The Perfume Shop - Edinburgh St James 360 Avaliações 

278
O TrustScore é 5 de um total de 5

5,0

Unit SU 2.28, St James Quarter, 209 St James Crescent, EH1 3AD EDINBURGH, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

When we entered the store we weren’t planning to buy anything but Eman’s ( one of the staff members ) amazing service helped us find the perfect scents. She was so kind and helpful that we ended up bu... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Made to feel Very welcome upon entering the store.. Callie demonstrated good knowledge about different designers and the fragrances, she helped me hand pick a scent suited to my description.. highly r... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The girls on shift today were approachable, had genuine interest and were super helpful. Cara and another girl who was with her (didn’t get her name but served me the first time I came in with my sist... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Served by Cara, absolutely top class. Looked up my buying history for me, advised me what I had previously bought and continued to provide exactly what I needed, updated my VIP card,ensured I had all... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Perfumaria
  2. Fornecedor de Produtos de Beleza
  3. Fornecedor de Cosméticos e Perfumes
  4. Loja de Cosméticos
  5. Fornecedor de Fragrâncias e Aromas
  6. Loja de produtos para cabelo

Escrito pela empresa

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Informações de contato

  • Unit SU 2.28, St James Quarter, 209 St James Crescent, EH1 3AD, EDINBURGH, Reino Unido

5,0

Excelente

O TrustScore é 5 de um total de 5

278 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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5,0

Todas as avaliações

(278)

36.075 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

great service

great service pleasant and. very helpful

7 de dezembro de 2025
logotipo da The Perfume Shop - Edinburgh St James 360

Resposta da The Perfume Shop - Edinburgh St James 360

Hi,

Thanks for your 5* feedback!

The Perfume Shop

Avaliado com 5 de um total de 5 estrelas

I had a great experience in store…

I had a great experience in store thanks to Callie,Anika and Anand. Spent a lot of time in store the staff were very helpful. Will definitely visit again

7 de novembro de 2025
Avaliação não solicitada
logotipo da The Perfume Shop - Edinburgh St James 360

Resposta da The Perfume Shop - Edinburgh St James 360

Hi,

Thanks for your review. I am happy to hear of your recent experience and thanks for shopping with us.

The Perfume Shop.

Avaliado com 5 de um total de 5 estrelas

Aftershave

My order came quickly and safely
Thank you

23 de novembro de 2025
logotipo da The Perfume Shop - Edinburgh St James 360

Resposta da The Perfume Shop - Edinburgh St James 360

Hi,

Thanks for a lovely review. We value you and thank you for choosing us to shop with.

Kind regards,
Sharain - The Perfume Shop

Avaliado com 5 de um total de 5 estrelas

Shoutout to Sukveer

Shoutout to Sukveer for helping me refill a perfume. She was awesome, really friendly and reminded me to use my points card. Thanks!!

26 de novembro de 2025
Avaliação não solicitada
logotipo da The Perfume Shop - Edinburgh St James 360

Resposta da The Perfume Shop - Edinburgh St James 360

Hi,

Thanks for a lovely review. We value you and thank you for choosing us to shop with.

Kind regards,
Sharain - The Perfume Shop

Avaliado com 5 de um total de 5 estrelas

Had a lovely experience at the store…


Had a lovely experience at the store today. We were helped by Anika, and she was absolutely fantastic. Super friendly, patient, and really knew her stuff. She helped us pick the right perfumes without rushing us, and made the whole shopping trip feel easy and enjoyable. Thanks to her, we walked out really happy with our choices. Big shout-out to Anika for the amazing service! 🌟

24 de novembro de 2025
Avaliação não solicitada
logotipo da The Perfume Shop - Edinburgh St James 360

Resposta da The Perfume Shop - Edinburgh St James 360

Hi,

Thanks for your review.
It's great to hear your feedback. We appreciate you!

The Perfume Shop.

Avaliado com 5 de um total de 5 estrelas

Anand helping me.

On Thursday 20th November I went to the store at St James Quarter in Edinburgh and a member of staff called Anand helped me, she was very polite and helpful and her customer service was very good.. I will definitely be going back.

20 de novembro de 2025
Avaliação não solicitada
logotipo da The Perfume Shop - Edinburgh St James 360

Resposta da The Perfume Shop - Edinburgh St James 360

Hi,

Thanks for a lovely review. We value you and thank you for choosing us to shop with.

Kind regards,
Sharain - The Perfume Shop

Avaliado com 5 de um total de 5 estrelas

Very happy customer I like that you…

Very happy customer I like that you gift wrap and be thoughtful like that. Thanks

15 de novembro de 2025
logotipo da The Perfume Shop - Edinburgh St James 360

Resposta da The Perfume Shop - Edinburgh St James 360

Hi,

Thanks for a lovely review. We value you and thank you for choosing us to shop with.

Kind regards,
Sharain - The Perfume Shop

Avaliado com 5 de um total de 5 estrelas

As always I had a fantastic experience…

As always I had a fantastic experience with Paul at the perfume shop.
His knowledge of fragrances is impressive he effortlessly explains notes, families, and how different scents evolve on the skin.
What really sets Paul apart, though, is his warm and friendly manner. He makes you feel completely at ease while exploring options, never rushing and always listening to what you’re looking for. His recommendations felt personal, thoughtful, and spot-on. If you want expert guidance delivered with genuine kindness, Paul is the person to see. Highly recommended!

