Lawrie was extremely helpful & very sexy I told her I wanted an after shave for my male best friend so her could get a lady has he has not has one for a long time so fingers crossed this works
A empresa respondeu
Localização
Trocar localizaçãoUnit 53, Four Seasons Shopping Centre, NG18 1SU MANSFIELD, GB
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Veja o que dizem as avaliações
What a lovely experience I had at Mansfield Perume shop today! Made exceptionally special by my lovely assistant Lawrie 😃 & Chesea too 😛 both were amazing with helping me to choose 2 lovely perfumes... Ver mais
A empresa respondeu
My sister and I bought some perfume yesterday. The assistant was very pleasant and helpful. She was knowledgeable and explained the offers hence us buying more than what we went in for. Great experie... Ver mais
A empresa respondeu
Excellent experience staff were exceptional we went to look at one particular scent and were introduced to two others ! They had time to spend with us and help us choose Big shout out to the staff... Ver mais
A empresa respondeu
Detalhes da empresa
- Perfumaria
- também em
- Fornecedor de Cosméticos e Perfumes
- Fornecedor de Fragrâncias e Aromas
- Fornecedor de Produtos de Beleza
- Loja de Cosméticos
- Loja de produtos para cabelo
Escrito pela empresa
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Informações de contato
Unit 53, Four Seasons Shopping Centre, NG18 1SU, MANSFIELD, Reino Unido
4,8
Excelente
133 avaliações
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The shop assistant was very…
The shop assistant was very knowledgeable and helpful.
13 de fevereiro de 2026
Resposta da The Perfume Shop - Mansfield 91
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
my order i placed in the shop only took…
my order i placed in the shop only took 2 days to arrive very pleased with your delivery service will use it again its the mansfield one
11 de fevereiro de 2026
Resposta da The Perfume Shop - Mansfield 91
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I voted this because …
I voted this because the Royal Mail sent out a message saying my aftershave had been delivered and it hadn’t.
The Perfume Shops website was easy to navigate
2 de fevereiro de 2026
Resposta da The Perfume Shop - Mansfield 91
Hello Andrew,
Thank you for your feedback. We’ve looked into this carefully and can confirm that your order was delivered to your nominated collection point on 03-02-2026 and is now ready for you to collect.
The collection point was selected during checkout and could be either a ParcelShop or a Royal Mail Customer Service Point. When you go to pick up your item, please remember to bring the SMS or email notification you received, along with a valid ID.
For the easiest experience, please use the tracking number provided in your order email to locate your parcel quickly.
We really appreciate your patience and hope you enjoy your aftershave once collected!
Kind regards,
Jasmyn
The Perfume Shop Customer Services
Resposta da The Perfume Shop - Mansfield 91
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
staff knew how to find what i wanted…
staff knew how to find what i wanted and to get it delivered quickly and efficiently
12 de janeiro de 2026
Resposta da The Perfume Shop - Mansfield 91
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I ordered two bottles of perfume and…
I ordered two bottles of perfume and only received one, so far customer service hasn’t gotten back to me either
2 de janeiro de 2026
Resposta da The Perfume Shop - Mansfield 91
Hi,
I am so sorry to hear you have not received your full order. I can see how this can be so frustrating for you. Please can you pop in touch via email at reviews@theperfumeshop.com
The product was delivered very quickly.
31 de dezembro de 2025
Resposta da The Perfume Shop - Mansfield 91
Hi,
Thanks for your review. It's lovely to hear of your 5* experience and thank you so much for shopping with us.
The Perfume Shop
Spoke to Toni from Mansfield today…
Spoke to Toni from Mansfield today about a product that a purchased before Christmas and she was very helpful and informative
5 de janeiro de 2026
Avaliação não solicitada
Resposta da The Perfume Shop - Mansfield 91
Hi,
Thank you for your feedback. We appreciate you and thank you for choosing us to shop with.
The Perfume Shop.
