Best customer service I have literally ever had since purchasing from the perfume shop The staff in the Llanelli store I can not fault the best customer service I’ve ever had from the Perfum... Ver mais
Localização
Trocar localizaçãoUnit 6B Trostre Retail Park, SA14 9UY LLANELLI, GB
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Veja o que dizem as avaliações
The staff had fabulous recommendations, they had plenty of time, felt no pressure. I had to get my perfume delivered, it arrived within 3 days. Excellent service and great prices.
A empresa respondeu
I visited the Trostre retail park store today and was served by Bonnie. She was absolutely wonderful! I don’t know much about perfumes other than the types of scents I usually enjoy, but Bonnie seemed... Ver mais
A empresa respondeu
Amazing service!!! The ladies in the Llanelli branch were amazing especially the one with a bob (I can’t remember her name x😭). There we all amazing and they helped me place an order for my La Bomba... Ver mais
A empresa respondeu
Detalhes da empresa
- Perfumaria
- Fornecedor de Produtos de Beleza
- Fornecedor de Cosméticos e Perfumes
- Loja de Cosméticos
- Fornecedor de Fragrâncias e Aromas
- Loja de produtos para cabelo
Escrito pela empresa
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Informações de contato
Unit 6B Trostre Retail Park, SA14 9UY, LLANELLI, Reino Unido
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Exemplary customer service from Holly literally…
Best customer service I have literally ever had since purchasing from the perfume shop
The staff in the Llanelli store I can not fault the best customer service I’ve ever had from the Perfume Shop
I was served by a lovely young girl called Holly she was helpful , professional and extremely knowledge about her products
This will be the branch I will be going to make me fragrance purchases in future as as a manager in the civil service myself customer service is of paramount importance
I would highly recommend this branch to everyone and will telling my staff to visit that branch of the perfume shop 🤗
Pode usar a ajuda de IA para as respostasVer mais
Good and friendly service
Good and friendly service, great tips, free and fast delivery . Good offers.

Resposta da The Perfume Shop - Llanelli 297
The staff had fabulous recommendations
The staff had fabulous recommendations, they had plenty of time, felt no pressure.
I had to get my perfume delivered, it arrived within 3 days. Excellent service and great prices.

Resposta da The Perfume Shop - Llanelli 297
Holly was brilliant!
Holly was brilliant!! came for one thing and left with another and 2 brilliant deals!! amazimg!!!!

Resposta da The Perfume Shop - Llanelli 297
Very helpfull staff and helped in…
Very helpfull staff and helped in making sure that I had the right product from a few choices. Prompt service when I collected my item.

Resposta da The Perfume Shop - Llanelli 297
Excellent customer service with a personal touch
We were looked after by a colleague called Yvonne in the Trostre, Llanelli perfume shop . I was unsure what Tom Ford aftershave to buy for my husband for his birthday . Yvonne spent quality time with us and demonstrated great customer service whilst we had a look at all the different scents without rushing us . Yvonne demonstrated great knowledge of the different scents available. Yvonne showed a genuine interest in us as her customers providing an individual customer experience demonstrating that customers are at the heart of everything that Yvonne does to make sure that the customer ends up with the Correct product.
As a result my husband also bought 4 travalo products with scents as gifts too because Yvonne had spoken how handy they would be when travelling .
Yvonne is a true credit of excellent customer service , friendliness , and knowledgeable to the Perfume shop in Trostre and the company .
I would highly recommend this shop for an excellent customer experience.

Resposta da The Perfume Shop - Llanelli 297
Amazing service!!
Amazing service!!! The ladies in the Llanelli branch were amazing especially the one with a bob (I can’t remember her name x😭). There we all amazing and they helped me place an order for my La Bomba perfume and I even got the cream as well!! Amazing service and so friendly and professional, highly recommend 💕

Resposta da The Perfume Shop - Llanelli 297

Resposta da The Perfume Shop - Llanelli 297
Scent-sational service
IT WAS GREAT TO FIND THE BRIDGERTON PERFUME FOR MY DAUGHTER .A BIG FAN OF BRIDGERTON .A RIBBON WITH A MESSAGE PRINTED OF YOUR CHOICE AND BOXED FOR A SMALL PRICE .HAPPY WITH DELIVER TIME .I HOPE IT WILL MAKE HER SMILE ON MOTHERS DAY!

Resposta da The Perfume Shop - Llanelli 297
Was served by wonder lady called Hollie…
Was served by wonder lady called Hollie who stayed past her shift to help me at the Llanelli branch.

Resposta da The Perfume Shop - Llanelli 297
Outstanding Service (as always) 👏🏼
Outstanding, friendly service as always in my local store from Hayley & Casey. The best place to buy aftershave/perfume from!

Resposta da The Perfume Shop - Llanelli 297
Fantastic staff & service
Fantastic staff in the Llanelli Store, brilliant service and prices.
As a visually impaired person with a guide dog, the staff can't be for helpful.

Resposta da The Perfume Shop - Llanelli 297

Resposta da The Perfume Shop - Llanelli 297

Resposta da The Perfume Shop - Llanelli 297
Great helpful staff
Great helpful staff, had perfume delivered to home - fabulous quick service! Overall marve

Resposta da The Perfume Shop - Llanelli 297
Everything was good girl easy and very helpful…
Everything was easy and very helpful staff

Resposta da The Perfume Shop - Llanelli 297

Resposta da The Perfume Shop - Llanelli 297
I ordered six items of aftershave and…
I ordered six items of aftershave and perfume from the Perfume Shop on Black Friday. The prices were excellent. Five items were delivered on Monday 1st December and the remaining item on Tuesday 2nd December. I am delighted. Thank you

Resposta da The Perfume Shop - Llanelli 297
Great Service!
Great, personal service. Very friendly and helpful staff. Went above and beyond to show me what was available .

Resposta da The Perfume Shop - Llanelli 297
Classy Customer Service
From the moment I walked in to when I left I felt like a proper customer.
Staff were attentive without being overbearing. Answered all my queries confidently and with a bit of humor.
Helena was excellent, really friendly and knowledgeable. She went out of her way to make sure I left the store a satisfied customer.

Resposta da The Perfume Shop - Llanelli 297
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