19 de novembro de 2025
Avaliação não solicitada
logotipo da The Perfume Shop - Edinburgh St James 360

Resposta da The Perfume Shop - Edinburgh St James 360

Hi,

Thanks for your review.
It's great to hear your feedback. We appreciate you!

The Perfume Shop.

Avaliado com 5 de um total de 5 estrelas

Amazing service

My experience was awesome , I had no idea what I wanted but Gabi helped we tried so many different perfumes until I found the one I liked. The service is 10/10

14 de novembro de 2025
Avaliação não solicitada
logotipo da The Perfume Shop - Edinburgh St James 360

Resposta da The Perfume Shop - Edinburgh St James 360

Hi,

Thanks for a lovely review, we value your feedback.

Kind regards,
Sharain - The Perfume Shop

Avaliado com 5 de um total de 5 estrelas

Great Staff

Was in St James quarter store on Thursday all staff were friendly, Gabi ensured that our gift sets were safe while we were looking, she seemed very knowledgeable on how the store operates, very friendly and welcoming

13 de novembro de 2025
Avaliação não solicitada
logotipo da The Perfume Shop - Edinburgh St James 360

Resposta da The Perfume Shop - Edinburgh St James 360

Hi,

Thanks for a lovely review. We value you and thank you for choosing us to shop with.

Kind regards,
Sharain - The Perfume Shop

Avaliado com 5 de um total de 5 estrelas

had the best experience with zoe

had the best experience with zoe, had the best recommendations and knew exactly what she was talking about. 100% go back.

14 de novembro de 2025
Avaliação não solicitada
logotipo da The Perfume Shop - Edinburgh St James 360

Resposta da The Perfume Shop - Edinburgh St James 360

Hi,

Thanks for a lovely review. We value you and thank you for choosing us to shop with.

Kind regards,
Sharain - The Perfume Shop

Avaliado com 5 de um total de 5 estrelas

10/10

Gabi served me in the shop and was very informative regarding my chosen fragrance. She told me everything I needed to know and informed me of a membership which could save me money. Thanks so much!

13 de novembro de 2025
Avaliação não solicitada
logotipo da The Perfume Shop - Edinburgh St James 360

Resposta da The Perfume Shop - Edinburgh St James 360

Hi,

Thanks for your feedback. We appreciate your kind words.

Kind regards,
Sharain - The Perfume Shop

Avaliado com 5 de um total de 5 estrelas

Cara was lovely

Cara was lovely! Helping us choose a lovely scene.

8 de novembro de 2025
Avaliação não solicitada
logotipo da The Perfume Shop - Edinburgh St James 360

Resposta da The Perfume Shop - Edinburgh St James 360

Hi,

Thanks for a lovely review. We value you and thank you for choosing us to shop with.

Kind regards,
Sharain - The Perfume Shop

Avaliado com 5 de um total de 5 estrelas

Great service

Great service - nothing too much, helping us choose and giving great advice. Thank you Sukveer; Ash and Anika

8 de novembro de 2025
Avaliação não solicitada
logotipo da The Perfume Shop - Edinburgh St James 360

Resposta da The Perfume Shop - Edinburgh St James 360

Hi,

Thanks for a lovely review. We value you and thank you for choosing us to shop with.

Kind regards,
Sharain - The Perfume Shop

Avaliado com 5 de um total de 5 estrelas

The best

The best! I got YSL and Boss perfumes from this store. They were very nice👌

4 de setembro de 2025
logotipo da The Perfume Shop - Edinburgh St James 360

Resposta da The Perfume Shop - Edinburgh St James 360

Hi,

Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!

Kind regards,
Sharain - The Perfume Shop

Avaliado com 5 de um total de 5 estrelas

Service from Callie was excellent

Service from Callie was excellent, visited the St James Quarter and everything was delightful

2 de novembro de 2025
Avaliação não solicitada
logotipo da The Perfume Shop - Edinburgh St James 360

Resposta da The Perfume Shop - Edinburgh St James 360

Hi,

Thank you for your kind feedback.

Kind regards,
Sharain - The Perfume Shop

Avaliado com 5 de um total de 5 estrelas

Service in Edinburgh

Best service ever by Callie , what a brilliant team member you have

1 de novembro de 2025
Avaliação não solicitada
logotipo da The Perfume Shop - Edinburgh St James 360

Resposta da The Perfume Shop - Edinburgh St James 360

Hi,

Thank you for your kind feedback.

Kind regards,
Sharain - The Perfume Shop

Avaliado com 5 de um total de 5 estrelas

Great selection and awesome staff

Great selection and special offers for members - bought a perfume i was eyeing for a long time. I was served by Callie - she is truly fantastic. Her customer service is top notch, she is sweet and knows her product. Will be definitely coming back. Thanks Callie :)

1 de novembro de 2025
Avaliação não solicitada
logotipo da The Perfume Shop - Edinburgh St James 360

Resposta da The Perfume Shop - Edinburgh St James 360

Hi,

Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!

Kind regards,
Sharain - The Perfume Shop

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