Would have given five stars but disappointed to find out could not use my reward points as I had 20% discount on my purchase. Reward points should be able to use whenever you chose with no strings at... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoUnit 330B, Almondvale South, The Centre, EH54 6NB LIVINGSTON, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
First time in your Livingston Centre store and won't be out last. What a truly wonderful experience we had. We arrived just after 9am and met by the lovely Aurora, who could not do enough to h... Ver mais
A empresa respondeu
Thank you to lorna in the almondvale south shop Livingston. She could not have been more helpful or patient. When in for aftershave for my son and she helped me pick one and I ended up buying a few ot... Ver mais
A empresa respondeu
Courtney was amazing and so helpful she was patient with us today. My dad wanted to get my mum a lovely perfume that she will love for her birthday . She was so helpful with helping us choose the p... Ver mais
A empresa respondeu
Detalhes da empresa
- Perfumaria
- Fornecedor de Produtos de Beleza
- Fornecedor de Cosméticos e Perfumes
- Loja de Cosméticos
- Fornecedor de Fragrâncias e Aromas
- Loja de produtos para cabelo
Escrito pela empresa
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Informações de contato
Unit 330B, Almondvale South, The Centre, EH54 6NB, LIVINGSTON, Reino Unido
4,6
Excelente
35 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Isabell was fantastic
Isabell was fantastic. Spent lots of time helping narrowing down aftershave’s. How customer service should be
1 de agosto de 2025
Avaliação não solicitada
Resposta da The Perfume Shop - Livingston 300
Hi,
Thanks for your review! We appreciate you and thank you so much for shopping with us.
The Perfume Shop.
Obsessed!
I'm a tourist from Minden, Germany. I was looking for a very special perfume because I had a very romantic dinner night with my now!! fiancé. When I went to the perfume shop in Livingston, Mason was able to help me in the best way possible. I told him what notes I like and what I was looking for and I wanted something that not everybody else has. He gave me several options and he was so nice and really kind and helpful. I felt very welcome here. My new favorite perfume: Zadig and Voltaire this is her!!!! I am obsessed! Thank you Mason!
29 de julho de 2025
Avaliação não solicitada
Resposta da The Perfume Shop - Livingston 300
Hi,
Thanks for your review! We appreciate you and thank you so much for shopping with us.
The Perfume Shop.
The service provided by the staff here…
The service provided by the staff here is so good. I was very impressed with the suggestions by staff and personified ribbon service is sooo amazing 👏
29 de julho de 2025
Avaliação não solicitada
Resposta da The Perfume Shop - Livingston 300
Hi,
Thanks for your review! We appreciate you and thank you so much for shopping with us.
The Perfume Shop.
good sevice nd amazing fatima help
good sevice nd amazing help
26 de julho de 2025
Avaliação não solicitada
Resposta da The Perfume Shop - Livingston 300
Hi,
Thank you for your review. We appreciate you so much!
The Perfume Shop
Amazing service
Amazing service by Elma. Very welcoming and a credit to the store.
26 de julho de 2025
Avaliação não solicitada
Resposta da The Perfume Shop - Livingston 300
Hi,
I am so happy to hear you had a positive experience with us. Thank you for choosing us to shop with.
The Perfume Shop Team.
Im very thankful to Ewa and Jaimee and…
Im very thankful to Ewa and Jaimee and would highly recommend to buy from this shop. They've been extremely helpful.
7 de julho de 2025
Avaliação não solicitada
Resposta da The Perfume Shop - Livingston 300
Hi,
Thanks for your review. We appreciate you and thank you so much for choosing us to shop with.
The Perfume Shop.
Great service from Livingston
Great service from Livingston, recommended a few aftershaves for my son
2 de maio de 2025
Avaliação não solicitada
Resposta da The Perfume Shop - Livingston 300
Hello,
Thank you for your wonderful 5* review! We are so pleased to know you had a great experience shopping with us, your feedback means so much.
Warm regards,
Jasmyn
Resposta da The Perfume Shop - Livingston 300
Hi,
Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.
Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team
Ewa was very helpful helping me find…
Ewa was very helpful helping me find the perfect perfume for a present.
18 de abril de 2025
Avaliação não solicitada
Resposta da The Perfume Shop - Livingston 300
Hello,
Thank you for your lovely 5* review! We really appreciate your feedback and are really pleased to hear you had a great experience shopping with us.
Kind regards,
Jasmyn
Excellent
Excellent customer service as soon as I walked in. Welcomed into the store and offered help straight away. The staff helped me choose a perfume I'd never have tried without their suggestions.
24 de abril de 2025
Avaliação não solicitada
Resposta da The Perfume Shop - Livingston 300
Hello,
Thank you for your lovely 5* review! We really appreciate your feedback and are really pleased to hear you had a great experience shopping with us.
Kind regards,
Jasmyn
Eva was a very helpful assistant lucky…
Eva was a very helpful assistant lucky to have her great asset to the shop
14 de abril de 2025
Avaliação não solicitada
Resposta da The Perfume Shop - Livingston 300
Hello,
Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Warm regards,
Jasmyn
Brilliant customer service
Brilliant customer service. Eva was very helpful and friendly.
11 de abril de 2025
Avaliação não solicitada
Resposta da The Perfume Shop - Livingston 300
Hi,
Thanks for your positive review! It's great to hear your kind words and great to know that you had a 5* experience with us. Thank you so much for shopping with The Perfume Shop and we hope to see you again soon.
Kind regards,
Sharain
The Perfume Shop Team
Great service very helpful 👏
Great service very helpful 👏
Thank you Jaimee .
11 de abril de 2025
Avaliação não solicitada
Resposta da The Perfume Shop - Livingston 300
Hi,
Thanks for your positive review! It's great to hear your kind words and great to know that you had a 5* experience with us. Thank you so much for shopping with The Perfume Shop and we hope to see you again soon.
Kind regards,
Sharain
The Perfume Shop Team
Ewa was helpful and too kind
Ewa was helpful and too kind. A million thanks
8 de abril de 2025
Avaliação não solicitada
Resposta da The Perfume Shop - Livingston 300
Hello,
We're so glad to hear that you had a positive experience. We appreciate your kind words about Ewa. We strive to provide excellent customer service, and we're happy to know that Ewa was able to help you.
Best wishes,
Jasmyn
I still haven't received my delivery
I still haven't received my delivery. Ordered it on the 13 th January and it's still not here but you send me a questionnaire asking how you did - wow!!
14 de janeiro de 2025
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.