walked in today with my mum looking for a particular perfume/aftershave for my boyfriend for his b-day, and when i asked the two lovely staff members in the Lisburn mall perfume shop they were so atte... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoUnit A7.1, Bow Street Mall Shopping Centre, Bow Street, BT28 1AW LISBURN, IE
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I purchased the wrong perfume for my partner online, brought it into the Lisburn shop were the girls were great, exchanged it and were more than pleasant, which is hard to find in this day and age. Hi... Ver mais
Visited Lisburn shop Bt28 1aw and received excellent service from Carrie who was very helpful and attentive. Purchased a box set and 3 filled atomisers. Great sales assistant, good small shop , excell... Ver mais
A empresa respondeu
Always very pleased with coming into the perfume shop. Aisling served me and I have to say she knows her fragrances very well. I was very indecisive and with her help she made every seamless. Thank yo... Ver mais
A empresa respondeu
Detalhes da empresa
- Perfumaria
- Fornecedor de Produtos de Beleza
- Fornecedor de Cosméticos e Perfumes
- Loja de Cosméticos
- Fornecedor de Fragrâncias e Aromas
- Loja de produtos para cabelo
Escrito pela empresa
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Informações de contato
Unit A7.1, Bow Street Mall Shopping Centre, Bow Street, BT28 1AW, LISBURN, Irlanda
4,4
Excelente
20 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
walked in today with my mum looking for…
walked in today with my mum looking for a particular perfume/aftershave for my boyfriend for his b-day, and when i asked the two lovely staff members in the Lisburn mall perfume shop they were so attentive. I specifically asked for a set of this parfum and the woman serving me gave me an amazing product that was on offer and was the exact thing i was wanting to get him. she also gift wrapped it for me and it looks lovely and even got a customized ribbon!! absolutely amazing staff in there and they helped me get an absolute bargain too.
24 de fevereiro de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Lisburn 124
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Sourced the required perfume while I…
Sourced the required perfume while I was in the shop and it was delivered in 2 days. Super service
19 de dezembro de 2025
Resposta da The Perfume Shop - Lisburn 124
Hi,
Thanks for your feedback. It's great to hear of your 5* experience, have a lovely New Year.
The Perfume Shop
First class sales service from Carrie
Visited Lisburn shop Bt28 1aw and received excellent service from Carrie who was very helpful and attentive. Purchased a box set and 3 filled atomisers. Great sales assistant, good small shop , excellent offers.
26 de setembro de 2025
Avaliação não solicitada
Resposta da The Perfume Shop - Lisburn 124
Hi,
Thanks for your 5* review, we appreciate you! Have a great day.
The Perfume Shop.
Staff very helpful and hot delivery to…
Staff very helpful and hot delivery to the shop and most of all was informed of the offers that made my mind up to buy
1 de setembro de 2025
Resposta da The Perfume Shop - Lisburn 124
Hi,
Thanks for your review! We appreciate you.
The Perfume Shop
Went to pick up and it wasn't wrapped
Went to pick up and it wasn't wrapped, although I had paid an extra £3.95 on website for this. Sales assistant told me that if I had ordered in shop they wouldn't have charged for wrapping! Nice to know, Perfume Shop.
5 de julho de 2025
Avaliação não solicitada
Resposta da The Perfume Shop - Lisburn 124
Hi,
We appreciate you bringing this to our attention. We're sorry the wrapping wasn't provided despite the charges. We'll look into this to ensure a better experience going forward. Thanks for your feedback.
The Perfume Shop
Resposta da The Perfume Shop - Lisburn 124
Hi,
It's great to hear of your 5* experience with us. Thank you for your support!
Kind regards,
Sharain
The Perfume Shop Team
I purchased the wrong perfume for my…
I purchased the wrong perfume for my partner online, brought it into the Lisburn shop were the girls were great, exchanged it and were more than pleasant, which is hard to find in this day and age. Highly recommended, great service!!
28 de maio de 2025
Fantastic girls
Fantastic girls, Ellie from Lisburn was super helpful
30 de maio de 2025
Avaliação não solicitada
Resposta da The Perfume Shop - Lisburn 124
Hey,
Thanks for your review! We are happy to hear you had a 5* experience.
