After some frustrations with my order, the Kingston Perfume Shop Male Manager is excellent with his customer service skills. He is a very good communicator and treated me like a valued customer and ga... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoc/o Superdrug, 40 Clarence Street, KT1 1NR KINGSTON, GB
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Veja o que dizem as avaliações
Perfume shop in Kingston- fabulous service, so helpful. Young (ish) man in charge at the counter / can’t praise him enough for helping me a few pre Christmas frazzled Saturdays ago. He sold me bloomin... Ver mais
A empresa respondeu
I just wanted to leave a little appreciation for Helen and Jas 🤍 They are the superstars of the Kingston branch! Every time me and my sister visit, they are incredibly kind, patient, and genu... Ver mais
A empresa respondeu
I like going to the shop, but more often the Products, I require not store and then instructed to go online.
Detalhes da empresa
- Perfumaria
- Fornecedor de Produtos de Beleza
- Fornecedor de Cosméticos e Perfumes
- Loja de Cosméticos
- Fornecedor de Fragrâncias e Aromas
- Loja de produtos para cabelo
Escrito pela empresa
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Informações de contato
c/o Superdrug, 40 Clarence Street, KT1 1NR, KINGSTON, Reino Unido
4,7
Excelente
52 avaliações
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Excellent Customer Services from the Male Manager
After some frustrations with my order, the Kingston Perfume Shop Male Manager is excellent with his customer service skills. He is a very good communicator and treated me like a valued customer and gave me a few nice samples for my inconvenience. Also the customer service assistant online gave me 100 points towards my account which was a good gesture as well as my order was immediately dispatched and this time I was constantly kept informed by both the Perfume Shop and the delivery company about the status of my order from dispatch to transit to delivery 🚚. All in All, excellent customer services procedures. RD
26 de maio de 2026
Resposta da The Perfume Shop - Kingston SD 508
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Tully extremely great customer service…
Tully extremely great customer service one happy customer definatly go to him to buy perfume x
5 de junho de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Kingston SD 508
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Helen really helped me out wonderful…
Helen really helped me out wonderful worker so thankful for her
13 de maio de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Kingston SD 508
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent customer service
Excellent customer service. The staff gave out all the options available. It was really nice experience visiting this place for the first time.
Jasmyn is an excellent staff with great personality.
Well done Jasmyn!!
17 de abril de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Kingston SD 508
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Thank you so much for all your help…
Thank you so much for all your help Leila. 5 stars for you!
B W
R+Y
11 de abril de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Kingston SD 508
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Resposta da The Perfume Shop - Kingston SD 508
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I just wanted to leave a little…
I just wanted to leave a little appreciation for Helen and Jas 🤍
They are the superstars of the Kingston branch!
Every time me and my sister visit, they are incredibly kind, patient, and genuinely helpful. They never rush us and always take the time to help us find the perfect scent.
Their positive energy and care really make the whole experience special. It’s rare to meet people who are this warm and professional at the same time.
Thank you Helen & Jas for always making us feel so welcome ✨
24 de março de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Kingston SD 508
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing experience!!
I had such a lovely experience at The Perfume Shop in Kingston thanks to Helen. From the moment I walked in, she was incredibly welcoming, patient, and genuinely helpful. She took the time to understand what I was looking for and made thoughtful recommendations without ever being pushy.
Her knowledge of the fragrances was amazing, and she made the whole experience feel really personal and enjoyable. It’s rare to come across such attentive and friendly customer service these days, and she truly went above and beyond.
Thank you so much, Helen — you made my visit memorable. I’ll definitely be coming back!
17 de março de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Kingston SD 508
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Pleasant and helpful staff
25 de fevereiro de 2026
Resposta da The Perfume Shop - Kingston SD 508
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
They gave me good offer and free…
They gave me good offer and free delivery thank u so much
16 de fevereiro de 2026
Resposta da The Perfume Shop - Kingston SD 508
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Had a wonderful experience with Helen…
Had a wonderful experience with Helen at the perfume shop (kingston Superdrug branch). She's always been so lovely and kind and helpful! Please ensure this review reaches her. Brilliant customer service xx
15 de fevereiro de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Kingston SD 508
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Sophia was absolutely incredible
Sophia was absolutely incredible, she was professional and showed genuine interest in helping me which is very rare these days.
It makes a massive change seeing a sales person smile and be attentive. Thank you for making my shopping experience a great one!
14 de fevereiro de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Kingston SD 508
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Very accomodating staff
1 de fevereiro de 2026
Resposta da The Perfume Shop - Kingston SD 508
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Outstanding service from Ben
Ben was incredible at helping me find a perfume for my friend.
Outstanding service!
6 de fevereiro de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Kingston SD 508
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ben was a super star 🌟
Ben was amazing helping me find what I was looking for. He also showed me how to use Klarna.
I highly recomend the Perfum shop at Superdrug in Kingston.
31 de janeiro de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Kingston SD 508
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Fantastic shopping experience
Fabulous service with a smile by the lovely & wonderful Tully & Helen on 2 separate occasions, you’ve both made my day.
26 de janeiro de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Kingston SD 508
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Resposta da The Perfume Shop - Kingston SD 508
Hi,
We regret the missing samples and loose perfume. We'll investigate to improve our service. Thanks for your feedback.
The Perfume Shop
Perfume shop in Kingston- fabulous…
Perfume shop in Kingston- fabulous service, so helpful. Young (ish) man in charge at the counter / can’t praise him enough for helping me a few pre Christmas frazzled Saturdays ago. He sold me blooming bouquet eu de toilette - he’ll remember. Give that man a pay rise! From one very happy customer ( Annemarie)
14 de dezembro de 2025
Resposta da The Perfume Shop - Kingston SD 508
Hi,
Thanks for your 5* feedback!
The Perfume Shop
Qyick efficient amazing really helpful…
Qyick efficient amazing really helpful staff
30 de novembro de 2025
Resposta da The Perfume Shop - Kingston SD 508
Hi,
Thank you for your lovely feedback. It's great to hear about your 5* experience.
The Perfume Shop
I was very happy to be served by this…
I was very happy to be served by this lovely lady called Jasmine at The perfume shop kingston. She pointed me to the best deals. And i was quite happy w the service. she wad quite friendly and helpful!!
29 de novembro de 2025
Avaliação não solicitada
Resposta da The Perfume Shop - Kingston SD 508
Hi,
Thanks for your review! It's great to hear you are happy with your recent experience.
Kind regards,
Sharain - The Perfume Shop
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