The sales person I dealt with was happy to let me test different mens deodorants. She knew her products and was friendly and professional. I settled on a Boss roll-on which she arranged to be deliv... Ver mais
A empresa respondeu
101A The Lakeside Centre, West Thurrock Way, Gray�s, RM20 2ZG ESSEX, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
The sales person I dealt with was happy to let me test different mens deodorants. She knew her products and was friendly and professional. I settled on a Boss roll-on which she arranged to be deliv... Ver mais
A empresa respondeu
I visited The Lakeside store today looking for a particular Prada perfume. A charming and very helpful assistant named Amy helped me to find it. Her determination to succeed in the search was commen... Ver mais
A empresa respondeu
I am gobsmacked at the tremendous efforts of staff to ensuring that customers come first in this store. If you are looking for excellent customer service that leaves no stones unturned, pls visit... Ver mais
A empresa respondeu
Five stars! Absolutely amazing experience at The Perfume Shop in Lakeside. Greeted with amazing customer service. So many great offers to choose from. Staff were friendly and very helpful. Will defini... Ver mais
A empresa respondeu
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
101A The Lakeside Centre, West Thurrock Way, Gray�s, RM20 2ZG, ESSEX, Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Jane was so friendly and helpful! Excellent customer service

Resposta da The Perfume Shop - Lakeside 369
Lakeside perfume shop
I had an amazing service from all members of staff especially Nisha who gave us her complete time attention to find the right scent. Will only be shopping in this branch such a lovely experience Nisha is absolutely the best.

Resposta da The Perfume Shop - Lakeside 369
Very friendly and professional purchased my favourite perfume at special price and free delivery. BRILLIANT

Resposta da The Perfume Shop - Lakeside 369
Iman was very helpful and knowledgeable. She was patient and showed us lots of options

Resposta da The Perfume Shop - Lakeside 369
I visited the lakeside store today and Karen and sarah were extremely helpful, i can't recommend them enough

Resposta da The Perfume Shop - Lakeside 369
Jane was really amazing and made my purchase seem less and Cindy was also very helpful with the advice on what to get.
Had an amazing experience at the lakeside store.

Resposta da The Perfume Shop - Lakeside 369
Very satisfied with Sarah’s customer service today. I will surely come back.

Resposta da The Perfume Shop - Lakeside 369
i went into the perfume shop lakeside and was served by sarah, she was amazing throughout! gave me brilliant advice on what to purchase for my boyfriends birthday. Thank you!

Resposta da The Perfume Shop - Lakeside 369
Sarah and Ervina were helpful, professional and friendly and knowledgeable has given great service and thank you for that
NB

Resposta da The Perfume Shop - Lakeside 369
Karen the amazing sales assistant was so friendly and helpful, amazing customer service 🌟

Resposta da The Perfume Shop - Lakeside 369
Popped into perfume shop lakeside lower and Karen served us and she was wonderful, she has a beautiful smile as she served us all through.
From O J

Resposta da The Perfume Shop - Lakeside 369
Karen was Absolutely Fantastic at lakeside lower. Wonderful Experience as well

Resposta da The Perfume Shop - Lakeside 369
I was spoken to in a very polite and friendly way. One of your staffs, Sarah is a Good Samaritan. She picked up my purse that I dropped at Tescos and she brought it to me. I highly recommend her as a very good staff.
VISITED LAKESIDE STORE ON MONDAY 7TH JULY with my sister and what a lovely selection of perfumes available to view and test.Kelly served us and once again she was so customer focused and made it easy to select the right fragrance for me. Decided on chance it was well worth the visit to Lakeside store will certainly visit again to see Kelly!

Resposta da The Perfume Shop - Lakeside 369
I had an amazing experience with Karen at your Lakeside location. She was incredibly helpful and went out of her way to provide exceptional service. Her friendly and professional attitude truly stood out, and it made my shopping experience so enjoyable. Thanks to Karen, I definitely want to come back and shop more at your store. Great service like this really makes a difference!

Resposta da The Perfume Shop - Lakeside 369
Had a really great experience at your store ( ground floor) buying some products as gifts. It was a pleasure been served by young lady named Sara. She was amazing, very friendly with lovely personality and very professional, having great knowledge and skills. Must say she is a real benefit for the company. We will definitely return to that store.
Kind regards

Resposta da The Perfume Shop - Lakeside 369
Honestly great customer service from Nisha.
I went in looking for a birthday gift for my Girlfriend and she was brilliant.

Resposta da The Perfume Shop - Lakeside 369
Jayne and her colleagues have been brilliant. Excellent service and extremely helpful. Thank you. We will be visiting again :)

Resposta da The Perfume Shop - Lakeside 369
The perfume shop on the lower ground in Lakeside have genuinely the best staff. Karen made the experience worthwhile and was so friendly and patient. Didn’t even consider going elsewhere or comparing prices with other perfume shops. She was great! 10/10 experience.

Resposta da The Perfume Shop - Lakeside 369
Brilliant service , so friendly.
I came into the store a few weeks ago looking for a special gift for my groom. Been elsewhere looking beforehand without any success , the service I got here was fabulous and the ladies helped me relax and find the exact aftershave I wanted.
Located on the ground floor of lakeside - definitely worth a visit and I will return for sure.

Resposta da The Perfume Shop - Lakeside 369
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.