Shocking company.
Shocking company.
I placed an order for collection at Mansfield but the system chose a home delivery which would’ve meant a gift not arriving in time.
Customer service is abysmal, and I was told they couldn’t alter the order so it could be collected, then more amazingly that they couldn’t cancel the order either!! I’d have to wait for the item to be delivered and then return it.
What company can’t cancel its own orders? And up to 72hours to get a callback from a manager.
22 de dezembro de 2025
Avaliação não solicitada
Resposta da The Perfume Shop - Mansfield 91
Hi,
We regret to hear about the issues you experienced with your order and the difficulty you had with customer service. We appreciate your feedback and the chance to improve. We're looking into the issues you raised regarding order changes and cancellation policies.
The Perfume Shop
Burberry Touch aftershave
The aftershave i bought from the online shop, within the last 2 weeks, was on offer at a very good price, if you believe the original mark up price. I buy this aftershave at least 4 times a year, often buying more than 1 and generally from the shop and have never paid more than £31 , online It was marked as original price £79 and on offer for £27.99.
Today online it is £34.99.
Continuity would make for easier shopping and more sales, it would not put me off from buying here but i would buy more regularly if the price was consistent. I guess what I'm saying is, you need to wait for the apparent offers
6 de dezembro de 2025
Resposta da The Perfume Shop - Mansfield 91
Hi,
We appreciate you bringing the pricing inconsistencies to our attention. We value your feedback and will review our pricing strategy to ensure a more consistent shopping experience. Thank you.
The Perfume Shop
really helpful very …
The staff was really helpful very plesent and not stressed even though it christmas time and quite busy
10 de dezembro de 2025
Resposta da The Perfume Shop - Mansfield 91
Hi,
Thanks for your feedback, we appreciate you!
The Perfume Shop
Amazing
From picking the products to getting them boxed and shipped out the service was amazing.
5 de dezembro de 2025
Resposta da The Perfume Shop - Mansfield 91
Hi,
Thanks for your feedback, we appreciate you!
The Perfume Shop
Resposta da The Perfume Shop - Mansfield 91
Hi,
Thanks for your feedback, we appreciate you!
The Perfume Shop
Staff in Mansfield shop very helpful…
Staff in Mansfield shop very helpful didn't have in stock so they ordered online and received it next day
26 de novembro de 2025
Resposta da The Perfume Shop - Mansfield 91
Hi,
Thanks for your review. I am happy to hear of your recent experience and thanks for shopping with us.
The Perfume Shop.
Resposta da The Perfume Shop - Mansfield 91
Hi,
Thanks for your review. I am happy to hear of your recent experience and thanks for shopping with us.
The Perfume Shop.
Chanel No 5
Needed 3 items from the Chanel No 5 range. Two were in stock and the other was ordered. It arrived by post in 2 days. A very efficient process.
25 de novembro de 2025
Resposta da The Perfume Shop - Mansfield 91
Hi,
Thanks for your review! It's great to hear you are happy with your recent experience.
Kind regards,
Sharain - The Perfume Shop
Resposta da The Perfume Shop - Mansfield 91
Hi,
Thank you for your feedback on your recent shop with us. We appreciate you and hope to hear from you again soon.
Kind regards,
Sharain - The Perfume Shop
Resposta da The Perfume Shop - Mansfield 91
Hi,
Thanks for your feedback. It's great to hear of your experience. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
Resposta da The Perfume Shop - Mansfield 91
Hi,
Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
Loved how quick they arrived but one of…
Loved how quick they arrived but one of the items is a christmas present to put away has a split in the gift box and to say im a vip customer didnt even get any free samples like i used to do
29 de setembro de 2025
Resposta da The Perfume Shop - Mansfield 91
Hi,
We appreciate your quick delivery feedback. We're sorry the gift box arrived damaged and you didn't receive samples. We'll review our processes to improve your experience. Thanks for letting us know.
The Perfume Shop
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