Kind regards,
Sharain
The Perfume Shop
Resposta da The Perfume Shop - Lisburn 124
Hi,
Thank you so much for your kind review, we truly appreciate your support.
Stay fabulous and fragrant,
The Perfume Shop
Resposta da The Perfume Shop - Lisburn 124
Thank you for your positive review!
The Perfume Shop.
Always very pleased with coming into…
Always very pleased with coming into the perfume shop. Aisling served me and I have to say she knows her fragrances very well. I was very indecisive and with her help she made every seamless. Thank you Aisling and I’ll be back! Credit to the business!
19 de abril de 2025
Avaliação não solicitada
Resposta da The Perfume Shop - Lisburn 124
Hello,
Thank you for your lovely 5* review! We really appreciate your feedback and are really pleased to hear you had a great experience shopping with us.
Kind regards,
Jasmyn
Aisling was more than helpful and so…
Aisling was more than helpful and so friendly. Would highly recommend. Thank so much will be back again :)
19 de abril de 2025
Avaliação não solicitada
Resposta da The Perfume Shop - Lisburn 124
Hello,
Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Warm regards,
Jasmyn
Excellent customer service
Wonderful service from Stephanie. So helpful and friendly. Delighted with my purchase and updated my rewards card. 5 stars well deserved !
17 de abril de 2025
Avaliação não solicitada
Resposta da The Perfume Shop - Lisburn 124
Hi,
Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.
Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team
Amazing ladies in the shop (located in…
Amazing ladies in the shop (located in Lisburn shopping mall) Steph and Lisa. So helpful on the number of occasions. Amazing knowledge of scents.
It’s always so great to remember from previous visits. Will DEFINITELY be returning again and again and again…….
30 de março de 2025
Avaliação não solicitada
Resposta da The Perfume Shop - Lisburn 124
Hello,
We are thrilled to hear about your positive experience at our Lisburn shopping mall location. We appreciate your kind words about Steph and Lisa. It's wonderful to know that their expertise and friendly service made your visit so enjoyable. We strive to provide our customers with a memorable experience and we're delighted that you found our team so helpful. We look forward to welcoming you back soon.
Best wishes,
Jasmyn
Elle gave great customer service and…
Elle gave great customer service and helped me choose the perfect perfume for my mum!
5 de março de 2025
Avaliação não solicitada
Resposta da The Perfume Shop - Lisburn 124
Hey,
Thanks for your review and kind words from your 5* experience.
Thank you for shopping with The Perfume Shop.
Kind regards,
Sharain
Amazing customer service!
Went in to buy presents for family and left in a better mood than I went in with! The customer service by the staff is amazing, really making the customers welcome, especially Elle and Lisa!
4 de março de 2025
Avaliação não solicitada
Resposta da The Perfume Shop - Lisburn 124
Hey,
Thanks for your review and kind words from your 5* experience.
Thank you for shopping with The Perfume Shop.
Kind regards,
Sharain
Lovely staff especially Elle so kind…
Lovely staff especially Elle so kind and very helpful !!
6 de março de 2025
Avaliação não solicitada
Resposta da The Perfume Shop - Lisburn 124
Hey,
Thanks for your review and kind words from your 5* experience.
Thank you for shopping with The Perfume Shop.
Kind regards,
Sharain
Savage from lisburn store
I had bought a bottle of savage from the lisburn store and the staff was very nice and was willing to help with everything I requested, I will definitely be back 🙂
10 de janeiro de 2025
Avaliação não solicitada
Resposta da The Perfume Shop - Lisburn 124
Hi there,
Thank you so much for a wonderful review. We appreciate your kind words and thank you for shopping with The Perfume Shop.
Kind regards,
Sharain
This was a Christmas present bought my wife
This was a Christmas present bought by my wife. Despite reassured there would be no email or post guess what..
I got the email and item posted under my name even though wife provide all her details ...very disappointing
I would give -5 ✨
1 de dezembro de 2024
Resposta da The Perfume Shop - Lisburn 124
We understand your frustration with the email and item being sent under your name despite your wife providing her details. We strive to ensure a smooth and personalized experience for all our customers. We appreciate you bringing this to our attention and will use your feedback to improve our processes.
Kind regards,
Sharain
Staff were very helpful
1 de dezembro de 2024
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.