Visited the High Wycombe shop today and was very impressed with Adila. She answered all of my questions - I've been looking at deals on Paco Lady Million. Adila was friendly, very knowledgeable and... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoUnit 8, 26 Newland Street, HP11 2BY HIGH WYCOMBE, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I wanted some aftershave for my 16 year old Grandson; not only was the assistant very helpful but she told me about the personal message engraving service This can only be done on certain shaped bot... Ver mais
A empresa respondeu
Adila was absolutely amazing! She helped me pick out my favourite perfumes, I walked In not knowing what I wanted but adila helped me find 3 gorgeous perfumes, I would highly recommend! Thank you
A empresa respondeu
Very quick Very efficient staff in Wycombe store I bought 2 bottles on saturday and came back for another 2 on Tuesday i had 1 delivered because it wasn't in store .excellent service all round
A empresa respondeu
Detalhes da empresa
- Perfumaria
- Fornecedor de Produtos de Beleza
- Fornecedor de Cosméticos e Perfumes
- Loja de Cosméticos
- Fornecedor de Fragrâncias e Aromas
- Loja de produtos para cabelo
Escrito pela empresa
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Informações de contato
Unit 8, 26 Newland Street, HP11 2BY, HIGH WYCOMBE, Reino Unido
4,5
Excelente
21 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da The Perfume Shop - High Wycombe 236
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Miss Batool was Amazing..
Miss Batool was Amazing... Very Patient and Helpfull... Would Highly Recommend A++++
25 de abril de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - High Wycombe 236
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I went highy wycombe store and Arshi…
I went highy wycombe store and Arshi was helps me to choose best perfumes and my experience was very very good. I will visit again same store.
Thanks
5 de março de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - High Wycombe 236
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Resposta da The Perfume Shop - High Wycombe 236
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Resposta da The Perfume Shop - High Wycombe 236
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
excellent service
excellent service from Adila (hope i have name correct) in High Wycombe store.
Extremely helpful and professional
will be back
12 de janeiro de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - High Wycombe 236
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Shopping online was seamless and…
Shopping online was seamless and picking it up was not stressful. Overall I had a good experience and the deals were good.
22 de novembro de 2025
Resposta da The Perfume Shop - High Wycombe 236
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Lady Million Treat.
Visited the High Wycombe shop today and was very impressed with Adila. She answered all of my questions - I've been looking at deals on Paco Lady Million. Adila was friendly, very knowledgeable and suggested buying the Eau de Parfum Spray Gift Set which meant I'd get today's 25% discount. Really happy with the customer service I received today.
11 de novembro de 2025
Avaliação não solicitada
Resposta da The Perfume Shop - High Wycombe 236
Hi,
Thanks for your feedback. We appreciate your kind words.
Kind regards,
Sharain - The Perfume Shop
The staff are very friendly and helpful
The staff are very friendly and helpful
27 de outubro de 2025
Resposta da The Perfume Shop - High Wycombe 236
Hi,
Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
friendly knowledgeable and helpful staff
3 de outubro de 2025
Avaliação não solicitada
Resposta da The Perfume Shop - High Wycombe 236
Hi,
Thanks for your feedback! It's great to hear you have had a 5* experience.
Have a lovely weekend!
Sharain - The Perfume Shop
A lovely expetienceery pleasant and helpful lady.
Very pleasant and helpful lady.
Ordered my body lotion to be posted to me.Lovely to have such good service.Thankyou!
2 de setembro de 2025
Resposta da The Perfume Shop - High Wycombe 236
Hi,
Thank you so much for your review. We appreciate you!
The Perfume Shop
Great customer service
Great customer service. Very friendly and showed me all the options, I'm very happy with my purchase.
Went in there with an enquiry and came out with 3 perfumes. Very good. The sales associate (i think her name was Maria) was very friendly and helpful
25 de agosto de 2025
Avaliação não solicitada
Resposta da The Perfume Shop - High Wycombe 236
Hello,
We're happy to hear that you had a 5-star experience with our great customer service. We appreciate that you were shown all the options and are happy with your purchase. Thank you for your review.
Kind regards,
Jasmyn
The Perfume Shop
It was just horrible honestly.
It was just horrible honestly.
20 de agosto de 2025
Avaliação não solicitada
Resposta da The Perfume Shop - High Wycombe 236
Hitch Gunz,
We're sorry your experience was not satisfactory. We appreciate your feedback. If you need any further assistance, please pop in touch via email at reviews@theperfumeshop.com
Sharain - The Perfume Shop
Very quick excellent service
Very quick
Very efficient staff in Wycombe store I bought 2 bottles on saturday and came back for another 2 on Tuesday i had 1 delivered because it wasn't in store .excellent service all round
12 de agosto de 2025
Resposta da The Perfume Shop - High Wycombe 236
Hi,
Thanks for your kind words and thank you for shopping with us.
The Perfume Shop
Outstanding Service at The Perfume Shop High Wycombe
I had a fantastic experience at The Perfume Shop in High Wycombe. From the moment I walked in, I was warmly welcomed and guided with genuine care. Nicola and Sadia provided exceptional service — both were incredibly knowledgeable, patient, and went above and beyond to help me find exactly what I was looking for.
It’s rare to come across staff who are not only professional but also passionate about what they do. Nicola and Sadia made the whole experience enjoyable and stress-free. I’ll definitely be returning and highly recommend this store to anyone looking for quality products and outstanding customer service.
Thank you again to the wonderful team!
30 de junho de 2025
Avaliação não solicitada
Resposta da The Perfume Shop - High Wycombe 236
Hi,
I am thrilled to hear of your experience. Thank you for supporting us, we appreciate you.
The Perfume Shop
Adila was absolutely amazing
Adila was absolutely amazing! She helped me pick out my favourite perfumes, I walked In not knowing what I wanted but adila helped me find 3 gorgeous perfumes, I would highly recommend! Thank you
14 de junho de 2025
Avaliação não solicitada
Resposta da The Perfume Shop - High Wycombe 236
Hi,
It's lovely to hear of your recent experience and thank you so much for shopping with us.
Kind regards,
Sharain
The Perfume Shop Team
Knowledgeable staff
Knowledgeable staff, friendly and helpful.
27 de maio de 2025
Avaliação não solicitada
Resposta da The Perfume Shop - High Wycombe 236
Hi,
Thanks for your positive review! We appreciate you.
Kind regards,
Sharain
The Perfume Shop Team
Great Gift Idea
I wanted some aftershave for my 16 year old Grandson; not only was the assistant very helpful but she told me about the personal message engraving service This can only be done on certain shaped bottles and she went through all my options
I'd left it too late to do click and collect in store so I paid for home delivery My gift was delivered next day
I was really impressed as was my grandson with his personalised gift
4 de junho de 2025
Resposta da The Perfume Shop - High Wycombe 236
Hi,
Thank you for your kind review. We appreciate you!
The Perfume Shop.
Love the aftershaves in there and using…
Love the aftershaves in there and using you loyalty card helps, The staff always very helpful
26 de maio de 2025
Resposta da The Perfume Shop - High Wycombe 236
Hi,
Thanks for your positive review! We appreciate you.
Kind regards,
Sharain
The Perfume Shop Team
I ordered online
I ordered online, fabulous and easy. Lots of ways to pay. And delivery was quick. Even had a free gift in the box.
10 de fevereiro de 2025
Resposta da The Perfume Shop - High Wycombe 236
Hey,
Thank you for your 5* review! We're so happy to hear you had a great experience with us. Your support means a lot, and we look forward to hearing from you again soon!
Kind regards,
Sharain, The Perfume Shop Team
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.