Wonderful, cheerful, helpful staff x always xx big shout out to Jayne and Sarah xx
A empresa respondeu
Localização
Trocar localização101A The Lakeside Centre, West Thurrock Way, Gray�s, RM20 2ZG ESSEX, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Brilliant service , so friendly. I came into the store a few weeks ago looking for a special gift for my groom. Been elsewhere looking beforehand without any success , the service I got here was... Ver mais
A empresa respondeu
Had a really great experience at your store ( ground floor) buying some products as gifts. It was a pleasure been served by young lady named Sara. She was amazing, very friendly with lovely person... Ver mais
A empresa respondeu
VISITED LAKESIDE STORE ON MONDAY 7TH JULY with my sister and what a lovely selection of perfumes available to view and test.Kelly served us and once again she was so customer focused and made it easy... Ver mais
A empresa respondeu
Detalhes da empresa
- Perfumaria
- Fornecedor de Produtos de Beleza
- Fornecedor de Cosméticos e Perfumes
- Loja de Cosméticos
- Fornecedor de Fragrâncias e Aromas
- Loja de produtos para cabelo
Escrito pela empresa
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Informações de contato
101A The Lakeside Centre, West Thurrock Way, Gray�s, RM20 2ZG, ESSEX, Reino Unido
4,7
Excelente
65 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very good customer service
Very good customer service Nisha was super nice and helpful deserves a raise
Thankyou
26 de dezembro de 2024
Avaliação não solicitada
The perfume shop Lakeside ground floor
I was shopping today 14.12.24 at the perfume shop in Lakeside Thurrock on.the ground floor. I was served by a young lady called Karen. She was extremely helpful and polite and also very knowledgeable.
I wasn't sure what I wanted to buy my wife and ahe made various suggestions until I found the perfect perfume. Ialso got something for myself as it was buy one get one half price.
14 de dezembro de 2024
Avaliação não solicitada
Visited perfume shop earlier this month…
Visited perfume shop earlier this month I wanted to do a massive Christmas shop.
I made my way to primark and noticed there was a perfume shop on the ground floor, the staff were all smiling at the door, standing ready for customers. This encouraged me to go in. A young Asian girl greeted me straight away, asked me if I was looking for anything specific. She was so kind, and helpful I showed her a few pictures of perfumes I was after, I’m awful with technology so this took me a long time, she assured me it’s okay and made me feel comfortable. She also helped me download the perfume shop app and told me I can accumulate points for my purchases. I didn’t know perfume shop to personalised ribbons and gift wrapping, which she kindly wrapped for me. I saved alot of buying wrapping paper, as this was all provided. Excellent customer service! I’m so pleased
6 de dezembro de 2024
Avaliação não solicitada
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.