Perfume Shop - Edgware SD 535
Hey,
Thanks for your review! We are happy to hear you had a 5* experience.
Kind regards,
Sharain
The Perfume Shop
Resposta da The Perfume Shop - Edgware SD 535
Hi,
Thank you for your kind review. We appreciate you!
The Perfume Shop.
Helpfully and good customer service
Helpfully and good customer service
Good caractère always smile and confortable
27 de maio de 2025
Avaliação não solicitada
Resposta da The Perfume Shop - Edgware SD 535
HI,
Thank you so much for your positive review!
Kind regards,
The Perfume Shop Team
Madam Ragini is wonderful at the…
Madam Ragini is wonderful at the Edgware branch lovely kind and sweet great service!!!!!
27 de maio de 2025
Avaliação não solicitada
Resposta da The Perfume Shop - Edgware SD 535
HI,
Thank you so much for your positive review!
Kind regards,
The Perfume Shop Team
Amazing customer service Regina
Amazing customer service Regina
24 de maio de 2025
Avaliação não solicitada
Resposta da The Perfume Shop - Edgware SD 535
Hi,
Thank you so much for your kind review, we truly appreciate your support.
Stay fabulous and fragrant,
The Perfume Shop
Tina is very friendly and helpful!
18 de maio de 2025
Avaliação não solicitada
Resposta da The Perfume Shop - Edgware SD 535
Thank you for your positive review!
The Perfume Shop.
Excellent customer service
Excellent customer service!
Very helpful when trying to pick a new fragrance for partner :)
15 de maio de 2025
Avaliação não solicitada
Resposta da The Perfume Shop - Edgware SD 535
Hi,
Thank you for your lovely 5-star review! We appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Kind regards,
Sharain
The Perfume Shop Team
The Edgware team are so professional
The Edgware team are so professional. Thank you ladies
15 de maio de 2025
Avaliação não solicitada
Resposta da The Perfume Shop - Edgware SD 535
Thank you for your positive review!
The Perfume Shop.
Rugini’s Recommendations Never Miss – A Perfume Lover’s Dream
My experience at the Perfume shops in the Broadwalk shopping centre has been nothing short of outstanding, thanks to Rugini. She is not just a sales associate but a true fragrance expert—attentive, insightful, and incredibly skilled at understanding individual preferences. Every recommendation she has given me has been spot-on, making my visits effortless and enjoyable. I now trust her expertise completely and find myself returning to purchase the fragrances she suggests without hesitation. The shop itself is well-stocked, offering a fantastic selection and a welcoming ambiance. If you’re looking for top-tier service and the perfect scent, this is the place to go!
13 de maio de 2025
Avaliação não solicitada
Resposta da The Perfume Shop - Edgware SD 535
Hi,
We're happy to hear that you had an outstanding experience at our shop in the Broadwalk shopping centre. It's wonderful to know that our team member's expertise and attentiveness made your visits effortless and enjoyable, and that you trust their recommendations. We appreciate you mentioning our selection and ambiance. Thank you for your positive feedback!
The Perfume Shop
Siyavash is a very good salesman and…
Siyavash is a very good salesman and Tina are both knowledgeable about their products
11 de maio de 2025
Avaliação não solicitada
Resposta da The Perfume Shop - Edgware SD 535
Hi,
I am so happy to hear of your recent experience and thank you so much for shopping with us.
Kind regards,
Sharain
Excelent service!
11 de maio de 2025
Avaliação não solicitada
Resposta da The Perfume Shop - Edgware SD 535
Thank you for your positive review!
The Perfume Shop.
Really good service and they are kind
Really good service and they are kind
10 de maio de 2025
Avaliação não solicitada
Resposta da The Perfume Shop - Edgware SD 535
Hi,
We appreciate your kind words and are so glad you had a good experience!
The Perfume Shop
Staff at the Perfume Shop are extremely…
Staff at the Perfume Shop are extremely helpful, fantastic service. Thanks had much Rasini, for your amazing help. I was greeted with warm and friendly service. Keep up the great customer service.
10 de maio de 2025
Avaliação não solicitada
Resposta da The Perfume Shop - Edgware SD 535
Hi,
Thanks for your review. It's great to hear about your 5* experience and thank you so much for shopping with The Perfume Shop.
Kind regards,
The Perfume Shop
I had a fantastic experience at The…
I had a fantastic experience at The Perfume Shop in the Broadwalk Shopping Centre, Edgware, thanks to the outstanding service from Mr. Siyavash. He was incredibly knowledgeable, patient, and genuinely passionate about helping me find the perfect fragrance. His recommendations were spot on, and he took the time to explain the different scent notes and how they develop. I really appreciated his friendly and professional manner—it made the whole experience enjoyable and stress-free. Highly recommended for anyone looking for expert advice and excellent customer service. Thank you, Mr. Siyavash!
9 de maio de 2025
Avaliação não solicitada
Resposta da The Perfume Shop - Edgware SD 535
Hi,
We appreciate you taking the time to share your experience at our Broadwalk Shopping Centre location in Edgware.
We're happy to hear that you received outstanding service and found the perfect fragrance with the help of our team member. We value your recommendation and are glad you enjoyed your experience.
The Perfume Shop
Rasini at your Edgware store was very…
Rasini at your Edgware store was very helpful . Nothing was to much trouble and she was happy to help
8 de maio de 2025
Avaliação não solicitada
Resposta da The Perfume Shop - Edgware SD 535
Hi,
Thank you for your review and kind words! Your support means the world to us and thank you for shopping with us.
Kind regards,
Sharain
The Perfume Shop Team
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.